Product looks nothing like website pictures
Bought boston ferns "supposed to be" .
Picture showed lush full basket like product, but it is one plastic stick with leave on it.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Diverse selection of goods, guaranteed quality, ensuring a worry-free shopping experience.
United States
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought boston ferns "supposed to be" .
Picture showed lush full basket like product, but it is one plastic stick with leave on it.
MISLEADING!
Text & pictures of a beautiful HAND CARVED wooden wall plaque, but they sent an ugly plastic CHEAP CAST with uneven thickness and SMALLER than the original shown.
ISSUES ARE textually DENIED AND DISMISSED but still, after some mails to and fro, a REFUND (partial instead of promised full) was made.

Reply from Blauzone
I bought the mini ornament book Advent calendar. The web showed some cute "hardcover" books, but what I got were cheap pamphlets. Seems pretty dishonest. Definitely not worth what I paid. They said, "This is the product we sell" when I wrote to them for a refund.

Reply from Blauzone
I purchased a mini book ornament advent calendar. The product was not at all like what was advertised. On the site, it was mini books with hard covers and a typical book binding. Instead, what was sent was cheap paper that was stapled together and hole-punched for a string. I was very disappointed and reached out to start a return. Instead of a return, they asked for photos. I sent photos to customer service and they said their product was “flawless” and would not help me. Total scam.

Reply from Blauzone
The White Lightweight Jeans I ordered are Perfect for All Weather, they have a Wonderful Fit and are very becoming! I seen them on the Internet and they were what I was looking for! I can’t wait to wear them and also noticed the Company has Many Home Items! Great One Stop Shopping!White Jeans ,Perfect
I love my leopard print dress from Blauzone. I kept seeing this cute dress on the internet and finally decided to check it out. Well it is adorable and I get tons of compliments. I contacted customer service to ask more questions about sizing and the response was quickly answered. I also found out that they sell beautiful items for the home. What a lucky find! You won't be disappointed.
Rated 5 out of 5 stars
Great customer service !
Product Was not quite what i expected. I contacted customer service and they replied fairly quickly . They apologized for the inconvenience and offered to cover shipping cost for return snd a full refund.
Thank you Blauzone !
My order was delayed. I wrote and they followed up quickly. It is May 1st. No notice of either shipping or refund my order. Beware !!
Product was never delivered and the I was given a full refund.
The advertised offer for the car track set seemed a little confusing, but after querying it, the really great communication offered me a free set.
Excellent customer service.
Please do not be fooled into purchasing pearls from this company. They are NOT AKOYA pearls from Japan. They are plastic cover counterfeit. They are not worth anything. They are literally stealing your money if you buy them. Buyer beware!
I love this planner. The quality of paper and color/ printing is great.

Reply from Blauzone
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.