Certa Hosting Reviews 87

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent customer service and great wehosting, Been with these guys for a few years now and always great

Rated 5 out of 5 stars

I migrated my services to Certa this time last week after poor support at my previous host. The transition was smooth with some advice from a chat support and while I had no issue with speeds before... See more

Rated 5 out of 5 stars

Great to be able to actually talk through issues on the phone with a real live human based in the UK. Migration of my websites and email addresses had some issues with my old hosting company, but... See more

Rated 5 out of 5 stars

Certa Hosting have been absolutely fantastic to work with. Arabella and Darren couldn't have been anymore helpful. Nothing is an issue and everything that I've asked for has been done instantly. We ca... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Rock Solid Stable Hosting


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

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Rated 5 out of 5 stars

Webmail issues very easily resolved

Migrated at the start of the year. Issues with e-mails running very slow on webmail.
Support staff changed my emails from webmail to outlook, much quicker and easier than webmail.
EXTREMELY patient, helpful and knowledgeable.
Will definitely use the support staff again.

October 23, 2020
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Rated 5 out of 5 stars

Tech Support

I find the support received is first class, Darren is always at hand to support and guide me through any problems that I am experiencing. Nothing is too much trouble from this friendly company.

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful, whenever I've had an issue they have resolved it quickly. Even with technical questions they are great, answer instantly and continue support until the answer is found. I would highly recommend!

October 23, 2020
Rated 5 out of 5 stars

I have been with certa since they…

I have been with certa since they started the company and was one of the very first customers. i havent needed much support in a long time but in the last 3 months ive needed a considerable amount. The support has been first class and a gentleman named Ash is a credit to the company.

October 21, 2020
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Rated 5 out of 5 stars

As recent new customer I wanted to set…

As recent new customer I wanted to set up a CPanel host account and found the process a little daunting. Joel kindly helped me out and when I struggled in places kindly stepped in and helped me out, I appreciated this as I had recently purchased an app and it was proving difficult to set up, but with some patience we got there in the end.

October 13, 2020
Unprompted review
Rated 1 out of 5 stars

Misleading prices show on their site

Looking for email hosting Oon Google & was directed to the site from Hostfind which clearly says Certa hosting offers email hosting for 0.99p. Certas own landing page also lists "Business-class email from £ 0.99" When i enquired via chat i was given a link to their email hosting which shows the email hosting is actually £5.99. This is very misleading & the staff seem unaware or bothered or even apologetic that the prices are totally wrong.

August 7, 2020
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Rated 5 out of 5 stars

Excellent service!

Absolute flawless, fast, solid, and friendly support from the team at Certa who migrated my 20 accounts from another host.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

Certa Hosting - Excellent

I have had very few problems since switching to Certa Hosting and those I have had have been dealt with, to my complete satisfaction, within minutes. I totally recommend the service.

August 14, 2019
Unprompted review
Rated 5 out of 5 stars

I have been with the same Hosting…

I have been with the same Hosting company for over 10 years, due to how the increased limitations they are imposing on my domain hosting, I had to find a reliable Hosting company that was Prestashop friendly.

I found Certa Hosting and I'm so happy.

The support they have given from signing up for the new domain, explaining the packages, what was best for myself and then the actual support getting the site live has been brilliant.

If your running a Prestashop site and being faced with the PHP 7.2 lock down in November 2019, then you can have peace of mind that you can move your domain to Certa Hosting and have no worries as you can specify the version of PHP you need to keep your site running.

May 23, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding Technical Support

Outstanding Technical Support, great service at a great price. I've used many hosts for websites over the years, Certainly is definitely my favourite.

Warmly recommend these guys..

March 20, 2019
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Rated 5 out of 5 stars

Impressed as new customer to CertaHosting

I'm a new customer of CertaHosting so given my short time with them (less than a month) its difficult to give a true assessment.

However, I did raise a ticket to investigate an access issues to one of my domains which I made clear I suspected was probably attributable to my ISP but could they check it for me anyway. Their response was fast, professional and courteous for which I'm grateful.

After switching from a host I found unapproachable, rude and on occasion hostile, there attitude and customer service was a breath of fresh air. Very impressed so far and I'm looking forward to a healthy and productive relationship.

Ian Thomas

March 12, 2019
Unprompted review
Rated 5 out of 5 stars

I have bounced around many hosting…

I have bounced around many hosting companies, to find they aren't very good.

I currently have reseller hosting with certa, and its the best package and service i've received from any company! I have been with them a year , and still have no concerns or complaints.

Tickets are answered fast, even throughout the night. My sites or servers have never been down and they are not stringent on resources when it comes to hosting.

A*** Highly Recommend,

Absolute value for money

January 28, 2019
Unprompted review
Rated 5 out of 5 stars

Can't complain after two months, so far so good

Took some time to choose a new host and after reviewing lots of options I decided to go for Certa. I had previously been with another host for 15 years, who has in the past 2 years delivered consistently bad service and poor quality up-time, I was losing my site connections on a daily basis too, and sometimes for over a day. I have over 160 domains and sites to migrate so this was a big decision for my company. So far after a couple of months, I have found them very good to work with, great on technical help and up-time is, so far 100%. A little slow on the ticketing replies, but I think that's a small thing. Hopes it keeps up.

December 5, 2018
Unprompted review

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