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Carma Reviews 5

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TrustScore 2.5 out of 5

2.5

Used Car Dealer
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Company details

  1. Used Car Dealer

Written by the company

Carma is a fully digital used car dealership. We offer a large range of quality pre-owned vehicles at fixed prices, delivered to the home. Each vehicle comes with a 3 month warranty and 7 day return policy.

Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Complete rip off company

Complete rip off company. Ridiculous offer for my car about half what it’s worth even on a bad day.

Absolutely disgraceful.

February 7, 2026
Unprompted review
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Reply from Carma

Hi Steven, thanks for your feedback. We're sorry to hear that the valuation you received didn't match your expectations. Our team is constantly reviewing the market demand in conjunction with the car's age, odometer, and overall condition. We wish you all the best with selling it using another channel! Team Carma

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Rated 1 out of 5 stars

Not pleased with their insulting offer

Not pleased with their ridiculous appraisal.
$250 for a car with 12months rego, 160,000km, full service history. Only issues are brake pads and air-conditioning compressor which is not a necessity. The car is easily worth $2000 on a bad day. I wouldn't recommend Carma.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Picture this

Picture this: Your favourite musical artist announces a concert in your town. Tickets sell out in minutes and you miss out. Very quickly, people start listing tickets for sale online at a huge mark-up. These people are called ticket scalpers, and there is call among the community for the government to impose stricter regulations on the on-selling of concert tickets at unethically inflated prices.

Carma do the same thing with cars.

A local dealer (Newcastle, NSW) quoted me around $43k for a new vehicle. This vehicle would have to be ordered from the factory and might take upwards of 12 months to arrive. Carma have the same brand new vehicle in stock, but are asking around $48k+. Is asking $5k+ higher than the MSRP legal? Definitely not very ethical - don't you earn enough through the included mark-up on the MSRP?

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome experience from start to finish

I am so incredibly pleased with the service Carma has provided. I could not have asked for a better experience from start to finish; navigating the website and picking my car was simple thanks to the great UX, customer service when finalising the purchase was thorough and easy, and delivery was smooth and convenient. Each step of the process was seamless, and now I have an awesome car! I'm aware it sounds like I'm overexaggerating but honestly, I could not be happier and would recommend Carma to anyone looking to purchase a car!

September 13, 2022
Unprompted review
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Reply from Carma

Hi Kristina, thank you! It’s been a pleasure to help you find your new car, and we’re stoked to hear that you loved your experience with us from start to finish. We’re revolutionising the way people buy used cars, and we love making the process a seamless and enjoyable one. Enjoy your new set of wheels, and all the best for the adventures ahead! Team Carma

Rated 5 out of 5 stars

Best experience I ever had buying a…

Best experience I ever had buying a car. So easy and convenient. I got exactly what I wanted without any hassle. Test drive was easy arranged and every step on the way to get the car was done very professionally by Peter and the Carma team. It is a much better option than going to a usual used car dealership. I highly recommend Carma. Very professional & great customer Service!

January 16, 2022
Unprompted review
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Reply from Carma

Hi Jessica,

Thanks for making the time to leave this wonderful review.

We're thrilled to hear that you had a fantastic experience and we hope you're enjoying your new car. We'll be sure to let Peter know about the great service you received.

Thank you for choosing Carma!

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