Comdata Reviews 47

I was trying to to get fuel but comdat sale lady lie I see online no monthly fee and no activation fee but they push I dnt have I feel dnt use fuel cards do own debt card is best .

Holy. $#*+! Is this company THE WORST or what? So, every time I get paid it’s the same thing. Can use most of my money but invariably the last $15-$20 sits in limbo, denied being used at merchants (funds unavailable) or denied online. And then when I sign in I have a balance of around $1. I read other reviews and see more of the same. When is something going to be done about this??? So, I have screen shots of funds being deposited and then 2 transactions (I take my shit out of there immediately) Well the deposit and 2 transactions SHOULD leave me w about $16. I’m like good at math and stuff. So, I sign in and see a balance of $6.48 or something. Whatever. I go to make a small purchase and THAT gets declined too. Another…declined. Ok, wtf. I sign on and my balance is $1.08. Uhhhhhh. This isn’t rocket science. It’s math. 1 deposit. 2 transactions. Balance. No charges. Fees. Reversals. So I go to call customer support and greeted with a recorded line or an AI trying to sell me a fallen and I can’t get up device. I politely tell them no I’m just interested in finding out about obscure charges on my account and she says I know, but my job is to protect as many people as possible and started rambling on yet again so I hung up. What kind of customer service is this bullshit? I wanna know where my money went. I wanna talk to a human being. And I wanna stop reading reviews about people being f-ed out of their hard earned cash by the shitty organization.

Wish I could put no stars, there are not even qualified for even a star!!! Their customer service is horrible, just to call to get an approval, took almost 3hours. Horrible is not even an appropriate qualification.

If i could i would give negative million we would they never informed us that you cant transfer your money to cash app without paying them 5 dollars everytime you do this and this is a horrible horrible card account so we are transferring right now and I want my money back im going to the better business bureau right now

No im not calling again the person I spoke to was very rude yelled and hung up on me refund my money we have started the process with better business bureau and small claims.
Tim

This card is a damn scam everytime I go to use my card they charge me a fee of $1 and I know for a fact I have the correct pin # when I go to the ATM. I will be suing them for fraud because they are just taking money that I donated plasma for and literally almost passed out for like it’s inconvenient and I’m frustrated as hell. I am not donating plasma to get the money taken away from me. Oh And you can’t even do cash back at a Kroger’s or Walmart it will say not supported and then turn around and charge u a fee of $1. This card is a straight scam and I hate that the plasma place I go to uses their services.

As a fleet owner, I’ve found Comdata to be extremely unreliable. The cards are very susceptible to fraud — even if you report an unauthorized transaction the same day it happens, they still charge your account. Getting reimbursed can take up to three months, and the process is unnecessarily stressful and complicated.

On top of that, phone agents rarely have the correct information, so you often have to call multiple times to resolve even simple issues. Email support is just as bad — responses can take days, and sometimes they never reply at all.

Even when you pay your balance on time consistently, they do not increase your credit limit. The fuel discounts are also very limited and not competitive compared to other options in the market.

Overall, the combination of poor fraud handling, terrible customer support, slow response times, and minimal benefits makes Comdata very difficult to rely on for fleet operations. I would not recommend it to any trucking company.

If I could give them a negative 100 rating, I would. I would NEVER recommend ANY COMPANY using them! This is basically a scam and your employees get cheated out of what you intended to reward them with, while this VERY UNETHICAL company steals the rest of the money with no notice. NOTHING on the card indicates fees, either at the time you use the card or on a monthly basis. Out of $100 he was given on two gift cards last year for Christmas, we used $50.00 and they took out $50.00 in fees. I have never seen any other gift card literally steal half of their value. When I called, I was told that because we tried to use the card for more that the amount on it, we were charged multiple "insufficient funds" fees. How can you be charged for "insufficient funds" on a gift card with a set amount of money? Every time I have done this in the past, they zero out the amount on the gift card and you pay the remainder of the transaction some other way. Also, they charge $2.95 for every month you don't use the "gift card". Never heard of this either. PLEASE avoid using this company!!!

The absolute worst company i have ever worked with in my 20 years of owning a truck company. Wouldn’t wish my experience with this mess of a company to my worst enemy. For your sake, do not waste your time with the false promises provided by comdata. The only time they will respond to you is when you sign up with them. It’s easier to get a hold of the president than to get a response for YOUR COMPANY MANAGER. If you disregard this review, good luck to you and your business.

-Best wishes, God bless you driver.

This Company is a SCAM. They charge u additional.50 cents to make a debit transaction and if it gets declined they deduct an additional 1.00$ on top of it every time. And no you don’t get any of the money back. They scamming ppl out of money. Worse card ever !!!!

The worst customer service. I currently have a fraud case. The driver admitted using the card fraudulently. I filed police report for criminal charges. Currently have court dates. Comdata denied my fraud claim. I contacted corporate, BBB. If to no avail, I plan to sue them. You’ll have to prove to me, you haven’t approved ANY other fraud cases. Why have a fraud department?

