Concept Global Reviews 371

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality, durability, and practical design. Many find the items, especially the sling bags, to be versatile and well-suited for both travel and daily use, comfortably holding essentials. Reviewers also appreciate the overall user experience, noting the ease of use and the stylish appearance of the products. However, some people were dissatisfied with aspects of the delivery service and their orders. There were instances where customers experienced delays in shipping, received incorrect items, or found the product size to be different from what was advertised. A few also mentioned issues with tracking information or the delivery process itself, including packages being left at incorrect addresses.

What people talk about most

Product

Consumers find the product to be positive, often praising the high quality and practical design of the bags.... See more

Quality

Users describe positive interactions with quality, frequently praising products as high-quality, well-made,... See more

Delivery service

People report ambiguous experiences with delivery services. While some customers praise fast delivery, with... See more

Order

Clients share ambiguous opinions on order experiences. Some customers report fast delivery, with orders... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product's practicality and ease of use.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am impressed & pleased with my black & khaki colored Concept Global Travel Pack! It's comfortable & can be all day wear if need be. The design is created with function & style! It's Concealable,... See more

Company replied

Rated 5 out of 5 stars

Reasonable shipping speed for a free shipping option. At first sight, sling bang looks like a high quality item. I bought the Large version (1.6L) which is great for day to day usage. For travelling... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Concept Collective. The t-shirts are genuinely high quality — thick cotton, great feel, and they look/fit like a premium product. I had a sizing issue with my initial or... See more

Company replied

Rated 5 out of 5 stars

I love the sling bag! It is high-quality and everything as described. I mistakenly ordered the smaller bag. When I contacted customer service, Justine was absolutely amazing with the customer service... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

371 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Greatest Product Ever

Love my Slingbag, its the best!
No annoying backpack, no more uncomfortable wallets!!
My slingbag not only carries everything I need, its just plain comfortable to wear!
Huge thanks to Concept Global for such an amazing five-star product! ⭐️⭐️⭐️⭐️⭐️

May 6, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Your support truly means a lot to our team. Thank you for being part of the Concept Global family and for sharing your experience with us! ⭐️

Rated 5 out of 5 stars

A great easy to use and very good sling bag

A great easy to use and very good quality sling bag that makes it easier to go about my day safely amd comfortably. Highly recommend it.

May 1, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear that you find the sling bag easy to use, comfortable, and helpful for keeping your day more secure.

We truly appreciate your recommendation!

Rated 5 out of 5 stars

Amazing Customer Service!

A great quality product and by far the best customer service team I have ever interacted with. They are very informative and helpful with incredibly swift responses.

April 25, 2026
Unprompted review
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Reply from Concept Global

We’re really glad to hear you’re happy with both the product and your experience with our team. Providing helpful and timely support is something we truly prioritize, so it means a lot to know it made a difference.
If you ever need anything, we’re always here to help 😊

Rated 1 out of 5 stars

They do not honour their 60 day returns. They simply ignore emails.

I bought 2 bags from them, both standard size. They are too small so I replied to them asking how I can return them under their 60 day returns policy. They never reply, even after repeated emails to them. What a scam.

January 17, 2026
Unprompted review
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Reply from Concept Global

One of our specialists has already reached out to you via email. It’s possible the message may have landed in your spam or junk folder, so we kindly recommend checking there as well.

We’re here and ready to help — as soon as you reply to that email, we’ll assist you right away.

Thank you for your patience, and we look forward to resolving this for you.

Rated 5 out of 5 stars

2.0 is the only way to go!!

Really love the 2.0 travel bag. Comfortable, secure, peace of mind. Will be using on all my world travels. The clip lock is great. The wire in the strap is unnoticeable and makes it cut resistant. Way less likely to get stolen. The scan protection is great. The hidden back side zip pocket is great. Love the zip clip option for extra safety. Arrived sooner than expected. Would buy again for sure. Thank you!!

