Blacks Business Brokers Reviews 

232
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for being exceptionally proactive, helpful, and professional throughout every single stage of the buying and selling journey. Reviewers frequently mention that ongoing communication is remarkably prompt, clear, and highly attentive, making complex property and business transactions feel exceptionally smooth and entirely stress-free. Some reviewers were not happy with communication gaps, explicitly mentioning that replies were completely missing, messages were frequently ignored, or that the team ultimately failed to successfully sell their business, leaving disappointed clients feeling entirely unsupported during critical commercial moments.

What people talk about most

Staff

People report positive experiences with staff, frequently praising their professionalism, dedication, and... See more

Service

Clients share positive opinions on service, highlighting the professional, proactive, and efficient... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising agents for their... See more

Response time

Customers experienced high satisfaction regarding response time, consistently praising the team for extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to applaud Amy Page, who dealt with the sale of our business. From start to finish, she was efficient, showed compassion, and was so communicative between both parties. Amy worked ha... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joanne Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with... See more

Company replied

Rated 5 out of 5 stars

Really happy working with Black's, everything went much better & easier than I had anticipated. Amy ensured a fast, smooth sale & we completed within a few weeks! I would highly recommend.

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with Grace from Blacks Business Brokers. From the very start, she was professional, approachable, and incredibly efficient. Her communication was prompt and clear... See more

Company replied


Company details

  1. Real Estate Agents

Written by the company

At Blacks Business Brokers we understand there is no substitute for knowledge and experience. Our dedicated and professional team has over 60 years combined expertise in the Business brokering Sector and therefore we know the important factors in achieving results. Blacks Business Brokers aims to provide a comfortable one-to-one experience with a unique way of launching businesses on to the market. Forward thinking alongside an innovative attitude are designed to offer a professional, efficient service on a more approachable level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

232 reviews

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1-star

No recent history of asking for reviews

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4.4

All reviews

(232)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

This agency actively pressures and retaliates against clients who leave honest feedback.

Update: The Pre-Legal Team is now harassing further for £12,000 + VAT + interest + admin fees after learning about my honest feedback. This agency actively pressures and retaliates against clients who speak out.

Do not waste your money on Blacks Business Brokers. Speaking from first-hand experience, they promised they could sell my business and collected an upfront fee, but delivered no results. when I attempted to terminate the contract, they resorted to relentless harassment via calls and emails, effectively extorting me for even more fees to break free. Save yourself the headache and avoid working with them. Completely careless, untrustworthy and unprofessional.

October 7, 2026
Unprompted review
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Reply from Blacks Business Brokers

Javed, we take your concerns seriously, although we disagree with your account of the service provided and our conduct.

We remain available to discuss your concerns privately and constructively, while respecting the privacy of our correspondence.

The Blacks Business Brokers Team

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Rated 5 out of 5 stars

Sale of Grade II listed building

The professional and attentive approach to the sale of a grade II listed property by Blacks Business Brokers ensured that all parties were informed and guided to completion in a timely manner. We were grateful for the expertise and responsive communication of Joanne Booth in particular. Highly recommended.

September 18, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Pierre,

A successful completion is always a team effort, and we’re delighted the process felt well managed and supported throughout. Joanne will be especially pleased to know her expertise and responsive communication made such a positive difference.

Thank you for the recommendation and for placing your trust in Blacks Business Brokers.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Joanne was proactive from first taking…

Joanne was proactive from first taking over our account, regularly pressurising the solicitors and checking that all queries had been satisfied.
her email messages were well written and thorough.

September 18, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Paul,

Joanne will really appreciate this feedback. Staying on top of each stage and making sure nothing gets overlooked is a big part of keeping a sale progressing, so we’re glad her thorough approach stood out.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent service from Joanne

Joanne was fantastic throughout the whole process. Although she was acting on behalf of the seller rather than myself, she regularly checked in with me, often every day or every other day, kept me updated and was always chasing things up to help keep the transaction moving.

She was extremely professional, responsive and proactive from start to finish, and was always a pleasure to deal with.

Based on my experience with Joanne throughout this purchase, I would have no hesitation using Blacks Business Brokers myself for a future acquisition or sale.

Thanks again Joanne for all your help and for seeing the transaction through to completion.

September 18, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Muhummed,

It’s fantastic to hear how much Joanne’s regular communication and proactive approach helped keep everything moving throughout your purchase. Her commitment to keeping everyone informed clearly made a real difference from start to completion.

Thank you for such a strong recommendation. We’ll make sure Joanne sees your kind words, and we’d be delighted to work with you again in the future.

