Blickers Reviews 12,430

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,003 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the competitive pricing and the quality of the products, often finding them to be a good value compared to other retailers. Many appreciate the wide selection of brands and models available, and the ease of the ordering process. However, some people were dissatisfied with aspects of the product, delivery service, and order fulfillment. Several customers reported issues with delayed deliveries, missing orders, or receiving incorrect items. There were also instances where customers experienced difficulties with refunds and communication regarding order status, leading to frustration and a sense of distrust.

What people talk about most

Product

Consumers have mixed experiences with products. Many reviewers praise the great prices, large selection, and... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report significant issues, including... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report significant issues with delayed or... See more

Price

Reviewers highlight positive aspects of price, often praising the great prices, affordable rates, and... See more

Quality

Users describe positive interactions with quality. Many customers praise the excellent quality of products,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A wireless range of models at great prices. Looking forward to receive my glasses at home.

Rated 4 out of 5 stars

It was an easy purchase process, and the price was the lowest at the time compared with other webstores. Delivery was a bit long, but the overall experience was pleasant.

Rated 3 out of 5 stars

Easy to order. Got introductory offer of 4% off bringing total to £116.16. Free shipping Adequate pictures of items. Should be here with 1 week and easy return . Confirmation email came throu... See more

Company replied


Company details

  1. Sunglasses Store
  2. Glasses Store
  3. Optician

Written by the company

At Blickers, eyewear is our heritage. With over 160 years of family optical expertise, we bring you Europe’s largest selection of authentic designer glasses and sunglasses. Every frame is 100% original, with secure payment and a certificate of authenticity for total peace of mind. Thanks to our own optical lab and thousands of styles in stock, you’ll enjoy fast delivery, precise lenses, and quality you can truly trust. ✨ Blickers: everything you wish for your eyes. Wish granted.


Contact info

3.6

Average

TrustScore 3.5 out of 5

12K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I am extremely disappointed with my…

I am extremely disappointed with my experience. I placed an order with Blickers, but I have not received my item, despite the tracking stating it has been delivered. The delivery address provided was correct, and I have checked thoroughly with both my household and surrounding area — the parcel has not been received.
This is unacceptable. I have paid in full for an item that I do not have, and I have made reasonable efforts to resolve this with the delivery company without any success.
I expect this matter to be taken seriously and investigated immediately. As I have not received the goods, I am entitled to a full refund. Please arrange this without further delay or advise on the next steps within a reasonable timeframe.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

0 stars

0 stars. I have been scammed. This company have scammed me, I bought glasses and they have never arrived. The company has stolen my money and refuse to help. I have been scammed.

February 2, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered my glasses (with extra…

I ordered my glasses (with extra lenses) on 18 March. The delivery window was long, but they eventually arrived on 29 April.
When I unboxed them, I noticed a scratch on the case, which I could have overlooked. However, after trying the glasses on and putting them back in the case, I went to wear them properly a few days later and the right-hand lens keeps popping out. The left side is fine.
I tried to start a return, but the return window had apparently expired on 1 May—only two days after delivery. I don’t understand how this passed quality control, especially given how expensive the glasses were. Now I’m likely going to have to pay out of pocket to get the lens fitted correctly.
Very disappointed with the product quality and the aftercare/returns process.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

I Keep Coming Back for a Reason

I have bought glasses from Blickers several times now and they have been consistently excellent. The whole experience feels easy and reliable, from browsing to delivery.

Their customer service really stands out. They are responsive, helpful and genuinely interested in solving any issue quickly, which is something you do not always get nowadays. It makes a big difference when you feel looked after rather than just processed.

The quality of the glasses is very good for the price point, and everything arrives well packaged and on time. I also appreciate how straightforward their website is, no confusion, no unnecessary steps.

Overall, a very positive experience every time. I keep going back to them, which says it all.

May 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Awful, think 1000 times before buying.

It's so bad that doesn't egzist the lower rate for this company.
Awful customer service. Rubbish.
I have spent around £260 and I had to return the products, and it has been nearly a month since I do not have received a refund.
Not to mention that i have paid extra for the safety and next day delivery.
It's been ages, and still no replies, even I keep sending them emails.
There is no customer service number, so very dodgy, I have to say.

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

reply from Blickers

With regard to the reply I got from Blickers on here, I have sent numerous emails with all the information required to investigate my return, Including my order Number, return ref number and return tracking number and i'm still not getting anywhere. So they have got sufficient information.

May 3, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor after sales service

Glasses received ok. Fault developed with an arm spring failing. Bickers asks for pictures of the failure which obviously is not possible. Now just not interested and ignore any requests for assistance under warranty. Will now look to Oakley to assist as their supplier is only interested in selling

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Have used Blickers for a number of…

Have used Blickers for a number of years and have purchased some exceptionally wonderful bargains especially with Prada and Ray-Ban.
Looking forward to receiving my recent purchases and will update review when they are received. Thank you so much!🌞

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

I had to cancel my order due to an…

I had to cancel my order due to an issue with my order , they didn’t refund me the whole amount only 170 out of 312 and shipping takes forever and they don’t even answer emails. please don’t buy from them, they are scammers.

April 15, 2026
Unprompted review
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Reply from Blickers

Hello,

We’re sorry to read your review.

Please note that if your order included prescription or personalized lenses, their cost is not refundable once production has started. This is clearly stated in our terms and conditions.

We would also like to highlight that estimated delivery times are clearly indicated on each product page before purchase. While many of our products are in stock and ready for quick dispatch, some models may require additional time depending on availability and demand.

If you contact us with your order details, we’ll be happy to review your case and provide you with further clarification.

Best regards,

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