Boomer Benefits Reviews 169

I talked with Essence Chicoine about finding out about Prior Authorization that I have been waiting on for 6 weeks. She called Cohere and found out they approved the procedure on 3-4-2026. Of course no one called or let my Dr know any of this. She was very helpful and very understanding. I want to thank her for all she did for me.

I had a great experience speaking with Risheena White of Boomer Benefits yesterday. She was patient, kind, knowledgeable and a pleasure to work with as I was having an issue and questions. She was clear and made everything easy to understand. This is what people want when they are in need of help. Thank you for having Risheena as part of your team.

Rhiana was excellent and went above and beyond to get my premium billing corrected. Her follow up was excellent.

I had a wonderful experience thanks to Riley McPherson. She went above and beyond in helping me to get my supplemental insurance. She was very patient regarding all the questions I had and returned any calls or messages I left for her. I am so glad i went with Boomer Benefits.

Today, I had the pleasure of working with Zach Fisk at Boomer Benefits, and I cannot recommend him highly enough. He took the time to clearly explain the differences between Medicare Supplement plans and Medicare Advantage in a way that was easy to understand and free of confusion. His depth of knowledge was evident, but what truly stood out was his patience, kindness, and genuine desire to help.

After a frustrating experience the day before—where I was met with endless AI prompts and no clear answers—speaking with Zach was incredibly refreshing. He provided real, thoughtful guidance and delivered customer service at the highest level.

Zach made what can often feel like an overwhelming process simple and manageable. I am truly grateful for his assistance and will confidently recommend him to anyone who needs help navigating Medicare options.

Cannot say how grateful I am to Malaquia Brown for resolving an issue with a bill that was originally denied by Medicare due to improper coding. I gave her the info she needed to look into it and then kept me posted while she worked thru the issue. Thanks again, Malaquia and to Boomers! You make the maze of Medicare so much easier!

10 Star organization. I am at a loss for words to express my gratitude to Danielle for her book, countless videos, and Agent Robert Galindo for correcting my horrible mistake. I originally relied on a friend’s advice for a plan and to use a local independent agent (with zero resources). This agent also failed to provide a lot of important details relative to available plans. Once I realized my mistake, it led to a lot of additional anxiety and stress on top of my company recently shutting down unexpectedly. I completed an online Boomer Benefits enquiry. Robert called me called me shortly thereafter. He explained ALL the facts, pros and cons without bias, and then enrolled me in a proper plan. He offered further guidance on a drug plan as well as Danielle’s drug plan video link. READ DANIELLE’S BOOK! Amazon, $10. Call Robert. You should be good-to-go. Rob H.

Boomer Benefits licensed agents are knowledgeable, responsive, and personable. Agents Chris West and Jonathan Bowerman helped me select affordable health insurance policies to best suit my needs.

We contacted Boomer Benefits 7 years ago to get help signing up for Medicare. They have been great to work with. Their professionals are informed, very knowledgeable, always timely with any response(s) and their communication skills are outstanding. They have helped both me and my husband find the right Medigap policies that fit our needs, have assisted our changing of policies and have recently given immeasurable help dealing with a billing issue with Medicare. One of us was billed for services that should be covered by Medicare and after our getting the run around from the provider, the insurance office and the lab charging us for the blood work, I remembered handling issues was part of Boomer Benefits benefits.
When we contacted Boomer Benefits we were assigned a customer care professional, Ruth Oekerman who has provided excellent service and resolution. Even when a problem showed up on the Medicare portal that was inhibiting the processing of claims, she investigated it. She kept in constant communication via email and phone calls to inform of us progress on the issue. It was such a relief for her to handle the whole thing. That kind of service is priceless! We are so glad we chose Boomer Benefits. We recommend them to everyone.

Thank you, Laura Munn, for helping me navigate the Medicare Part D quagmire when my carrier dropped me. She facilitated a three way call with my carrier and after 2+ hours (yikes!) and being transferred to 5 different people, we solved the problem and I am now reinstated! Hooray Laura and Boomer Benefits! Thank you!

Reached out to Amy Evan’s to research a doctor bill. She actually called me to explain, and followed up by email as well. She’s helped us in the past, and always provides the best personalize service. She’s the best!

Claire H. Was very efficient, responsive and a pleasure to work with.

Austin DeKeyser and his team were great! Made the entire Medicare Supplement & Prescription process smooth and easy for both my wife and I. Highly recommend!

Natalie Stein is a star! I was having a frustrating experience accessing & printing some excellent content from your web site - so was ready for a good rant as I dialed up BB. Thankfully, I reached Natalie who talked me off a ledge, solved the uncommon problem I was having on my phone & enabled me to print the docs I needed. Natalie’s (1) patience (in putting up with my rant), (2) sense of humor in getting me to laugh at the situation AND (3) ability to problem-solve the tech challenge I was having were impressive - especially since her primary responsibility is to answer customer questions about Medicare, which I am sure she is wonderful at as well. She is a tremendous asset to Boomer Benefits.

Natalie Stein gave me wonderful customer service. She listened to the problem I was having with my pharmacy, called the pharmacy to resolve the problem, and called me back to let me know the problem had been resolved. She also told me that should I have any further issues, I can just call her right from the pharmacy. I had literally lost sleep worrying about this. Thank you so much, Natalie. You are highly recommended by this Boomer client.

Ryan Lang is the Boomer Benefits representative that did an excellent job educating me on the various Medicare options & guiding me through the decision making process. Ryan, thanks again for making this an easy process!

Wendy Hernandez was my contact at Boomer Benefits. I wanted to switch my Part G to another carrier. Wendy made the transition without any stress. The transition is successful. She made everything happen which included contacting the respective Part G carriers.

Veronica Elizondo was extremely helpful assisting me in finding a new Medicare supplement insurance plan for less premium. She completed the application with me over the phone and submitted it directly to the carrier. She was professional, personable, and explained the process thoroughly. Very wonderful to work with.

Cameo R. found me a terrific option for a Supplemental Plan when I started Medicare Part B, and helped me get properly signed up. Later, I was having a very difficult time finding a Primary Care Provider who accepts new Medicare patients in my area, and Wendy S. stepped in to guide me to several possibilities. This additional assistance was not expected, and was hugely appreciated.

Exercise in due diligence, Sydney and Garrett went above and beyond in resolving my issues