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BERG Reviews 3,751

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Bought a childs' wheelbarrow and really pleased with it - great ergonomics and build quality. Odering and delivery very smooth. I only wish that this product came up sooner in search (Google and Amazo... See more

Rated 4 out of 5 stars

Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as... See more

Rated 5 out of 5 stars

We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transactio... See more

Rated 5 out of 5 stars

Good quality product, easy to assemble, delivered quickly. My 2 year old was super happy receiving his first bike! :)

Company details

  1. Toy Manufacturer
  2. Children's Toys Store
  3. Outdoor Sports Store
  4. Playground Equipment Supplier
  5. Toy and Game Manufacturer
  6. Toy Store

Written by the company

We are BERG. We make it possible for you to jump, ride and fly through the open air with our assortment of outdoor toys and gear. Life is meant to enjoy the outdoors. Be active in the open air, relax through effort and have fun on your own or together with friends or family. Our products are developed with high quality standards to ensure a long-lasting life for every product. It is important to be able to grow, play and have fun as carefree as possible. This is why safety is also at our core. Are you ready to explore the outdoors and make it yours? Welcome to the world of BERG. It is now yours!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Bought a childs' wheelbarrow and really…

Bought a childs' wheelbarrow and really pleased with it - great ergonomics and build quality. Odering and delivery very smooth. I only wish that this product came up sooner in search (Google and Amazon) - I browsed through many inferior products before finding this one.

April 28, 2026
Rated 1 out of 5 stars

Sorry, kid. No bike for your birthday.

Delivery time stated as 2-4 working days.
Ordered a balance bike for a child’s second birthday. Didn’t arrive in 2-4 days, didn’t arrive for the birthday, still hasn’t arrived 2 weeks later. I emailed them a week ago and they were ‘looking into it’, I haven’t had an update since then.

Had to buy another bike so she didn’t wake up without one on her birthday morning.

April 23, 2026
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Reply from BERG

Hello James,

Thank you for your review and for bringing this to our attention.

I can see that one of our colleagues is currently in contact with the courier to investigate what went wrong with your delivery. Unfortunately, it seems there has been an issue on the courier’s side.

We sincerely apologize for this experience and the inconvenience caused, especially as the order was intended for such a special occasion.

Best regards,
Magdalena- BERG Service Team

Rated 5 out of 5 stars

A smooth transaction

We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transaction, would definitely recommend buying from Berg.

April 10, 2026
Rated 1 out of 5 stars

Would t use this company

Ordered a balance bike for my grandsons birthday. Said 3-5 days delivery and am still waiting 11 days later and told to be patient. Now told DPD has lost it, asked to cancel the order as I can get one from a more reliable source and they deliberately sent another out without my wishes, no apology, and no discount for the inconvenience caused Will get my bank to do a charge back to get a refund
In regards to your comment below you DID NOT resolve anything , your customer service is zero and the bike is now stuck somewhere and you and DPD can sort it out yourselves 👎🏻

April 6, 2026
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Reply from BERG

Dear Karen,

Thank you for your feedback.

We see that you have already been in contact with one of our colleagues, and that the matter has been resolved.

A possible solution was also presented, and the situation has been carefully explained in detail.

We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fab bike !

Great product, very sturdy and exceptional quality. Good communication from the company and easy, quick delivery.

April 4, 2026
Rated 4 out of 5 stars

Just bought a Berg Buddy go kart

Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as advertised. It was impossible to get information from DPD re progress.

March 28, 2026

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