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Company details

  1. Water Purification Company

Written by the company

BWT est le leader européen du traitement de l'eau ! BWT France propose des solutions de traitement d'eau pour les marchés suivants : Industrie, Collectif & Tertiaire, Résidentiel, Hôtellerie & Restauration Nous proposons des solutions telles que des : - Adoucisseurs d'eau - Osmoseurs, filtres sous évier - Traitement des circuits de chauffage - Equipements et traitement de la piscine - Fontaines à eau et solutions pour la restauration BWT France assure également la maintenance, l'entretien et la réparation de ses installations grâce à son réseau de techniciens réparti sur toute la France.


Contact info

3.1

Average

TrustScore 3 out of 5

207 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Prices are too high year after year

Unfortunately, although the services are good, the prices are far too high. I don’t think it’s fair to have to pay over 50% more from one year to the next for the same services.
It’s a shame. I don’t recommend this company because of its unreasonable pricing policy. We no longer trust it. Next year, they might raise prices again without any problem. It’s better to look for more reliable alternatives.

March 31, 2026
Unprompted review
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Rated 1 out of 5 stars

poor maintenance service leading to health risk

clearly the company does not want to keep customers. It failed to change a key filter for the incoming water which visibly had not been changed for years and instead of acknowledging the lack of thoroughness in even pointing this filter out they were just not interested. I will never use them again

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I believe that the water softener…

I believe that the water softener installed in February 2025 has never worked. We have proof that it "ate" é( kg of salt in 10 days. Now we can not get technician to visit. Is this now a case of legal action. Guarantee seems to be for nothing. Sad situation

November 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid avoid avoid!!!

Avoid avoid avoid!!!

Purchased BWT Perla Silk Large

This is not providing as they say ‘silky soft water’!!!

Have contacted company several times, however ignored on each occasion.

They are a greedy, scrupulous, ignorant company.

Just check there reviews!!!

Zahed - Ilford.

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

Our BWT Perla has broken now for the…

Our BWT Perla has broken now for the 2nd time in just 5 years. First time they replaced many parts and 1 hour of labor was 800 Sfr. Now the main body of plastic broke and they claim it's from over-pressure, yet there is a reduction before the Perla set at 3.5 bar. They want another 1500 Sfr to fix the unit. They are just greedy and overpriced. I can find a comparable unit for just 700 Sfr brand new,

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased pool pump

Purchased pool pump. After 4 weeks corrosion appeared. Pump is not cheap, but is made from second grade material. My former pool pump lasted 20 years, this one short circuited after 3 weeks.

May 10, 2024
Unprompted review
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