CBD Oils UK Reviews 3,542

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

Absolutely shocking service, in fact non-existent! My order was placed in the early hours of 27th Aug. According to the website it would be shipped by 3pm that day. It didn't ship until 29th Aug and... See more

Rated 5 out of 5 stars

Wasn't sure about ordering, so checked reviews etc & all looked good. Was not disappointed, items were delivered quickly & got what I ordered. Great price too. Will be ordering again, when supplies ru... See more

Company replied

Rated 5 out of 5 stars

The jellies work a treat, injured my ankle at football way back in February struggled ever since but I can safely say that these are worth there weight in gold. Also a big shout out to Anthony fowler... See more

Rated 5 out of 5 stars

Having suffered with anxiety that causes physical pain in my abdomen, one day after using the 1% cbd oil, that pain was quickly numbed and id say i have about 90% less suffering and stress. I fee... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

We are the UK's Premium CBD Oil, and Cannabidiol Supplier! We are UK based, unlike many of our continental competitors, so our shipping is much FASTER and unaffected by Brexit. Buy our oil sourced from leading producers around the world. All our products are: • Strictly GMO-free • 100% natural • Extracted from organically grown hemp in the USA. As the industry leader, we work hard to source products for you at the best prices to offer you affordable products without compromise on quality.


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very good quality at a reasonable price

The CBD oil arrived very quickly, it also seems to be very good quality, and the quantity of oil given, is very good for the price as well. All in all, very much recommended for anyone who requires to purchase CBD products.

October 13, 2021
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Reply from CBD Oils UK

Hi John,

thank you so much for your review. We are pleased to hear that you are happy with our product and thank you for recommending us.

Many thanks
CBD Oil UK Team

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Rated 5 out of 5 stars

Excellent sevice & product.

Fast delivery, good communication, and excellent value!

September 10, 2021
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Reply from CBD Oils UK

Hi Michael,

Thank you very much for your review!

Kind regards,
CBD Oils UK Team

Rated 5 out of 5 stars

I am over the moon with the service

I am over the moon with the service, from ordering to receiving.
The product its self amazing it has really help easing the pain and stress of anxiety before and during the recovery

September 3, 2021
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Reply from CBD Oils UK

Hi Daniel,

Thank you very much for your review!

**DISCLAIMER**

CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with the Medicines and Healthcare products Regulatory Agency (MHRA) regulations. We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims. We thank you for your continued support and for remaining a loyal customer.

Kind regards,
CBD Oils UK Team

Rated 5 out of 5 stars

Wasn't sure about ordering

Wasn't sure about ordering, so checked reviews etc & all looked good. Was not disappointed, items were delivered quickly & got what I ordered. Great price too. Will be ordering again, when supplies run low. CBD 400mg oil spray working well too. I have fibromyalgia & wake feeling awful everyday, past 2mths more than usual. CBD helps with persistent nausea & takes edge of feeling awful so can get my basic chores done.

August 26, 2021
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Reply from CBD Oils UK

Hi Spaciee,

Thank you for your lovely review and sharing your experience with us.

**DISCLAIMER**
CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with the Medicines and Healthcare products Regulatory Agency (MHRA) regulations. We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims. We thank you for your continued support and for remaining a loyal customer.

Kind regards,
CBD Oils UK Team

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Rated 5 out of 5 stars

All perfect

Excellent item at a great price, very fast delivery time.

August 21, 2021
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Reply from CBD Oils UK

Hi Chris,

thank you for your 5* review.

Kind regards
CBD Oils UK Team

Rated 5 out of 5 stars

good value

good value, fast delivery, no issues

August 14, 2021
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Reply from CBD Oils UK

Hi Veronika,

thank you for your review. It means a lot to us that everything went well.

Kind regards
CBD Oils UK Team

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Rated 5 out of 5 stars

Straightforward

Very straightforward to order in the website and prompt delivery with good notification.
Purchase was what I ordered, so no issues and one satisfied customer.

July 31, 2021
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Reply from CBD Oils UK

Hi CM,

thank you for your review and your order. We are pleased to hear that everything went well.

Kind regards
CBD Oils UK Team

Rated 1 out of 5 stars

Having being contacted by cbdoils uk…

Having being contacted by cbdoils uk via trust pilot claiming to be sorry I was then given the same contact details that I have tried countless times to contact them by this was a day ago I doubt I will be contacted what kind legitimate business is this who is going to return if this is there treatment I have given my order number and they are non the wiser but they took my money no problems

July 26, 2021
Unprompted review
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Reply from CBD Oils UK

Hi Chris,

I'm very sorry but we haven't received any emails from you and the order number you are referring to is not one of our order numbers.
You can contact us via WhatsApp as well: 07376000514. Please could you send us a screenshot of your order confirmation or send us a message with the email address you used to contact us and placed your order with.