March 15, 2026
Unprompted review
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Reply from Concept Global

Love this — thank you so much for sharing! 🙌
So glad you’re enjoying the comfort, security, and peace of mind the 2.0 brings. That’s exactly what we aimed for.
Appreciate your support and excited to be part of your travels! 🌍✈️

Rated 1 out of 5 stars

Conceptglobal.Co website fake ??

I haven't been able to safely get on the conceptglobal.co sure because Norton keeps saying the website may be a fake e-store. Both via Android and Windows Chrome. How do others get to their site and have not encountered issues with their CC info being misused ?

April 18, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Please rest assured that conceptglobal.co is our official website and is secure. All payments are processed through encrypted and trusted payment providers, and we have many customers worldwide who order without any issues.

Security tools like Norton can sometimes flag websites as a precaution, even when they are safe.

If you have any questions or need reassurance before ordering, feel free to reach out — we’re always here to help.

https://conceptglobal.co/pages/contact

Rated 5 out of 5 stars

The bag is so useful and I’m glad i…

The bag is so useful and I’m glad i bought from concept global. I been searching to find the best bag for me for holiday and I saw on instagram then i look for bag and found one then order straight away. When I got it and I start put on then look at mirror. I feel more safe now. Now I’m look forward for my holiday in summer.

April 17, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

It’s great to know it’s already become your go-to, and we’re excited for you to take it along on your summer travels!

If you ever need anything or have questions along the way, we’re always here to help.

Rated 5 out of 5 stars

Great bag and great service!

Great bag and great service!
High quality bag. I do prefer the 1.0 over the 2.0 which is why I contacted them about switching my 2.0 for the 1.0 and they were very fast in replying and helping me!

10/10 would recommend.

April 17, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

We’re really glad to hear you love the bag and had a smooth experience with our support team. It means a lot that you reached out and we could help you get the version that suits you best.

Appreciate the recommendation!

Rated 5 out of 5 stars

My always companion

I have had mine for about two weeks and I use it all the time. I’m heading to New York City next week and I’m so happy I will have it on my trip. I feel so much better not having my credit cards, cash, and phone in my pocket/s. Now I will not be worrying about them falling out and losing them.

April 13, 2026
Unprompted review
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Reply from Concept Global

Wishing you an amazing trip, and thank you again for your support! 🙌

Rated 1 out of 5 stars

Long shipping and directly from China

Long shipping and products come straight from China. Asking very high prices and advertising it as better quality, when in reality it is not!!

April 8, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you for your feedback—we’re really sorry to hear about your experience.

We wanted to make sure to check your order in our system and properly help you, which is why we reached out earlier. Unfortunately, we didn’t receive a response within the timeframe.

We’d still be more than happy to look into this for you. If you can reach out with your order details, we’ll review everything and assist you directly.

Rated 5 out of 5 stars

Cross body bags

I bought 2 cross body bags for traveling. I gave one to my nephew and kept one for myself. I used mine on a recent trip to St Marteen. It was perfect for holding everything I needed. My passport,wallet,phone and cash all fit nicely. All of that would never have fit in my swimsuit pockets. The order was delivered faster than I expected.
I highly recommend this product.

March 16, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for your review! 😊

We’re glad to hear the bag was perfect for your trip and fit all your essentials comfortably. Also great to know it arrived faster than expected!

We really appreciate your recommendation 💛

Rated 5 out of 5 stars

Pleased with sling bag and fast delivery!

Great company with great customer service. Seamless purchase. My order arrived in lightning speed. Being in Hawaii I was shocked to have received my sling bags so quickly. Received a thank you letter from the founder as well which was a nice touch. This company radiates good vibes.”

April 6, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

We’re really glad everything—from the sling bag to the quick delivery—felt just right. And happy the little note from the founder added that extra touch. Thanks for sharing this with us, it truly means a lot 💛

Rated 5 out of 5 stars

I love the sling bag, and the customer service!

I love the sling bag! It is high-quality and everything as described. I mistakenly ordered the smaller bag. When I contacted customer service, Justine was absolutely amazing with the customer service she provided. Her response was in minutes of my original email, and it was almost like chatting with her. She made it so seamless and easy. I recommend the product, and if you need it, the customer experience was fabulous!

