CanadianNanny.ca Reviews 102

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 4 out of 5 stars

It is legitimate and easy to navigate. The only reason I rate it at 4 stars instead of 5 is because families advertising for a nanny are so often still on the site many months or even years after thei... See more

Rated 1 out of 5 stars

Almost all the nanny profiles are written by AI and all sound exactly the same! It makes it impossible to get a sense of what a nanny is like without talking to them. We got a lot of messages and near... See more

Rated 4 out of 5 stars

I used Canadian nanny to find a parttime live out nanny for my 10 month old. One frustrating part in my opinion was how little effort some nannies put into their profiles, but that’s not really the... See more

Company details

Written by the company

CanadianNanny.ca is an online job posting service dedicated to assisting families in Canada to find a nanny, babysitter, adult caregiver, housekeeper, or pet sitter with a wide range of individuals available. With over 15,000 jobseekers registered searching for work across Canada, there is someone for everyone! There are a variety of membership options to suit every family, granting full access to the database. Every jobseeker has posted a 3-page profile stating their experience, qualifications, availability and contact information which is available to registered families. Families can register in just 5 minutes online at www.canadiannanny.ca and will have access to the database immediately. One place to solve all your care needs – nanny, babysitter, adult caregiver, housekeeper and pet sitter!


Contact info

3.8

Great

TrustScore 4 out of 5

102 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Your company has been helping me since…

Your company has been helping me since then. Through the years, this is the only go to for me to find a job. Most my employers are that I had was all great. Thank you again & again. May you have more success & great services. More power! Thank you again.

May 9, 2026
Rated 4 out of 5 stars

Everything is good

Everything is good
But :
1-some text in conversation did not show.
2- If let to babysiters to have a PDF from police check, it was so better.

April 19, 2026
Rated 1 out of 5 stars

Refusing refund for services not rendered

The site allowed me to purchase a background check for a candidate who is 17 but then they refused to run the background check because the candidate was 17. They then refused to refund me for the background check that they did not run. If they do not rectify this, I will be filing a complaint and dispute with my credit card company. Absolutely ridiculous and poor service.

March 10, 2026
Unprompted review
CanadianNanny.ca logo

Reply from CanadianNanny.ca

Hey there,

We're very sorry to hear about your experience. A member of our team will reach out to you!

Rated 1 out of 5 stars

I paid for my subscription as a nanny and still had no access to contact info

I paid for my subscription as a nanny and applied for a position with a family, but nanny services would not provide me with the contact number of the family even though I had paid for my subscription.

If I have paid, then I should have access to contact the family. This seems like a scam agency just waiting to get money for the subscription rather than helping nannies obtain work.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Charged me many months for an idle…

Charged me many months for an idle account and don’t do refunds and don’t notify me of the charges either. The monthly subscription isn’t cheap either. I think they’ve charged over $700 over this idle period.

March 2, 2026
Unprompted review
Rated 4 out of 5 stars

It is legitimate and easy to navigate

It is legitimate and easy to navigate. The only reason I rate it at 4 stars instead of 5 is because families advertising for a nanny are so often still on the site many months or even years after their original post. There should be a time limit as to how long a profile is allowed to remain active.

February 21, 2026
Rated 4 out of 5 stars

I had a good experience

I had a good experience. I was lucky enough and ended up finding a fantastic nanny. There were a lot of people on here just trying to find a job and thought they could be a nanny. But they didn’t have any experience or training to qualify to work with children. There are good experienced people on here but you have to sift through the rest. That was my only complaint. I wish there were more screening, for both sides actually, for Families and Nannies. Overall we had a great experience and we are very happy with our nanny!

January 26, 2026
Rated 4 out of 5 stars

It was great to have so many choices

It was great to have so many choices of local nannies. I got a lot of messages on initial post although many of the people who initially messaged me did not respond to me afterwards, (kind of like a fb marketplace experience there)... but I did find 2 people who were professional and serious and I'm looking forward to interviewing them.

December 15, 2025
Rated 1 out of 5 stars

I cancelled my profile completely a…

I cancelled my profile completely a year ago and found that they were still charging me my subscription fee for an entire year. 1200.00 later and I’ve had no resolution or response from them. Just horrible

December 19, 2025
CanadianNanny.ca logo

Reply from CanadianNanny.ca

Hey there,

We're very sorry to hear about this experience. It's certainly not the standard we aim to provide. Please reach out to our support team so that we can investigate.
https://help.careguide.com/hc/en-us/requests/new

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