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beehiiv Reviews 350

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 169 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform easy to use and intuitive, which helps them grow their newsletters effectively. Many appreciate the website's functionality and design, along with the responsive and helpful staff. However, some people were dissatisfied with aspects of customer service, reporting slow responses or unhelpful interactions. There were also concerns about the subscription model, with some reviewers feeling that feature access wasn't clearly communicated or that certain tools were limited on lower-tier plans.

What people talk about most

User experience

Customers generally had positive experiences with the user experience, finding the platform easy to use,... See more

Website

Consumers generally find the website experience positive, praising its clean, intuitive interface and ease of... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the support... See more

Staff

Reviewers consistently express satisfaction with the staff. Many customers highlight the helpfulness and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription. Many customers praise the platform for its ability to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more

Company replied

Rated 4 out of 5 stars

I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapoli... See more

Company replied

Rated 5 out of 5 stars

Just a first class outfit. They've made everything easier. We're a dev shop and fully versed on AI builds and there is just no way to grow your own and match the product they have created. From d... See more

Company replied

Rated 5 out of 5 stars

With beehiiv, I'm able to easily monetize my newsletter, and turn around and invest those earnings right back into growing my audience through their boost feature. Plus I've never met a faster, more t... See more

Company replied


Company details

  1. Email Service Provider
  2. Internet Marketing Service
  3. Software Company

Written by the company

beehiiv is all the all-in-one publisher suite empowering creators to design, monetize, and grow their newsletters. Our mission is to pave the way for the next million creators, publishers, and companies to own and scale their audiences. Without writing a single line of code, creators can customize their newsletters and websites, track analytics, and manage referral campaigns. We give creators the tools they need and the simplicity they desire so they can focus on creating the best content for their audiences.


Contact info

4.1

Great

TrustScore 4 out of 5

350 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Great overall

Great overall, the monetization is hard to nail down, and you need quite a bit of volume to really get traction from it, but if you have the ability to grow and focus heavily on this project, there is a lot of potential.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Migration Process

Bill did an excellent job guiding me through the steps needed to complete the migration process. Simplified the process. Easy 5 stars

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Scaling freelance businesses as a writer

I use beehiive as a freelance ghostwriter for multiple businesses and the UX/UI is super clean and easy to use for all levels of writers/creators. My other fav features are the MCP and the webinars. This has helped us scale the businesses with so much faster and expand the community while getting deeper insights about what drives them.

September 14, 2025
Unprompted review
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Reply from beehiiv

Hi Chi!

Thanks for taking the time to leave a review! Exciting to hear you're using our new Webinars feature and MCP. We love to see our users grow and own their audience. Thanks for being a part of the community and if you ever need us, please don't hesitate to reach out! -CG

Rated 4 out of 5 stars

Beehiiv felt like a natural progression…

Beehiiv felt like a natural progression from Substack and Medium. I'm only 2 months into my newsletter, and the options just keep rolling out. I'm actually impressed with the amount of things this one platform allows you to do, from the many ways to monetize, selling your services (unfortunately, I needed to go one more plan up to do that) to now creating a podcast, it's really the all-in-one site. If I didn't already have a site, I would have gone with this. My only gripe is it's not as intuitive as you'd hope, and because they keep rolling out new stuff, things get moved around often. But my experience with support has been good. Own your stuff and use beehiiv.

May 4, 2026
Unprompted review
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Reply from beehiiv

Hi Aliya,

Thanks for taking the time to leave a review! Very happy to hear you've enjoyed your time on beehiiv so far-- Even more features coming soon! Can't wait to hear your podcast and if you ever have trouble navigating the app, please don't hesitate to reach out to our Support team; or attend one of our live webinars where you can ask questions to a beehiiv employee. You can register (free) at beehiiv.com/virtual-events.

Thanks for being a part of the hiiv! - CG

Rated 2 out of 5 stars

I feel baited because Beehiiv doesn't…

I feel baited because Beehiiv doesn't clearly mark what features are part of their Pro plan or not. So I just wasted so much time building custom email templates with automations only to find out that I cannot publish them without upgrading to Pro. It would have been nice to know early on that these features are not available BEFORE wasting my time. This turned me off so much that I decided to forego launching my newsletter with Beehiiv altogether. It feels like a money grab and very dishonest. Plus, their email templates and tools are not very intuitive. The customization options are clunky at best, and quite honestly, I've had better customization options with a free MailChimp account.

May 3, 2026
Unprompted review
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Reply from beehiiv

Hi Emalyce,
Thanks for taking the time to leave a review and sorry to hear you've had some trouble with the app. While every new customer does get a free trial where they will have access to features that are not included in the free Launch plan, all of these features are explained on our pricing page: beehiiv.com/pricing. On that page, you can find a chart that shows every feature and what tier it is included in.

Thanks for giving beehiiv a try and if your needs change, we'll be here! - CG

Rated 5 out of 5 stars

Haven't written my first newsletter, and I'm already a big fan!

I've known about Beehiiv for a while and noticed several newsletters I receive use it, but only recently considered it for my business.

I initially thought it was just another newsletter platform, but I was amazed to discover the incredible range of features and tools it offers, waaaaay beyond a simple newsletter!

