Horrible experience They freeze my account with 550 EUR without notice or any explanation of details. When contacting their support (only emails) they don't really help or trying to resolve the iss... See more
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Only get cards was good experience: I had them after 2-3 days. Other operation were disaster. Time to time I could not top-up my cards. Few transfer operations were successful but other takes days and... See more
Company replied
In the past I have opened accounts by having to go to the bank branch and filling out lot of forms. Bofin made it very simple for me as I can open account instantly with a simple registration process... See more
Company replied
Very efficient user experience with Bofin Banking App. I saved money for bank transfers versus my regular bank. Registration process is fast and easy. You can top-up quickly and it is ready to use, wi... See more
Company replied
Company details
Written by the company
Set up bank accounts in locations around the world in an instant, transfer money seamlessly and connect your personal and business accounts all in one place. One login, one app, one hub for all your money.
Contact info
Kemp House, 152-160 City Road, London, England, , EC1V 2NX, London, United Kingdom
- support@bofin.com
- bofin.com
Horrible experience
Horrible experience
They freeze my account with 550 EUR without notice or any explanation of details. When contacting their support (only emails) they don't really help or trying to resolve the issue. After nearly a year of chasing them, I've received email saying that they would transfer the funds back to me. Now, almost 3 months after and still nothing. Be careful!!
August 21, 2021
Unprompted review
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Handy app with a lot of functionalities…
Handy app with a lot of functionalities and smooth account opening process
August 3, 2021
Unprompted review
Nice app and very handy
August 3, 2021
Unprompted review
This is a really beneficial banking…
This is a really beneficial banking service with lots od advantages
August 2, 2021
Unprompted review
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Amazing customer service
Amazing customer service, very quick and responsive on live chat. card designs are very nice
July 27, 2021
Unprompted review
Stole my money for 16 months
Stole my money for 16 months , £1000, keep ignoring my emails , made my life so stressful, I just want my money please I’m begging you .
July 23, 2021
Unprompted review
Reply from Bofin
Hi Aishah,
We are sorry to hear that you are unhappy with your experience at Bofin.
Bofin aims to provide the best customer service and our friendly support team is always on stand-by via support@bofin.com or via our live chat.
We had tried to reach you by your registered email regarding this issue. If you need further assistance, please do not hesitate to reach out.
Thank you,
Bofin Customer Support
AMAZING app
AMAZING app. Very handy and easy to open an account!! Great customer support service :)
July 7, 2021
Unprompted review
Poor level of communication
May 22, 2021
Unprompted review
Reply from Bofin
Hi there,
We are sorry to hear that you are unhappy with your experience at Bofin.
Bofin aims to provide the best customer services and our friendly support team is always on stand-by via support@bofin.com or via our live chat.
If there is anything we can do to assist you, please do not hesitate to reach us out.
Thank you,
Bofin Customer Support
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Good service and excellent customer…
Good service and excellent customer support. The card design is nice too. Definitely like it.
May 12, 2021
Unprompted review
good services with customer support and…
good services with customer support and beautiful card designs
May 12, 2021
Unprompted review
Great customer service
Great customer service. Staff are friendly and user friendly so overall great experience.
May 12, 2021
Unprompted review
FEES
Read before you apply,there are a lot of fees involved,even fees for withdrawing your OWN money.
May 1, 2021
Unprompted review
Reply from Bofin
Hi Mehboob,
We are sorry to hear that you are unhappy with your experience at Bofin.
Our fees are included in both our terms and conditions and also our website, here for Proto https: //bofin.com/proto-fee-table/ and for Meliora here: https://bofin.com/meloria-fee-table/
If there is anything we can do to assist you or if you have further questions regarding our fees, please do not hesitate to reach out to our support team at Support@bofin.com
Thank you
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What fantastic range of cards
What fantastic range of cards!
Easy account set up, cards came a few days later, now looking forward to use my rainbow euro card on holiday and not faf with cash!
April 14, 2021
Unprompted review
Good and outstanding Card
It is so good and quick to receive my card! Easy to apply! and customer service is really quick response ! ! highly recommend ! !
April 8, 2021
Unprompted review
Very good service easy to use also…
Very good service easy to use also would recommend 👍
April 8, 2021
Unprompted review
I will switch most of my business banking to this app
I opened both personal and business accounts. Friendly & easy. Good experience from chat
April 6, 2021
Unprompted review
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very good experience
very good experience
very fast to good a account
the app is easy to use and smart
customer services is replied very fast and nice
March 31, 2021
Unprompted review
Lovely cards
Lovely cards. Very easy sign up, would highly recommend☺️
March 31, 2021
Unprompted review
Banking app for all ages!
My brother recommend Bofin to me. Even in my age I could get the account set up. Now that I can't easily get to my bank having my money in an app is reasuring. My euro pink card has also arrived and hopefully I can use it for my holidays this summer!
March 30, 2021
Unprompted review
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