coinpass.com Reviews 106

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Very easy to use interface. Clean and not busy. Price is GBP which is helpful for UK traders. Had an issue with a computer glitch recently, but sorted it out quickly, efficiently and fairly.... See more

Company replied

Rated 5 out of 5 stars

Having used Coinpass for the past 3 years I’ve bought, sold and transferred crypto assets many times. I’ve found the platform reliable, easy to use and it’s improving with each upgrade. I’ve also con... See more

Company replied

Rated 4 out of 5 stars

My deposit took over one hour to register on Coinpass. Everything else fine, bought XRP, wudda got 4 more XRP on Binance but the banks have blacklisted Binance as they can't cope with the competition... See more

Rated 5 out of 5 stars

I rarely leave reviews but I can honestly say Coinpass has been excellent to use. The platform is clear and simple to use making it beginner friendly, but the customer service is what really set it a... See more

Company details

  1. Finance Broker
  2. Cryptocurrency Service
  3. Currency Exchange Service

Written by the company

Cryptocurrency Trading Exchange & Investment Platform


Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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Rated 5 out of 5 stars

No complaints at all

I'm pretty new to the whole cryto thing so it's early days but so far no complaints at all. Setting up was easy and the app is simple and straightforward to use. You can even set Coinpass as a payee on your UK banking app for quick and easy deposits, which is great considering how difficult it is to purchase crypto in the UK with some of the other exchanges. Very happy so far.

July 10, 2021
Rated 5 out of 5 stars

Customer service is very quick to…

Customer service is very quick to respond.

Had some initial technical issue with getting certain wallet addresses but they were resolved within 24hrs.

Happy to recommend the platform, my only gripe is their limited choice of crypto available to purchase but expect the range will expand over time.

July 9, 2021
Rated 5 out of 5 stars

Good

Good, simple so far ok on the laptop. Mobile app extremely basic hopefully still under development. I am waiting for more assets added for trade. I will give them a credit of trust.

July 9, 2021
Rated 4 out of 5 stars

The best asset of coinpass is its…

The best asset of coinpass is its customer service. Its top notch. My funds wernt showing in my account I asked the help desk and ten minutes later they'd messaged me back and had sorted it . You don't get that anywhere else

July 3, 2021
Rated 5 out of 5 stars

Efficient and great communication

Efficient and great communication

My problem was swiftly resolved and the messages back and forth were great. Also learned something new such as finding out the IP address via google search. Thanks CoinPass

July 1, 2021
Rated 5 out of 5 stars

I've both bought and sold

I've both bought and sold, and have been impressed with the service. I was apprehensive about selling but funds were remitted and rapidly arrived at my bank. When buying the entire process is fast and easy, from depositing funds to purchasing crypto and sending coins to my offline wallet. Nice one.

June 26, 2021
Rated 5 out of 5 stars

Good exchange with great potential

Very easy to use interface. Clean and not busy. Price is GBP which is helpful for UK traders.

Had an issue with a computer glitch recently, but sorted it out quickly, efficiently and fairly. Can't ask for more than that.

Expanding list of alt coins to trade.

Excellent customer service. Trustworthy enterprise.

June 19, 2021
coinpass.com logo

Reply from coinpass.com

Good Morning Essop,
Drop us an email at support@coinpass.com and we can look into your trades and what happened with your price execution.

Rated 5 out of 5 stars

I rarely leave reviews but I can…

I rarely leave reviews but I can honestly say Coinpass has been excellent to use. The platform is clear and simple to use making it beginner friendly, but the customer service is what really set it apart for me, hands down one of the best ive ever dealt with, any time I contacted them they were very fast to reply and always very helpful.
My only negative feedback would be a lack of live charts and limited number of alt coins, although I am sure these are both being worked on since DOT was recently added. It would also be nice to be able to set buy/sell orders.

June 15, 2021
Rated 5 out of 5 stars

Coinpass is the easiest to use crypto…

Coinpass is the easiest to use crypto exchange - and it is in the UK! Very clear and very straight forward. And incredibly fast. Total 5 star. Every transaction is confirmed by an instant email. I really must say total hats off to Coinpass. I started with Coinpass because I wanted a business account and they provide this solution. The set up was fast. I am very impressed by the professional, instant, no- nonsense service.

May 27, 2021
Rated 5 out of 5 stars

Reliable & efficient

I have used Coinpass for months now and it is brilliant. The team have been quick to respond to my requests when injecting larger amounts of capital & I have made some significant withdrawals with no issues.

Highly recommend. Thanks Jeff & team

May 24, 2021

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