Called and certified a Comdata check for $ 947.42 . Typed correct number, Comdata repeated correct number . Money was removed from my card . Went to bank to cash the check. Was told check was not certified. I am calling this theft/fraud by Comdata . I considering filing a lawsuit against Comdata. Maybe start a class action lawsuit. I am sure there are others that have been short changed by Comdata. People At Comdata can not speak English. Also was asked for my social security number .

Back in June 2025, I had my card just stored on Facebook, without never no purchase. Than our the blue some scam company called "Nepula Witchpower" had sold $45 dollars off my card. I called there run a round maze customer service number and reported this; plus cancel my card with Comdata. A week later I got there replacement card from the Plasma center. Now this is Sept and received a email that the customer service idiots had refunded the money back on the stolen card in June. Smdh! No common sense not to put the money back on the reported stolen card. Correct process is supposedly put funds on my new card on file! I called them last week telling them to put the money on my new card and not the one reported theft on it in June.

Good morning over the weekend I was in Iowa and could not get fuel using either my prepaid card and credit card. I called customer support because it said I had the wrong drivers ID. They told me they could not help me because I didn't have the correct drivers ID, and to send an email to my account manager. I was stuck with no fuel when I had 800 on my fuel card and instead of customer service helping me they told me to send an email. Every time i call customer service they are more concerned with getting me off the phone than with solving my problem.

I would like to cancel both card because of the above incident.

I have been trying to get the hard earned little bit of money off this card it wont let me even get it off. I have tried direct deposit 2wice and now I have to call customer service i prefer not to do this its inconvenient. The only reason I have this card is because my employer's made it very easy hence i thought it would be like a preload card from the store you'd just reload. NO fees for random crap and YALL BASCIALLY HAVE MY MONEY HOSTAGE ATP! Will be off this card ASAP!

I have used Comdata/Fintwist Mastercard for 2 and a half years. I have had 3 cards compromised. On my 4th now. I have $490.11 in my acct but I can't get the money from them.
Been 3 weeks now and still getting the run around. Can't understand the Customer Service Reps and just keep getting lied to.
I NEED MY MONEY!!! quit being a corrupt company and do what is right! REDICULOUS

Added money to my other prepaid account after I donated plasma the money disappeared they gave me a fake ref number my other bank says it does not exist, i donated and never got paid , scam

Worst card in history. 100% no way to get cash without paying fee. Use as atm pin, fee. Everything is a fee. Its also mastercard which many mer hants dont use, Costco for example. Withdraw 20 bucks st atm that dont charge, dont worry this card will. Its basically robbery. This bank is nothing but crooks. 100% will never do business with them

I am paid for plasma by Octapharma with a Comdata card.

The fee structure is all encompassing and outrageous. Very predatory.

You can’t add it to payment processors like PayPal. It is classed as a prepaid.

The card doesn’t support Apple Pay.

The online portal looks to be from the 90s. In theory you can add a bank account to direct deposit into, but it just errors out.

The customer service is a horrendous maze. Corpay seems to own FINTWIST, and FINTWIST seems to own Comdata.

I’ve spoken to all three and every one of them points the finger at someone else.

The Comdata customer support was nasty, just some snide patronizing Indian guy who actively tries to make you feel like an idiot for even asking for help. Every time you ask something, he laughs a bit before responding, like he is correcting an idiot child.

I should also mention that during the customer support survey at the end, where you rate the service with the touch tone keypad, you can hear him still on the line making the selections for you. Slimy.

FINTWIST and Corpay were pleasant, but not necessarily able to help with setting up direct deposit.

It might be just me, but it feels like this experience I had was intentionally crafted to frustrate me into giving up so I’d just pay the fees.

Something like 50 cents for a purchase of any size. A soda out of a vending machine for $2 would effectively increase the price by 25%.

Appalling. You’d think collecting interest on deposited funds and ordinary invisible percentage-based transaction fees, charged to the merchant, would be enough.

The hidden fees are crazy with this card service. Debit card surcharges are illegal. the Durbin Amendment of the Dodd-Frank Wall Street Reform and Consumer Protection Act. They send your call to some Indian person not located inside of the United States trying to argue the laws of the United States. They also stated that all-point atms don't surcharge you but they do surcharge you. You bring up that all point is also surcharging you then all of a sudden the customer service representative says that they never advertised that all-point doesn't surcharge.

Comdata is, without question, the worst company I have ever had the misfortune of dealing with. They definitely illegally take money from your account. After 3 hours in their automated phone maze, I finally reached a person. I want everyone to understand that this is absolutely true: the customer service rep I talked to literally laughed at me and said "I'm not going to help you" as soon as I started speaking to him. Then he told me to f- off and hung up on me. This is not a legitimate business. It's a criminal enterprise.