Carshippingexpress Reviews 37

Working with Carshipping Express Inc has been a great experience. Jennifer is very professional and easy to communicate with. Truly one of the most reliable and trustworthy companies in the auto transport industry.

Jennifer was incredible to work with. She diligently looked for the best deals with drivers. She was very responsive and made the process easy.

Sophia Johnson took excellent care of us, we had several problems with the shipment but she efficiently took care of them and kept in touch so we knew what was going on.

They did a great job they were giving me updates on my very expensive truck. I’m really satisfied. They kept me informed every moment home this transaction.

Excellent service. Sophia Johnson was very attentive and always sought out the most qualified driver to ensure your vehicle reached its destination without any issues. 100% recommended; she is very responsible.

I highly recommend this company. Jennifer is excellent at her job—very professional and friendly. She is a delightful person. I am extremely satisfied with her work and commend her on a job well done. I am immensely grateful for her dedication and professionalism.

I was gaven a fake quote after there was a firm price to have a vehicle pickup and I asked to make sure that if the price was guaranteed. After agreeing to a $400 price something happened to the driver supposedly after that the price went from $1,000 to $1,600. It's obvious that's how they get people and make them pay more.

The best thing about this company is working directly with David. He stayed in touch with me from the time I booked the transport all the way through delivery. David clearly knows the industry, set proper expectations, and kept me updated on pickup and arrival. Communication was smooth and he was always quick to respond to my questions. The driver was professional, pickup was on schedule and delivery went exactly as promised. It was stress free experience. I really appreciate david's follow up and attention to detail. I'll definitely be using his services again and would recommend him to anyone needing reliable vehicle transport.

Ben is a good guy to work with, professional service, really appreciate it

I was given a fake quote of $750 with $250 down and $500 at delivery. They then sent me the contract to lock in delivery. After signing contract they then said price was now going to $800 at delivery which made the total $1,050. I was then told my deposit was non refundable and that potential price increase was in the fine print. I had no choice but to continue with the company or loose my deposit. Beware they lie and give you a fake quote and then increase price after you’ve signed the contract. Delivery went well. But lying to get business is never okay.

Booked a car transport from Florida to Wisconsin 2 months ahead of time. Paid the deposit. Everything set right? On day of pickup, I was told that driver would call 1-2 hours ahead of time with an estimated pick up time of 4-6 PM. I texted the driver with the phone number provided around 2:30 just to confirm that the pickup was happening. No reply. I called the customer service # close to 4 PM to assess the status. Jennifer, who was nice, said she would contact the driver. A short time later I received a call from Daniel, the driver. From what I could understand (heavy accent, English not first language), the car truck was having mechanical issues and he didn't know whether he was going to be there, today, tomorrow, or ever. I was leaving town in 2 days and so this needed to be done ASAP. So I received a call from Jennifer and I explained this to her and she said she was going to look for another driver. A couple of hours later, she called back. Great news! Another driver could step in but he wouldn't agree to the original quote which was $425. This driver wanted around $1600 and he could be there tomorrow. Their company would subsidize some of it bringing it down to around $1300. Or I could wait 1 week for the original driver to get there at the original price (yeah, like I would trust that again). Realizing I was being extorted, I told her I wanted the contract cancelled and my money back. Then I was told that that's not how it works, that these things are allowed for in the contract. And, by the way, there is a cancellation fee of $200, which they were nice enough to reduce it to only $100. I reluctantly paid it to escape this dumpster fire of a company who left me high and dry (unless I was willing to pay a 300% markup). After going through this, would you really trust them with your car? Keep in mind I was given no notice that they weren't going to pick up my car at the scheduled time due to the car truck "mechanical troubles" if you believe the story (I bet this happens a lot, wink, wink). I had to call them in order to find out my car wasn't being picked up. So if you want an unreliable car transport company with questionable business principles who will take advantage of you when they know you're in a time crunch and most vulnerable, this is the company for you! I never write reviews because I'm not a male Karen. But the hairs on the back of my neck stood up on this one and felt obligated to warn people. It was really greasy

I had a great experience working with this transport company. From start to finish, everything was handled professionally and efficiently. Communication was clear and consistent—they kept me updated every step of the way, which gave me real peace of mind.

The pickup and delivery were both on time, and the entire process went smoothly without any issues. The driver was courteous, experienced, and took excellent care of the vehicle during transport.

What stood out most was their reliability and attention to detail. It’s not always easy to find a company you can truly trust in this industry, but they delivered exactly as promised.

I would definitely recommend this company to anyone looking for dependable and professional transport services. Looking forward to working with them again in the future!

Very good first I was nervous then Brad helped me a lot

communication was next level, Thank you Mrs. Jennifer Williams

Sophia was awesome, patient, and very helpful with our situation! Great customer service from her ! Would 100% use this company again!!!

I recently had my car transported from TN to NY, and the entire experience went smoothly from start to finish. The delivery was on time, and the vehicle arrived in perfect condition, just as expected.

A special thanks to Sophia, who was incredibly helpful throughout the whole process. She stayed in touch, provided clear updates, and made sure everything was handled without any issues. Her support really made the experience stress-free. I’d definitely recommend this service to anyone looking for reliable car transport.

Jenifer is a great dispatcher, Best of the best))))

Jennifer is absolutely wonderful to work with. She’s very earnest and very hard working. Very communicative and always does her best. I’ve used Jennifer’s services, and have recommended her to others

Great Company to work with! Very Reasonable!

I would recommend this company with very high ratings. Sophia Johnson is Awesome at her job. Very professional, and kind. She is very sweet lady. I am extremely satisfied with her work, and commend her for a job well done. I am extremely grateful for all her hard work, very professional.