Car Keys Express Reviews 1,638

The lady who took my call was very helpful and proficient She quickly took my information and had me all set up, The technician called me in a timely manner just as she said.. The technician was... See more

Bought used 2024 Hyundai Tucson with less than 200 miles on it, the dealer only had one FOB and refused to supply me with another but gave me your number. Called today and Matt Holloway was doing some... See more

Agents on the phone answered our questions helping us to make the decision. Brennan communicated well with us re. scheduling the appointment, and quickly did an excellent job making our key, even comi... See more

I initially set my appointment up for Thursday afternoon, but when the gentleman called to set up an appointment he said he could get me in the same day! 2 days earlier! I had a new key in about a hal... See more

The service and coordinating the appointment was great and would use again. My only disappointment was the website when I purchased the additional key showed a key with my cars emblem on it and the on... See more

James came to my home exactly as promised and performed the task of making a new key and remote for my 2017 Chevrolet Traverse in less than 30 minutes from arrival to departure. Excellent service, ver... See more

Carkeysexpress turned my inconvenient situation into a stress free solution. The immediate call conversation was dealt with professionally yet recognized my panic of not having access to my vehicle! I... See more

Cameron was responsive, efficient, and knowledgeable. He came to my town and accomplished the service in less time than originally estimated. Did it for $250 less than it would have been at the deale... See more

I had a great customer service experience. I was told when to except my technician. Once we met he told me this transaction won’t take no longer than 10 mins you can wait with me or I bring your keys... See more

The technician went above and beyond to fix an issue with a remote that would not program to my vehicle. He was able to quickly correct the problem and get a new remote fob that works.

I thought the technician was supposed to come to our home, but he said no. The appointment was made at his convenience, not ours. It definitely was a disappointment compared to the advertisement an... See more

Tech called promptly and made it extra easy to connect with him the same day. He was there exactly at the time expected and had everything needed to do the job. He was patient, polite and very profess... See more

Setting up a request to have a key made was simple using the app. Kenny D, the service technician, was quick to respond to set up an appointment to have a key made. He was friendly, professional and... See more

The technician was professional and it was taken care of in a timely manner. It was great to have the key made at our location. It saved a lot of running around and frustration. what a great service.

Excellent pricing Excellent customer service The guy was friendly and courteous Service was quick which is a big plus I would definitely recommend to anyone Super better than having to find an i... See more

Car Keys Express is the best option for car key replacement. The service was $300 cheaper than what the dealership quoted me, and saved me time. The scheduling of the service was quick and easy on li... See more

I found communication lacking. I paid extra for same-day service online and the service was not completed until 6 days later. Throughout that intervening time, I found it difficult to reach the techni... See more

Our technician, Mike was flexible on when he could come. When he arrived he produced a working key and was the type of person, I would hire if I owned the company!

Car Keys Express made replacing my truck key very easy! Jim my tech was great! He was professional, knowledgeable, efficient, prompt and friendly! I will definitely recommend Car Keys Express and... See more

Conner was a very professional and friendly member of your team. My 2025 Rogue wouldn't register with his software to duplicate my fob, but he knew a workaround that completed the task. Thansk!

the gentleman was on time, was knowledgeable, able to get 2 keys made in short order, and told me what the issue was with the door lock (needed lub), so now that works. I was a little frustrated w... See more

Very nice customer service rep when setting the appointment. Process was efficient and representative ensured accuracy in obtaining information. The repair technician exceeded my expectations. He was... See more

2020 toyota highlander they try to make another key ended up with my vehicle crank with no slstart. They left me to bring parts and never showed up ,keep calling and they not responding. I have... See more

Technician was very kind, respectful and made us feel like he was trustworthy. He really put our mind at ease. I was at work and my wife was at home with our kids. He made my wife feel safe and secure... See more

Great service, easy scheduling, and key was made within 20 mins. The cost was above average, but you pay for the convenience and quick scheduling. Also, some dealerships reimburse or cover a percentag... See more

It erased the key I had and now I have to have a locksmith come out to my house. This sucks! Don't buy it.

