Clarks - Birmingham Bullring Reviews 461

TrustScore 5 out of 5

4.9

Unit SU305 Lower Mall Bullring Shopping Centre, B5 4BA Birmingham, West Midlands, GB


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Rated 5 out of 5 stars

Visited Clark's store in Bullring in Birmingham and was served by Chris B. Explained what I was looking for (smart shoes for a wedding) and Chris was very helpful in identifying various options. Feet... See more

Rated 5 out of 5 stars

We had a pleasant experience at Clarks Birmingham Bullring. Ms. Linda helped us to find an appropriate shoes for my daughter. She was made our purchase quick and easy. Thanks Linda.

Rated 5 out of 5 stars

We were served by Nina from Bullring, Birmingham. Excellent advice and co operation provided. We visited on the mothers day 2026. Nina was very good with the service and very helpful at the store. We... See more

Rated 3 out of 5 stars

I bought a pair of shoes online and picked them up from the Clarks store at the Bull Ring, only for the store assistant to ask me to buy a carriage bag, and my shoes weren't in a package either. She e... See more

Company replied


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • Unit SU305 Lower Mall Bullring Shopping Centre, B5 4BA, Birmingham, West Midlands, United Kingdom

  • 01216435986

4.9

Excellent

TrustScore 5 out of 5

461 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent Service …

Visited Clark's store in Bullring in Birmingham and was served by Chris B. Explained what I was looking for (smart shoes for a wedding) and Chris was very helpful in identifying various options. Feet were measured (first time since schooldays) and choice made. It turned out they didn't have my choice in black but tried on a pair in brown to check for fit,comfort etc and then Chris ordered a pair in black to be delivered to some address. The instore service was excellent and I had the added bonus of not having to carry my purchase around with me for the rest of the day. I haven't used a proper shoe shop for years (have bought shoes from various gents outfitters) but will certainly look at Clarks for future needs.

April 14, 2026
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Rated 5 out of 5 stars

I went to Clarks in Birmingham Bullring…

I went to Clarks in Birmingham Bullring to look for shoes for a formal event. Nina was so lovely and friendly. She took the time to help me decide on what type of shoe and what size I needed without rushing me. 5 star customer service from Nina!

April 7, 2026
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Rated 5 out of 5 stars

Thanks so much to Zuhayr for a…

Thanks so much to Zuhayr for a brilliant experience buying shoes for my 15 yo son. He was professional, super efficient, and also lovely to chat to. He built a great rapport with my son, who really hates shoe shopping…. Thanks Zuhayr, and good luck with your studies.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Bullring, Birmingham

We were served by Nina from Bullring, Birmingham. Excellent advice and co operation provided. We visited on the mothers day 2026. Nina was very good with the service and very helpful at the store. We were satisfied with the knowledgeable advice from Nina. Thanks

March 15, 2026
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Rated 5 out of 5 stars

Zuhayr was real nice and talked to us…

Zuhayr was real nice and talked to us and gave me advice on how to get a job and how he did it. Really nice guy and made the to the Clark’s amazing. He gave expertise advice on which shoes me should have got and made me feel at ease with a variety of options provided. Thank you Zuyahr!

March 25, 2026
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Rated 5 out of 5 stars

Kully

Kully

Helped me out and sorted out all the issues with my new phone in five minutes! Very happy

March 20, 2026
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Rated 5 out of 5 stars

Chris was a great help

Chris was a great help, knowledgeable about shoes and bags. Even after I came back a 2nd time he wasn't sick of me and helped me do my laces and clean my shoes up a bit. Thank you again Chris!

March 9, 2026
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Rated 5 out of 5 stars

Excellent Customer Service from Linda (Bullring Birmingham)

I brought my 82 year old mum to the Birmingham Bullring store and had excellent customer service from Linda. My mum was told she needs wide fitting footwear to help her manage her pain from walking. Linda was very kind, patient and shared lots of options. We bought a pair of casual footwear and she has been wearing them all day everyday in the house and it has made a massive difference. Her pain has reduced and she walks much better now. My mum has said she will only go to Linda in the future.

February 21, 2026
Unprompted review

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