Lystra made my appointment so seamless, easy and stress free. She was so professional - already prepared with a quote but also offered other options when I came in person to meet with her. She is se... See more
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I recently had an issue with a pair of blinds I brought into the store for repair (to be sent to the warehouse for repair).The assistance Lystra offered was phenomenal! She was the middle person betwe... See more
Company replied
Akif the installer was fabulous! Can’t say enough things about him The something was missing or wrong with the main slider treatment. This was on Sunday. Three full days later and no call about... See more
Company replied
Although I’ve already posted a review, I don’t mind writing further. I want to thank the professionals, design consultant Andee Schoell, and installer Dennis. You showed me the right direction to go i... See more
Company replied
Company details
- #9 of 13 best companies in Window Treatment Store
- #4 of 7 best companies in Blinds Shop
- #7 of 13 best companies in Curtain Store
- #37 of 84 best companies in Decoration and Interior Design Store
- #14 of 30 best companies in Interior Designer
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
411 WESTPORT AVENUE, 06851, NORWALK, CT, United States
- 2038401357
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Lystra was fantastic!
Lystra made my appointment so seamless, easy and stress free. She was so professional - already prepared with a quote but also offered other options when I came in person to meet with her. She is sending samples to my house so I have them before my measurement appointment and made the entire process so easy to follow. I am so pleased with how quickly she was able to set up the appointment and walk me thru the ordering process. She is a wonderful employee!! Thank you again for your help, advice and time today.
May use AI-assist with repliesRead more
A very happy customer!
I recently had an issue with a pair of blinds I brought into the store for repair (to be sent to the warehouse for repair).The assistance Lystra offered was phenomenal! She was the middle person between the warehouse and I. The problem was resolved to my satisfaction because of Lystra. She's truly an asset to Blinds To Go, as well as to their customers!

Reply from Blinds To Go - NORWALK
Alex was very easy to work with
Alex was very easy to work with. He provided suggestions and made the process happen quickly and easily.

Reply from Blinds To Go - NORWALK
Amazing service.
I have been in many blinds store,even in Hunter Douglas store and the level of service and price did not meet my expectation. Especially being a first-time homeowner. When I came in to your store. I was greeted with a warmer welcome. The staff was very helpful. Lystra help me understand the different types of blinds I needed for each room of the house. She was very patient understanding. And most of all I didn't feel rushed. Like the other stores.

Reply from Blinds To Go - NORWALK
Great location
Great location, positive atmosphere, extremely knowledgeable staff!! Highly recommend for quality products and service. Lystra is such a positive, helpful part of the team at this location!!

Reply from Blinds To Go - NORWALK
Very knowledgeable and helpful…
Very knowledgeable and helpful assistance from Lystra. Two thumbs up!

Reply from Blinds To Go - NORWALK
Lystra is always helpful and confident…
Lystra is always helpful and confident in what she tells me.I have worked with her many times before

Reply from Blinds To Go - NORWALK
Went in to blinds to go in Norwalk
Went in to blinds to go in Norwalk, Ct. I was very impressed by Lystra Mitchell. She was very knowledgeable and easy to work with. Left happier and satisfied.

Reply from Blinds To Go - NORWALK
Valerie Collins at the Norwalk Blinds…
Valerie Collins at the Norwalk Blinds to Go was extremely helpful in resolving my recent issue. She is a gem!

Reply from Blinds To Go - NORWALK

Reply from Blinds To Go - NORWALK
Great Service!
I wanted to say I recently had excellent service from a store employee at the 411 Westport Ave, Norwalk Ct location. Valerie Collins was extremely helpful in guiding my wife and I through several options for blinds. She treated us as if we were family.

Reply from Blinds To Go - NORWALK
Great Customer Experience
I had a tremendous experience in working with Valerie Collins at store # 245 in Norwalk CT.
She was extremely knowledgeable on the product offerings, Upon construction of my office building I will be coming back and purchasing blinds for all my windows.
Regards
Kevin

Reply from Blinds To Go - NORWALK
We have Evangelie who was a pleasure to…
We have Evangelie who was a pleasure to work with. Made sure to clarify everything for us, and did an amazing job walking us through exactly how everything will come out and customized things to fit our needs

Reply from Blinds To Go - NORWALK
Blinds To Go Norwalk, CT
I worked with Alex from Blinds To Go in Norwalk, and the experience was excellent from start to finish. Alex was attentive and extremely knowledgeable about shades. He stayed focused on my concerns and answered all of my questions with confidence and clarity.
I’m especially grateful that the team handled the measuring—it made the process so much easier. Rich took the measurements, Dennis completed the installation, and everything turned out perfectly.
I am extremely happy with the results—my shades look fantastic, and I love that they are motorized!
Thank you Alex, Rich, Dennis, and the Norwalk Blinds To Go team for an amazing experience.

Reply from Blinds To Go - NORWALK
Excellent service
Alex was very good at explaining our options for room darkening shades.

Reply from Blinds To Go - NORWALK
The simplicity of the whole process…
The simplicity of the whole process from in store consultation, to measuring, to installation was great! Huge thank you to the Norwalk, CT store team, keep up the great work!

Reply from Blinds To Go - NORWALK
Our experience with this company has…
Our experience with this company has been excellent. We have had our whole house done with blinds & shutters and they (Tia sales person, schedulers & installers have done a wonderful excellent job from start to finish!

Reply from Blinds To Go - NORWALK
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