April 2, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

So happy to hear this—thank you for sharing your experience! 🙌

We’re glad you’re loving the sling bag and that it met your expectations in both quality and design. And we’ll definitely pass your kind words along to Justine—she’ll be thrilled to hear this! 💛

Mistakes happen, but we’re always here to make things as smooth and easy as possible. Thanks again for your trust and recommendation—it truly means a lot to us!

Rated 5 out of 5 stars

Peace of Mind

For the past two weeks, I've had added peace of mind walking in public places because my new CONCEPT GLOBAL crossbody bag 2.0 has protected well my daily personal items: wallet, business card holder, metal credit card holder, pocketknife, key sets, and billfold. ‘Well constructed’ was my initial impression after removing each of my black & beige bags. The improved low-profile ‘2.0’ crossbody sling bags impressed. What stands out is the bag's 500D Nylon feeling sturdier — tough in a nice way, leaving zero doubt that my contents inside their zippered pockets will be protected from the weather. The steel cable straps (‘cut-proof’) were a standout safety feature, along with the close-to-the-body back zippered pockets. The YKK zippers, 3-point locking buckle system, and RFID-blocking lining throughout are shared with my leather Concept Global sling bags. The 500D Nylon collects lint when sitting against my cotton hoodies, but nothing a lint roller can't handle. I am very pleased with the 2.0 crossbody bags.

March 11, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Love this—thank you so much! 🙌

We’re really glad the 2.0 is giving you that extra peace of mind—that’s exactly what it’s made for. Great to hear the build, security features, and materials all stood out.

Appreciate the note on the lint too—super helpful feedback. 🙏

Enjoy your bag and thanks again for the support!

Rated 5 out of 5 stars

I enjoy the sling bag while doing my…

I enjoy the sling bag while doing my cruises, hold everything I need, cellphone, wallet, passport and money, I am a lefty and I have no issues with the bag, sits under my right arm and easy access to everything

March 17, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Love hearing this—thank you so much! 🙌

Wishing you many more smooth and enjoyable trips ahead! ✈️🌊

Rated 5 out of 5 stars

This is one of my favorite bags

This is one of my favorite bags. I use this when I travel with my family and on daily commutes/rides on my motorcycle. The RFID is legit. So much so, my push to start car can't recognize the key when it is in the bag. Lightweight and comfortable. A great quality product.

March 18, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for this review! 🤍

We love hearing how you’re using your bag both for everyday rides and family travels—that’s exactly what it’s designed for. And it’s great to know the RFID protection is doing its job that well 🙌

Rated 5 out of 5 stars

I took advantage of the BOGO deal

I took advantage of the BOGO deal. The bags arrived about 2.5 weeks after. I am a lefty and normally wear a sling bag in the front with the pocket openings pointing up. Unfortunately, the sling bags were right-sided and if I were to use it as it would normally, the bag will be on its side or it will have to go on my back.

I emailed customer service and they responded promptly. They were very gracious about solving my concern and gave me a refund. They suggested sharing the sling bags to someone who might want it, so I gave it to my wife who had been using it regularly. She loves the bag as it answers her needs when at work. They are large enough to fit her essentials.

I wish that I could have one for myself as well, but I am overwhelmed by the customer service response, which is why I’m giving them five stars.

March 20, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for taking the time to share this — we truly appreciate it!

We completely understand how the right-sided design didn’t work for your preference, especially as a lefty, and we’re really glad we were able to help resolve things quickly for you.

It also means a lot to hear that your wife is enjoying the bag and finding it useful for her daily needs — that’s exactly what we hope for!

Your kind words about our customer service truly mean a lot to our team. Feedback like yours keeps us motivated to keep improving.

If we ever release a more lefty-friendly version in the future, we’d love to have you try it!

Thanks again for your support.

Rated 5 out of 5 stars

Great Sling Bag

This bag is slightly bigger than the previous bags and it's great to carry everything you need.

March 19, 2026
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for your feedback! 😊
We’re glad you’re enjoying the extra space—it really makes a difference when carrying your essentials.

Appreciate your support!

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