May I also ask what product/products did you order from us? I've also had a quick look at your Trustpilot profile, and can see that you have left a review for another CBD company called cbdoil.co.uk, which is a different company to us. Could this be the company that you are trying to get in touch with?

Many thanks
CBD Oils UK Team

Rated 5 out of 5 stars

We have been using cbd oil for at least…

We have been using cbd oil for at least 4 years now. It has work wonders for my son who has autism. He used to have a meltdown at least 5 times a week now he would have maybe 2 a month or none at all. Highly recommend it

July 26, 2021
Unprompted review
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Reply from CBD Oils UK

Hi Mozer,

thank you for your 5* review.

**DISCLAIMER**
CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with Medicines and Healthcare products Regulatory Agency (MHRA) regulations. We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims. We thank you for your continued support and for remaining a loyal customer.

Kind regards,
CBD Oils UK Team

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Rated 1 out of 5 stars

Skip this gummie

Very weird texture, and had no effect

July 24, 2021
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Reply from CBD Oils UK

Hi Je,

Thank you for your feedback.

We are sorry to hear that you are not happy with the jelly domes, but please note that CBD can only be sold as a general health food supplement, and effects everybody differently.

Kind regards
CBD Oils UK Team

Rated 5 out of 5 stars

Great service arrived quickly

Great service arrived quickly, the products work well for me as I take them for anxiety. Competitive prices too compared to some of the others on the market.

July 23, 2021
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Reply from CBD Oils UK

Hi Matt,

thank you so much for your 5* review.

Kind regards
CBD Oils UK Team

Rated 4 out of 5 stars

Seems to irritate my throat

Sadly the oil seems to irritate my throat. Can't really understand why as packaging states it is all organic and but unfortunately it causes a sore throat and therefore this is not something I can take. Company seems good though and delivery was quick. UPDATE: CBD Oils UK refunded me for the unopened bottle.

July 21, 2021
Unprompted review
CBD Oils UK logo

Reply from CBD Oils UK

Hi Steven,

thank you for your feedback.

We are sorry to hear that our oil is irritating you throat. We take safety of our customer very seriously, please speak with your GP as well.

Our customer service will be in touch via email.

Many thanks
CBD Oils UK Team

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Rated 1 out of 5 stars

Disappointing

Disappointing!
I have been taking CBD oil for 4 years, it is black & tastes unpleasant. However, this product appears to be mostly common oil. It is clear in colour & almost tasteless, I don’t believe there is much real CBD oil in it at all. Therefore, a bad buy and certainly not the special offer it was purported to be.

July 13, 2021
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Reply from CBD Oils UK

Hi Carole,

I am sorry to hear that you are not satisfied with our product.

Our 2020 Botanics range is made from organic MCT coconut oil (Carrier Oil) and CBD Isolate. Therefore this oil is without a taste, smell and colour.

Our customer service will be in touch via email with lab reports.

Kind regards
CBD Oils UK Team

Rated 5 out of 5 stars

Nice oil just started using cbd oil…

Nice oil just started using cbd oil started with the lower dose just started this medium strength oil improved pain control to my knee and sleeping much better good stuff using wisely

July 12, 2021
CBD Oils UK logo

Reply from CBD Oils UK

Hi Susan,

thank you for your lovely review.

**DISCLAIMER**
CBD Oils UK continues to be a standard-bearer for the CBD industry and for the development of a safe, legally compliant and thriving CBD industry in the UK. At CBD Oils UK we are delighted to announce that we recently run a comprehensive and successful regulatory compliance audit of all our activities with the specific aim of ensuring we continue to remain fully compliant with Medicines and Healthcare products Regulatory Agency (MHRA) regulations. We remind our loyal customers of the strict rules that the CBD businesses in the UK must abide by when advertising their products. At CBD Oils UK our CBD products have been and continue to be marketed to help maintain a healthy lifestyle as a non-medicine and we continue to urge our customers to refrain from making any medicinal claims. For example, claims which imply that CBD can modify, stimulate or enhance the endocannabinoid system (or similar) may in context, be regarded to be medicinal claims. We thank you for your continued support and for remaining a loyal customer.

Kind regards,
CBD Oils UK Team

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