The Blacks Business Brokers Team

Rated 4 out of 5 stars

Worked hard to get me the sale

Worked hard to get me the sale. Joanne was exceptional all the way through with communication

September 16, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Jonathan,

Getting the sale across the line is what matters, and we’re pleased the team’s hard work delivered that result for you. Joanne will be especially grateful for the recognition of her communication throughout.

The Blacks Business Brokers Team

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Rated 5 out of 5 stars

I have had a wonderful experience with…

I have had a wonderful experience with Joanne Booth from Blacks Business Brokers. Often I find myself chasing brokers for updates, however it has been refreshing dealing with Joanne who always follows up and it is evident a great service is being provided to their client. I would not hesitate to recommend anyone using Black Business Brokers to deal with Joanne. Highly recommended.

September 4, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi,

Joanne takes great pride in keeping communication moving and making sure everyone stays informed, so this will be particularly rewarding for her to read. We’re delighted her proactive approach has made such a difference to your experience.

Thank you for the strong recommendation.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Blacks were professional and persistent…

Blacks were professional and persistent and provided many opportunities eventually finding my buyer after lots of hard work - Joanne was excellent

August 1, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Rebekah,

Persistence certainly paid off, and we’re delighted the team’s hard work ultimately resulted in finding the right buyer for your business. Joanne will be especially pleased to see her efforts recognised.

Thank you for sharing your experience.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I had a excellent service very…patient, and helpful.

I had a excellent service very pleasant,patient and very helpful.
Whoever ı spoke straight away find the solution to problems.
Excellent service very care.
Thanks again for everything
Extra Thank you for Joanne Boot.

July 8, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Hakan,

We’re pleased the team has consistently been able to provide the help and solutions you needed. Your special mention of Joanne is greatly appreciated, and we’ll make sure your thanks are passed on to her.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I am really happy with the service…

I am really happy with the service because the agent responded very quickly and arranged a phone meeting with seller,also a reliable direction for further step.

July 12, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Anam,

It’s good to know your enquiry progressed quickly, from receiving a prompt response through to arranging a conversation with the seller. We’re pleased the guidance provided also gave you a clear direction for the next steps.

The Blacks Business Brokers Team

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Rated 4 out of 5 stars

Joanne at Black Business Brokers has…

Joanne at Black Business Brokers has been outstanding throughout my search for a business to acquire. She is highly responsive, professional, and always provides the information I need promptly. Her excellent communication and efficiency have made the process much smoother and more enjoyable. I truly appreciate her support and would be delighted to continue working with her and the team throughout my business acquisition journey. I highly recommend Black Business Brokers to anyone looking to buy or sell a business.

June 29, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Thabo,

Joanne will be delighted to receive such positive feedback. It’s particularly good to know her responsiveness and clear communication have made your search for the right business a smoother experience.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I have used Black Brokers and have…

I have used Black Brokers and have found them from start to finish very helpful. I have dealt with Hayden Williams who has supported me through the process. Great Service. Thank you

June 24, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi,

We’re pleased Hayden has been a reliable source of support throughout the process and helped make your experience with us such a positive one.

Your comments are greatly appreciated, and we’ll be sure to share them with Hayden.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I honestly can’t thank Blacks Business…

I honestly can’t thank Blacks Business Brokers enough. They successfully sold my first business for me three years ago, and after that experience, I had no hesitation in using them again when I decided to put my second business on the market just three months ago.

Once again, they have delivered beyond expectations. The service has been impeccable from start to finish — professional, proactive, and always keeping me informed throughout the process.

Their knowledge, dedication, and ability to manage the sale so efficiently has made the whole experience far less stressful than I expected. It’s rare to find a company that delivers such consistency and high standards time and time again.

I’m incredibly grateful for all their hard work and support and would highly recommend Blacks Business Brokers to anyone looking to sell their business.

April 30, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Lilli,

Returning to us for the sale of your second business is a fantastic endorsement in itself. We’re delighted that, three years on, the team has once again delivered the consistency, communication and professional service you experienced the first time around.

Thank you for continuing to place your trust in Blacks Business Brokers and for such a generous recommendation.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

I cannot recommend Black Business…

I cannot recommend Black Business Brokers highly enough. From start to finish, they managed the sale process professionally, efficiently, and with complete transparency.

The whole process was handled seamlessly and exceeded my expectations at every stage. Their knowledge of the market, communication, and attention to detail gave me confidence throughout what could have been a very stressful process.

They guided me every step of the way, dealt with everything proactively, and made the entire sale feel straightforward and well managed. Their professionalism and commitment to achieving the best outcome were evident from day one.

I can’t thank the team enough for their hard work and support and would highly recommend them to anyone considering selling their business.

April 30, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Simon,

It’s incredibly rewarding to hear that the sale exceeded your expectations and that you felt confident and well supported throughout. Your comments about the team’s communication, market knowledge and proactive approach are greatly appreciated.

