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Company details

  1. Gaming service Provider

Written by the company

We develop software for the gaming industry. Our product range offers full live-cycle management for game server operations. We enable you to take full control of game servers, from technical operations to community management.


Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Suspicious action during cancellation.

Gentlemen, do not use the CF TOOLS CLOUD website. When you want to cancel the service, they will make it difficult and act suspiciously. There will be no button to remove your credit card, and even after selecting and confirming the change to the free plan, days later, without notice, the previously subscribed plan will be reactivated without your consent and you will be charged again. After filing a complaint recently, the button to remove the credit card mysteriously appeared on the website, and now my account cannot be set to the free plan. In other words, if you complain, the free plan is removed, and you are forced to pay. If you want to use the free plan after complaining, you'll have to create another account.

I requested a refund for the last 2 months, and they asked me for an email confirmation of the plan change to the free mode. They know this email is not sent. They do this to try to justify that no changes were ever made. In fact, I changed to the free plan on the same day I filed the complaint, and I did not receive any email again. Even so, they said they would not issue a refund, despite me having done everything available to cancel the use of the website.

Look for other websites that offer the same service. This one acts unfairly when it comes to canceling. Be careful!

January 21, 2025
Unprompted review
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