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Review summary

Created with AI, based on recent reviews

Looking at 491 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product's quality, noting positive results such as reduced hair shedding, thicker hair, and new hair growth. People frequently recommend the product, with some calling it "life-changing" and effective for various hair concerns. However, a significant number of people were dissatisfied with issues related to their orders, subscriptions, and payments. Many reviewers reported issues with subscription management, including unexpected charges and difficulties with cancellation. Some customers also experienced problems with order fulfillment, including missing items, delayed deliveries, and incorrect products being sent.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised its effectiveness, reporting new... See more

Quality

Consumers find quality to be positive, with many reporting that the product works and delivers on its... See more

Order

People report negative experiences with order. Many customers express frustration with unexpected... See more

Subscription

Customers consistently express dissatisfaction with subscription practices. Many reviewers report being... See more

Payment

Reviewers highlight negative aspects of payment, with many reporting unauthorized charges and subscriptions... See more

Reviews shaping this summary

Rated 3 out of 5 stars

EDIT 5th jan 2026 I have received product after about 7 days. Adequately packaged and am going to give them a trial for 2 months. Customer service did get back to me after xmas offering t... See more

Rated 3 out of 5 stars

The shipping is ridiculous. It took more than 2 1/2 weeks to get the product. When it arrived, missing bottle and torn package. I got 2nd shipment and it was worse! Hope after using the product it's... See more

Rated 3 out of 5 stars

The auto ship is automatic and not straight forward to cancel. Do not think that you don't have it if the website says you have no orders. EDIT: Was able to cancel the auto ship before the order wa... See more

Rated 4 out of 5 stars

The softgels were just starting to do the trick. I was seeing less shedding and My hair seemed stronger. Unfortunately I have to stop my subscription due to other health issues that these supplements... See more


Company details

  1. Vitamin and Supplements Store

Written by the company

Hair care redefined with simple, natural & clinically-backed ingredients.


Contact info

3.1

Average

TrustScore 3 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Absolutely brilliant!

I had been losing my hair for a very long time and had tried all sorts of things to stop it happening; it was becoming very thin.
I decided to try these capsules and literally couldn’t believe it. After two weeks it had virtually stopped falling out! I’m so pleased with the result and have lots of new hair growing. I would recommend, and already have recommended them to other people.

May 8, 2026
Unprompted review
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Rated 1 out of 5 stars

Unexpected charges

Took ages to arrive and took money from my account unexpectedly, without me signing up to any subscriptions - I’ve just now read lots of customers have had the same problem - awful brand find a similar formula with a different brand with better customer care

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Better than oral minoxidil!

Delivery took 11 days and I was pleased with that. I'd been taking a very well known hair brand minoxidil tablet and after three months noticed no difference. I've written this review after been on this product for only three weeks and I've noticed that my hair has just slowed right down on hair shredding and I couldn't be happier. My hair loss started after I was put onto a medication which I then subsequently stopped but hair loss continued for another year. I'm 100% confident that your product has stopped the hair shredding and I'll continue to use. This is a genuine review submitted three weeks after starting this product. UK based.

May 2, 2026
Unprompted review
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Rated 4 out of 5 stars

Bought following ads on Instagram

Bought following ads on Instagram. Received a confirmation email, then several emails updating me on the package being shipped and delivered. Arrived within two weeks. Too early to say if the product actually works.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

I can’t fault this company

I can’t fault this company. Their product works. But do take in mind, about signing up for a subscription accidentally. But you can pause or cancel at any time

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

Great Service

I have ordered the softgels several times and the product is great. Last time I opened a subsription by mistake and I contacted the customer service via email and requested a cancelation and within 24h they answered and processed the cancelation for me. The angent was super friendly and helpful. I‘m happy with the result of the product and also very happy with the fantastic customer service!

April 29, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible product

Terrible product, service, cancelled order 48 hours before shipment and they still shipped another product, refuses to cover return shipping fees due to their issue. Stay far away from this company

April 30, 2026
Unprompted review

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