Thank you for such a strong recommendation and for trusting us with your business sale.

The Blacks Business Brokers Team

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Rated 1 out of 5 stars

DO NOT RECOMMEND - BE WARNED

I would not recommend this company; they failed to sell my business. The interested parties had no cash, and it was evident they had no experience running a business.

The Blacks represtentive was constantly asking me to reduce the price, although the price was 3x annual net profit.

Then, once they could not sell it, they sent me a bill for £15,000, with a shady accounts department that puts the phone down on you when questioning. They then sent an invoice and then to a debt collection agency.

PLEASE note that YOU are personally liable for their fees, NOT the business, so be conscious of that.

January 28, 2026
Unprompted review
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Reply from Blacks Business Brokers

Thank you for your feedback. We are sorry that you are disappointed, but we do not accept several of the points raised.

No broker can guarantee a sale, and any transaction is dependent on buyer interest, funding, due diligence and commercial agreement between the parties. It is also normal for market feedback to be discussed with a client where pricing may be affecting the level or quality of interest received.

Our fees and payment obligations are clearly set out in the signed agreement before any work is undertaken. The invoice was not issued because the business “could not be sold”; it was issued in accordance with the agreed terms following withdrawal/termination of the instruction.

Where an account remains unpaid despite correspondence, we may escalate the matter through our standard recovery process. We do not accept the description of our accounts team as “shady”.

For confidentiality reasons, we cannot discuss private accounts or recovery details on Trustpilot. We remain willing to review any specific concerns directly if you contact us through the usual channels.

The Blacks Business Brokers Team

Rated 1 out of 5 stars

SCAMMERS!!!

I would give 0 star if I could. Don’t trust these people. They are just scammers. I gave them my business to sell it . I paid £1800 upfront , They didn’t even arrange one viewing in 6 months. Just a rip off.
I had another broker with £0 upfront he was arranging 2-3 viewing a week
The funny thing they called me asking for 5% after sale which I didn’t sell my business with them.😂😂😂
This is my honest review. AVOID WITH ALL COST.
RUBBISH SCAMMERS!!!!

September 24, 2025
Unprompted review
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Reply from Blacks Business Brokers

Hi Haitham,

We are sorry to read that you are unhappy with your experience.

However, your review does not accurately reflect the full circumstances. We advised on several occasions that a valid non-domestic EPC was required in order for the business to be marketed in compliance with the legal requirements relating to commercial property, and that this needed to be put in place within the required timeframe rather than after a sale had been agreed.

We also believe that prospective buyers should be given clear information at the outset so that any interest is genuine and properly informed, rather than based on incomplete details that may not lead to a transaction once the full information is known.

While we appreciate your frustration, we do not accept that characterisation of our business or service. We remain willing to discuss the matter directly and professionally should you wish to do so.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Hayden Williams was my sales negotiator…

Hayden Williams was the sales negotiator for my hospitality business he’s super proactive, helpful and professional. 5 star service

March 19, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Eleanor,

It’s great to hear how proactive and supportive Hayden was while handling your sale. Having someone organised and on the front foot can make a real difference, so it’s good to see that reflected in your experience.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Good Costumer Service

Good Costumer Service

February 23, 2026
Unprompted review
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Reply from Blacks Business Brokers

Hi Gento,

We’re glad the service hit the mark. Thanks for the 5 stars and for taking a moment to share your feedback.

The Blacks Business Brokers Team

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Rated 5 out of 5 stars

Hsrvey gave me all details requested…

Hsrvey gave me all details requested amd sorted my viewing in just a minute.

February 3, 2026
Unprompted review
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Reply from Blacks Business Brokers

Thank you for the 5 star rating. It’s great to hear that Harvey was able to provide all the details you needed and arrange your viewing so quickly. He’s really pleased to know his support was helpful.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Amy Page, Customer Service Executive

Amy Page managed the account professionally and patiently. Many thanks!

November 11, 2025
Unprompted review
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Reply from Blacks Business Brokers

Hi Rob,

Thank you for the 5 star review. It’s great to hear that Amy managed your account so professionally and patiently. She’s really pleased to know her support was appreciated.

The Blacks Business Brokers Team

Rated 5 out of 5 stars

Hayden Williams has been very helpful

Hayden Williams has been very helpful, I am looking at purchasing a busines through them, very helpful.

December 16, 2025
Unprompted review
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Reply from Blacks Business Brokers

Hi Khan,

Thank you for the 5 star review. It’s great to hear that Hayden has been helpful while you explore your purchase. He’s pleased to know his support has made the process easier for you.

The Blacks Business Brokers Team

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