Compu-mail Reviews 2,064

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

The speaker works well, but I was sent the wrong colour. Luckily it's just as good for me. I ordered an "out of stock, waiting for delivery" item and the expected delivery time was pushed back 3 tim... See more

Rated 4 out of 5 stars

I gave my order yesterday morning (5DFK0S2N) with their pledge to sent it at the same day. I havent recieved any confirmation nor "sent" notification from them about my order. Not possible to follow... See more

Rated 5 out of 5 stars

The monitor we ordered came fast and undamaged with postnord. The monitor itself was good for it's priceю It was AOC Gaming 27G2SAE/BK 27" 1920 x 1080 HDMI DisplayPort 165Hz for 2000 SEK. The order... See more

Rated 5 out of 5 stars

Quick delivery, good price for our TV, and excellent help om the phone when we had questions. Absolutely recommended.

Company details

  1. Electronics Store

Written by the company

Compumail ApS fungerar som en underavdeling av DCS ApS, och sedan 1994 har vi fokuserat på att sälja IT till privata och små företag. Värt mål är att vera en av Danmarks bästa webbshoppar med fokus på försäljning och support för privatkunder.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Arrived early

Arrived early, price was great, response to information were a tad short and confusing, but not enough to lose a point.

March 14, 2025
Unprompted review
Rated 3 out of 5 stars

Very meh 🫤

Fast delivery which was good (but a lot of places have really fast delivery nowdays). Tricky return though. Had to email, got a reply, had to email back, got a return tag, had to find a printer… I order practically everything online and am used to very smooth systems. One or two clicks, a qr-code gets sent to my inbox and I go to the nearest drop of point. Nothing wrong with this company (I think…?) but their systems are quite archaic and so I felt inconvenienced. Don’t think I’ll be ordering from them again any time soon. Convenience is pretty key when it comes to online shopping.

March 3, 2025
Unprompted review
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Rated 1 out of 5 stars

Delivered a product that was…dead on arrival

Delivered a product that was dead-on-arrival which had to be sent back. One and a half months later I have not seen a replacement product or a cancellation and repayment of my order (despite multiple tries). Does not respond on tha online customer service and simply replies by email that my product is on service.

Interesting that compumail calls their customers liars. I paid for the service on the 6th of jan, today is the 26th of feb. Still no ETA on either refund or product.

January 6, 2025
Unprompted review
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Reply from Compu-mail

Hello Emil,

It has barely been even a month, so I do not know, how you find lying in your review appropriate.

The manufacturer of the item, that you bought from us, do not offer DOA service on their products.

As such, we have to wait for their confirmation, whether the case is covered by warranty, before we can ship a solution.

Kind regards,
Compu-mail.se

Rated 5 out of 5 stars

Awesome service

Very smooth and fast delivery. The package in which the item was sent was very well and carefully wrapped. 5 out of 5 stars for sure.

February 16, 2025
Unprompted review
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Rated 1 out of 5 stars

one of the most horrible companies that…

one of the most horrible companies that I would never buy a thing from them !first it started with buying a hair clipper machine after along delay due to Christmas even thought they've promised to delivery before Christmas the parcel came late ,However the moment I've unpack it put to charge for a little the machine did not work at all few days later I've contacted their horrible costumer service for a return low quality service bytheway they've suggested to fill in a report online so I did ,have paid extra shipping which cost me 300 swedish SEK to return ,month later I've called many times the only thing say we will update you as soon we receive a decision from some factory that I have no clue about and until this day I haven't receive neither my month or the shipping money or the machine it self a total chaos, not recommended, never again!

December 13, 2024
Unprompted review
Compu-mail logo

Reply from Compu-mail

Hello,

We offer a free returnslip for consumers in regards to warranty claims.

This is stated in the mails, that you received from us as well. Why you have chosen to send it at your own expense, is not on us.

Warranty claims are sent to service and handled by authorized service center.

As soon as the case is handled by manufacturer, you will receive an update from us on e-mail.

Kind regards,
Compu-mail.se

Rated 5 out of 5 stars

Excellent

Incredible fast shipping, I bought a phone and in 2 days I had it already. Excellent prices as well, really recommended.

January 21, 2025
Unprompted review
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Rated 5 out of 5 stars

I bought RAM

I bought RAM, the price was great and the service as well. Recommended ++

January 23, 2025
Unprompted review
Rated 3 out of 5 stars

OK produkter o priser

OK produkter o priser. Även med hänsyn till helgerna tog det ett tag innan paketet gick iväg. PostNord stökade även lite ivid leveransen
Efit: Not sure why it became a 1 star Initially - I had definitely set it to 3...

January 21, 2025
Unprompted review
Compu-mail logo

Reply from Compu-mail

Hello Michael,

We are sorry to see, that it couldn't be to more than 1 star today, despite the positive feedback on product prices and product range.

We hope you will consider basing your review on the whole experience, instead of only on transport, which is somewhat out of our hands.

Kind regards,
Compu-mail.se

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