Bought a childs' wheelbarrow and really pleased with it - great ergonomics and build quality. Odering and delivery very smooth. I only wish that this product came up sooner in search (Google and Amazo... See more

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Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as... See more
We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transactio... See more
Good quality product, easy to assemble, delivered quickly. My 2 year old was super happy receiving his first bike! :)
Company details
- Toy Manufacturer
- Children's Toys Store
- Outdoor Sports Store
- Playground Equipment Supplier
- Toy and Game Manufacturer
- Toy Store
Written by the company
We are BERG. We make it possible for you to jump, ride and fly through the open air with our assortment of outdoor toys and gear. Life is meant to enjoy the outdoors. Be active in the open air, relax through effort and have fun on your own or together with friends or family. Our products are developed with high quality standards to ensure a long-lasting life for every product. It is important to be able to grow, play and have fun as carefree as possible. This is why safety is also at our core. Are you ready to explore the outdoors and make it yours? Welcome to the world of BERG. It is now yours!
Contact info
Stevinlaan 2, 6716WB, Ede, Netherlands
- 085-4003355
- cs@berg.com
- berg.com
Replied to 98% of negative reviews
Typically replies within 48 hours
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Bought a childs' wheelbarrow and really…
Bought a childs' wheelbarrow and really pleased with it - great ergonomics and build quality. Odering and delivery very smooth. I only wish that this product came up sooner in search (Google and Amazon) - I browsed through many inferior products before finding this one.
Only half of my order arrived via Seur…
Only half of my order arrived via Seur and the other half got dropped in Gerona an hour away. Now I have to drive two hours to pick it up?!?!? That is very bad o line service.
Easy purchase great product
Easy purchase great product, great quality, great price, and my 2 year old loves it!
Moov 10 junior bike
Good quality product, easy to assemble, delivered quickly. My 2 year old was super happy receiving his first bike! :)
Sorry, kid. No bike for your birthday.
Delivery time stated as 2-4 working days.
Ordered a balance bike for a child’s second birthday. Didn’t arrive in 2-4 days, didn’t arrive for the birthday, still hasn’t arrived 2 weeks later. I emailed them a week ago and they were ‘looking into it’, I haven’t had an update since then.
Had to buy another bike so she didn’t wake up without one on her birthday morning.

Reply from BERG
Great customer service received about…
Great customer service received about spare parts for my Berg trampoline. Happy with my experience.
Excellent service with an unbelievable…
Excellent service with an unbelievable build quality re the kart we purchased! Very impressed again with Berg! Thank you! 🙏
A great gift for my great nephew
This was a gift for my great nephew (and Godson). It was easy to order, arrived on time and he has been racing around on it and having great fun. Perfect! Recommended.
Super quality!
Quick delivery, easy to put together, and very good quality! My friend's kid already loves it!
A smooth transaction
We bought a scooter for our 2 year old grandson. A quality product, dispatched quickly and well packaged. Good communication when I contacted Berg to ask about delivery timescale. A smooth transaction, would definitely recommend buying from Berg.
Would t use this company
Ordered a balance bike for my grandsons birthday. Said 3-5 days delivery and am still waiting 11 days later and told to be patient. Now told DPD has lost it, asked to cancel the order as I can get one from a more reliable source and they deliberately sent another out without my wishes, no apology, and no discount for the inconvenience caused Will get my bank to do a charge back to get a refund
In regards to your comment below you DID NOT resolve anything , your customer service is zero and the bike is now stuck somewhere and you and DPD can sort it out yourselves 👎🏻

Reply from BERG
Great customer service and products top…
Great customer service and products top quality. Highly recommend.
Berg balance bike…
Bought my grandson a Berg balance bike great quality product and delivery was on time.
Fab bike !
Great product, very sturdy and exceptional quality. Good communication from the company and easy, quick delivery.
Just bought a Berg Buddy go kart
Just bought a Berg Buddy go kart. Excellent quality product that we are very happy with. Only down side was the delivery company DPD. Tracker failed miserably and delivery time was 12 days not 3-5 as advertised. It was impossible to get information from DPD re progress.
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