Trevor was early, professional and knowledgeable. Entire process of cutting and programming a new key for the truck only took approximately 15 minutes. I would definitely look to Car Key Express fi... See more

My account manager Jeff Blakeman did an excellent job keeping my happy during my appointment. There were a few problems with getting my keys made and Jeff did a great job of handling the problems and... See more

Our technician worked with me to arrange an appointment. He was prompt, polite and professional. He even made a key for our other car, even though the website said it wasn't available.

Mike was amazing to deal with. He was prompt , friendly and very organized getting my new car keys all set up. He stayed in touch with me the day of my appointment and traveled to my work place to hav... See more

The service provided was extremely fast! Beyond grateful that he was able to come directly to our home and had excellent customer service! Very happy with the final product and that everything was han... See more

Everyone i spoke to was very kind and helpful, the website is very easy to navigate, and the technician that came out to program my keys was also very kind, helpful, professional, and efficient. Plus... See more

We wanted to share our extremely frustrating experience with your Cross Iron Mills location. While some staff were friendly, the individual handling the key cutting and programming was rude, short,... See more

They were super responsive in a dire situation. Hunter was extrenely knowledgable, professional, and courteous. I will use them over and over again but hopefully won't lose my key/fob ever again!

It was extremely easy to schedule my service. My technician reached out to me to finalize the details. When he arrived, he was friendly, professional and efficient. I would highly recommend Car Key Ex... See more

I really appreciate how efficient and fast the service was. My key works perfectly and I will definity be returning for another spare key to be make. Great prices and service. Thank you!!

Even though I went for the cheapest with no set schedule, Michael J was within my time restraints. Very courteous, thorough, and expedient

The people I spoke to were friendly, engaging, and knowledgeable. I received a great deal for new programmed keys. It was easy, very efficient and reasonably priced.

Unfortunately the tech brought the wrong key fob the first time so we had to meet again. He said that dispatch had given him the wrong fob and had to order the correct fob. My daughter had missed scho... See more

Todd was excellent! It was more than obvious that he knew what he was doing. I went the economy route and met him in a parking lot. I know it seems unusual but it's not. The Car Keys Express Van i... See more

Horrible experience. I had to reach out to get tech Trevor to call and schedule. When he did he was short and annoyed I lived somewhere he wasn’t at we the agreed to a day and time only for him to sho... See more

I booked online on Good Friday for Tuesday, I received a call on Monday morning, before I was expecting one and was able to get an appointment within 30 minutes of that call. They came right out to my... See more

The service was great! Mr. Justin, Field Technician was on time with the appointment. The service was great I would highly recommend car Key express to family and friends!

Technician came to our home & made 2 replacement keys/fobs. Very efficient & convenient. However, not a big savings over car dealer;s price, we discovered!

Car Keys Express and their tech, Jarad, were able to meet me at a dealership closer to me! Jarad was great in both explaining what he'd do and completing the fob prep in good time.

Went to website and checked if they have key for 2015 Mazda CX-50. They did. Then I went to COSCO and they sold me the key but had to ship it. Received the key 5 days later and went back to COSCO... See more

The guy was very pleasant and professional. Was on time. Have had him do a key for us before and would use him again.

The representative I talked to and had to the keys were wonderful. Very helpful with all my questions.

Scheduled for a week and a half out and got service the next day. Key is as expected for lower cost than the dealer and they came to me.

I saved a good bit of money getting our second car key made with CarKeysExpress instead of the dealership. I had to call customer service a couple of times and they were patient and kind and very help... See more

Showed up on time Very knowledgeable Knew exactly what to do Very professional

Vehicle: 2023 Hyundai Ioniq5 I went to the Costco 20 miles away to purchase the key at the end of January. Key was purchased, key was shipped within the target date. The rep at that Costco told m... See more

Denzel was an excellent technician who helped me from start to finish with great customer service. Thank you Car Keys Express!!

Ordered the express version of the service. Unable to get the key for 6 days. Received the key and programming. The locksmith had difficulty getting the key to work but was successful. Stated so... See more

I spoke with the gentleman in the CKE - Car Keys Express office, gave him the year, make, and model of my vehicle and he said they had the key and fob for my vehicle and could cut the key... See more

Car Keys Express are the GREATEST, I HIGHLY RECOMMEND THEM!! Our technician, Hunter, was at our vehicle on time & did our key in 10 minutes (maybe a little less). THANK U CAR KEY EXPRESS!!