Best Mobile Phone Australia Reviews 

317
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent range of mobile phones and competitive pricing, often highlighting the ability to find unique devices. Many people commend the fast and efficient delivery service, with orders frequently arriving sooner than expected. The purchasing process is generally smooth, supported by responsive communication. However, some customers noted dissatisfaction with customer service, describing it as rude or non-existent after sales, especially regarding lengthy repair processes. A few people also reported receiving substandard or faulty products, experiencing issues like hardware failures. Some were surprised by devices being imports or arriving with non-local chargers.

What people talk about most

Product

Consumers find product to be positive, with many expressing satisfaction with their purchases, such as the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Price

Customers consistently express satisfaction with the pricing, often highlighting that the prices are the best... See more

Customer service

People report ambiguous experiences with customer service, with some finding it great, easy to contact, and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the speed of delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best mobile shop to purchase mobile phones. when I called the number on their website he answered, and as promised, the phone was shipped via express and it arrived on time as well. I will be buying f... See more

Rated 5 out of 5 stars

Lightning 🌩 fast postage hong kong to Brisbane in 3 days, easy payment excellent website, very happy, thats why the 5 star review

Rated 5 out of 5 stars

Super fast communication. I have bought the oppo n6 before the official Australian launch and for approx $500 cheaper than retail.. Thank you so much super happy with the transaction and the phone

Rated 5 out of 5 stars

Excellent service, very helpful and they were changing stores so he came and met me so I could get my new phone. They went above and beyond with their service. Plus the prices are awesome. And the... See more


Company details

  1. Cell Phone Store

Written by the company

Best Mobile Phone Australia is a pioneering online platform offering a huge collection of unlocked mobile phones from top brands. We have set a benchmark in the industry for selling reliable Xiaomi Australia phones at realizable price and quality. The dual sim phones we sell come with all the specifications you desire at a cheap rate. We have a unique reputation as the provider of Sony phones Australia. We have lakhs of satisfied customers across the country due to our hard work and dedication to bring the best for them. We are one of the recognized platform selling OnePlus Australia mobiles. Every mobile phone lover thinks of our name when they think of buying Samsung mobile phones. Our customer service team is ready to help you pick the right mobile phone as per your requirements. Are you in search of best Android phone? Welcome to our store, we can introduce you to top brands with highly useful specifications.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

317 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(317)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Good experience

Great experience with great communication. I ordered an Xiaomi 14 Ultra with camera kit, it was easy to communicate with the team and once purchased the delivery was quick. Also great carrier company, keeping me informed of progress through online tracking. Would highly recommend

July 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great Service & Delivery

I called mobile phone number listed on website late Tues 25/6/2024 and spoke about recommendations for new mobile phone (my first new phone for 6 years) - I ordered OnePlus 12R and it was delivered by DHL early Friday morning 28/6/2024 - extremely happy with service and the new phone

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Company for your new phone

Got my phone delivered within 2 days of ordering it and the staff was amazing and responded to my emails quickly. My new phone is Sony Xperia 1 VI 5G and i have had no issues with it and i am on the Telstra Network via Boost. No WIFI calling that's the only thing but it doesn't affect me.

June 26, 2024
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Rated 4 out of 5 stars

Easy to order and quick delivery.

Generally good - although a single order, different parts arrived in different packages on different days which was unclear when ordered. The socket was for a UK power outlet, but the adaptor provided did not allow for UK sockets!

June 11, 2024
Rated 5 out of 5 stars

Genuine guys

Genuine guys. I ordered Soni Xperia 1 vi and was delivered on time. Happy with the service and phone.

June 11, 2024
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Rated 5 out of 5 stars

Sony Xperia 1 VI phone

I had some questions before I decided to buy the phone. All my questions were answered. Prompt delivery after my purchse.
Excellent packaging with no damge to my parcel.

June 11, 2024
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Rated 5 out of 5 stars

Efficient

Efficient. Easy to deal with. Prompt reply to emails. Very competitive prices. Thank you.

April 12, 2024
Rated 5 out of 5 stars

Great customer service

Had a query about payment processing and they answered phone straight away and got back to me with an answer in a very timely manner. Purchase arrived in 4 days. Excellent pricing. Highly recommend.

April 10, 2024

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