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Sustainable IT
Håndværkervej 24B, 9000 , Aalborg, Denmark
4.3
36 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Bloomtree IT delivered my refurbished Microsoft Surface Book 3 very fast and it was in excellent condition. Works perfect.
Thank you Bloomtree IT
Willem Schaapkens
Julianadorp
The Netherlands
Reply from Bloomtree IT
Hi Willem,
Thank you for the great feedback! We're glad that your device was delivered quickly and met your expectations.
Best wishes,
Bloomtree Team
Bloomtree IT provided a fast delivery. The company supplied me a rare breed of workstation, a corpulent 17-inch Dell Precision featuring a very quiet and cool setup, namely an i5 CPU of the 11th generation alongside the integrated GPU. This machine appeared to be the best possible choice of a home PC for my cat household. Moreover, it is still less than five years of age, at a very affordable price, and long warranty. Hinges feel slightly stiff. However, this is known as a typical feature of the large-screen workstations. I hope the laptop would survive next seven year before experiencing a hinge breakage as did my older Precision.
Very good laptop. Quality as promised. Housing and device are in a very good condition. Aswell as the battery
The ordered product wasn't available anymore but the refound has bene fast.
Very fast delivery of the product and in very good condition.
Reply from Bloomtree IT
Thank you for the good review - we are glad to hear the Surface Pro 7+ tablet is meeting your expectations.
Please reach out if you need help with anything. Enjoy! 😊
Team Bloomtree
Really bad experience! Bought a used laptop which I was not even able to turn on, which leaves me wondering if you even test the computers you sell
Reply from Bloomtree IT
Sorry to hear about your experience. That’s definitely not the kind of first impression we want to give.
Just to clarify, we do test every device before sending it out and install a fresh version of Windows. But sometimes things can happen during shipping, even with careful packaging. We’re really sorry this seems to be the case here.
As agreed, we’re expecting the laptop to be returned soon so we can issue your full refund. If you need any help with the return, just let us know - we’re happy to assist.
Best regards,
Team Bloomtree
Bought a refurbished PC, arrived in 2 days, working perfectly, no complaints so far.
Reply from Bloomtree IT
So great to hear—thanks a lot for the good review! We're really glad the PC arrived fast and is working as it should.
Give us a shout if you ever need anything. Enjoy! 😊
Team Bloomtree
Packaging to Belgium war excellent. All according description and is working well. A little tricky aspect is that it was necessary to go through the German interface to upload the necessary parts before to be able to change the language.
Reply from Bloomtree IT
Hey Johan,
Thank you for your review — we’re glad to hear you’re happy with your new refurbished device!
And thanks as well for your feedback about the language settings on the Refurbed interface. While we don’t have control over how the platform is designed, your input is valuable, and we’ve gladly passed it along to the Refurbed team.
Kind regards,
Team Bloomtree
Battery in Laptop not compatible, doesn't charge properly
Reply from Bloomtree IT
Thank you for your review, and we're sorry to hear about the charging issue.
After you contacted us, we looked into the problem and found that the power cable originally included was not the correct fit. We’ve since sent out a compatible replacement cable, and we hope this has resolved the charging issue.
We’d also like to clarify that the laptop was shipped with a new battery installed, and an incorrect cable can sometimes cause symptoms like the one you described.
We truly appreciate your patience and understanding. If the issue continues or if there's anything else we can do, please feel free to reach out — we're always happy to help.
Kind regards,
Team Bloomtree
Reply from Bloomtree IT
Dear Virgilio,
Thank you very much for the positive review!
We are pleased to hear about this experience.
Thank you for choosing us and look forward to serving you again in the near future.
Kind regards
Emil, Bloomtree Team
Ordered a dell xps 13 9300 and was not disappointed. The delivery was quick without any additional cost and the quality of the refurbished laptop was impeccable. Really happy with their service.
Reply from Bloomtree IT
Dear Anindya,
Thank you very much for your feedback and for taking the time to share your experience with Bloomtree IT. We are delighted to hear that you are satisfied with our service and product.
Feel free to reach out if you have any questions.
Kind regards,
Bo S, BloomtreeIT Team
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