I was very impressed with this firm & would highly recommend them. They are speedy with their email queries, they let you know exact timings & answer your questions quickly. The gentleman that came... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
great surveyor, let me know he was en route, arrived in good time and was very friendly and reassuring. it's never nice going through this stage and not knowing what will happen but he explained the p... See more
Company replied
Connells called me to arrange an appointment and sent a message the night before to confirm timings. The surveyor called me half an hour before arriving and was on time. She was really friendly and ca... See more
Company replied
My surveyor today was superb . She advised me she was on her way .. was very kind .. I was nervous because my last surveyor was disappointing. She was thorough, but did listen to me as I prattled o... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly ,efficient service…
Very friendly ,efficient service ,arrived on time ,only took around 20 minutes and was happy to cover new carpet before going in loft.
August 12, 2026
Unprompted review
Surveyor was friendly
Surveyor was friendly, courteous and very thorough.
August 12, 2026
Unprompted review
He was very professional and friendly
He was very professional and friendly
August 12, 2026
Unprompted review
Very personable
Very personable, professional and explained what would be happening during her visit . We received a text the night before with an 2 hour window appointment time . The surveyor called 10 mins prior to the visit to let us know she was on her way.
Refreshing to receive such excellent service - thank you
August 12, 2026
Unprompted review
Excellent service
Excellent service
Excellent staff
Would be happy to recommend this company
August 12, 2026
Unprompted review
Very professional service
Very professional service, friendly and efficient. I would definitely recommend them as it was a top professional company
August 12, 2026
Unprompted review
Friendly and efficient
The visit was carried out efficiently and at the time agreed. The surveyor was polite and friendly. He explained what he was going to do and what he needed to know before starting. He also explained the next steps.
August 12, 2026
Unprompted review
Very courteous.
The surveyor was courteous to my wife and daughter-in-law and explained what he he would be doing and why.
August 11, 2026
Unprompted review
Professional experience
The man that completed his survey arrived within the time slot. He was professional, knowledgeable and down to earth.
Would definitely recommend the company
August 11, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the recommendation.
Reply from Connells Survey & Valuation
We're delighted you thought we were excellent.
Very friendly
Very friendly, provided feedback and generally very knowledgeable.
August 11, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the fantastic review.
Reply from Connells Survey & Valuation
We always strive to be professional.
Lender instructed survey
Emma was very professional, called ahead to let me know she was coming and was very quick with the survey.
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great review.
Lovely friendly man
Lovely friendly man. Phoned to let me know he was 20 minutes away. Very polite and treated my property with respect.
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for your positive feedback.
Very friendly and considerate of our…
Very friendly and considerate of our home.
Informative and great feedback throughout the whole process. Text messages and communication was fantastic too, keeping us informed.
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the positive review
Professional Surveyor
The surveyor arrived on time, was polite and professional. Very pleased with the service received.
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Glad you were pleased with the service.
Extremely pleasant
Extremely pleasant, knowledgeable and very good people skills.
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great review.
The Lady was punctual well presented…
The Lady was punctual well presented polite and explained exactly what she needed to do
She was quick and efficient even had time to stroke my dog !
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
He explained everything he was doing
He explained everything he was doing
August 10, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 stars.
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