While all the features and benefits are phenomenal, navigating a new platform always has a learning curve and can be challenging and frustrating. However, what truly sets Beehiiv apart is the amazing live webinars hosted by their awesome Community Manager, Conor.

Being able to attend these regular events, ask questions, and get real-time answers is an "over the top" UX experience. I haven't even written my first newsletter, and I'm already a big fan!

Mahalo,
Rich

April 29, 2026
Unprompted review
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Reply from beehiiv

Aloha Rich!

Thanks for taking the time to leave a review! So excited to hear you're able to use our full suite of tools to grow your business. Even more to come this summer. See you at the next event(s) at beehiiv.com/virtual-events. -CG

Rated 1 out of 5 stars

Glitchy Site, Impossible to Use, Now Unwanted Mailers I Didn't Subscribe to

Site was completely glitchy. I tried to start a newsletter here recently. I have almost 2500 legitimate emails. After organizing them carefully as per this company's instructions and submitting the list, I kept getting error messages ending in "try again later", indicating a problem on their part. Finally gave up in frustration and sent them a message why. I deleted my account. Then I started receiving mailers from them. I did not subscribe to any mailers, I always double-check that I'm not signing up for anything, but they do not respect this. So I was forced to unsubscribe, obviously just proving to them my email address works so they can continue to use it to target me through their company, or pass it on to others. This is obviously the case as I continue to get more mailers from them. I am frustrated and angry that this company first of all was a major waste of time, and now they don't even respect my choice not to deal with them.

Please note for the "date of incident" I just chose a random one, the attempt to start a mailing list was sometime in March and the mailers are ongoing. I am not willing just to put this unwanted garbage in "spam", which continues to pad the numbers of this unethical company's own mailing list. This is common trickery by online companies and I'm sick of being targeted by disreputable sites like this.

March 15, 2026
Unprompted review
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Reply from beehiiv

Hi Sylvia,

Thanks for taking the time to leave a review and provide more information.

Using the email address you provided, I was not able to find any record of you in our user database nor our marketing system. If you happened to use a different email, please do let me know.

Sorry to hear you've had some trouble with the platform, but our team is always here to help. As part of every new user's free trial, they'll get access to our human Support team. In addition, you can register for a free Jumpstart webinar at beehiiv.com/virtual-events. These are live sessions with a beehiiv team member who can help you get all set up.

Thanks for taking the time to give beehiiv a try and I hope you're well. - CG

Rated 1 out of 5 stars

I started using Beehiv just a week ago

I started using Beehiv just a week ago. At first, everything looks amazing. It's easy to use, and I haven't had much trouble using it until today. My account got locked for a possible violation of its terms of use. Possible violation, yet they have deleted my website right away. Customer service is reachable, but their responses follow the plan. So, if you're using just the Launch plan, which is free for a limited time, you'll get the support you need after 12 to 48 hours. Unbelievable. This isn't the company you trust for your business. I've switched to another provider for my newsletter.

April 16, 2026
Unprompted review
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Reply from beehiiv

Hi Noel,

Thanks for reaching out. After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

Regardless of your plan tier, you can always reach out to Support when concerning account blocks by clicking Help in the upper-right corner of your beehiiv dashboard.

For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving beehiiv a try and we wish you well in your content journey. -CG

Rated 5 out of 5 stars

beehiiv is so easy to use

beehiiv is so easy to use! I have started a newsletter from scratch and found that their documentation and tutorials are extremely helpful. They just released a Podcast feature that I am going to explore. Overall, it was super easy to get my website and newsletter up and running.

April 15, 2026
Unprompted review
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Reply from beehiiv

Hi Olivia,

Thanks so much for taking the time to leave a review. Very happy to hear you've been able to get set up easily and that you're loving our new launch, Podcasts! Can't wait to see how you grow and thanks for being a part of the hiiv! -CG

Rated 5 out of 5 stars

beehiiv is the bee's knees

beehiiv is so user friendly! Made it a breeze to get my site and posts up and running.

April 14, 2026
Unprompted review
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Reply from beehiiv

Hi Ashley,

Thanks for taking the time to leave a review. Excited that you're finding the platform intuitive! If you ever want to stop by for a live 'getting started' session, you can register (for free) at beehiiv.com/virtual-events. -CG

Rated 5 out of 5 stars

Great overall platform

Great overall platform! I was looking for a good tool to help me get started my newsletter and given my lack of social presence the community of this app made a tremendous impact on my ramp up!

April 14, 2026
Unprompted review
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Reply from beehiiv

Hi Santiago,

Thanks for taking the time to leave a review! LOVE that you've started a newsletter, even without a social presence. beehiiv lets you own your audience, and I think that's the best move for someone in your position. Can't wait to see how you grow! -CG

Rated 4 out of 5 stars

Beehiiv has everything I need for my…newsletter!

Beehiiv has everything I need for my newsletter that promotes my OK Boomer podcast. Also, the Beehiiv people tell us that within a few months, video podcasts will be supported.

April 12, 2026
Unprompted review
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Reply from beehiiv

Hi Robert,

Thanks for taking the time to leave a review! 'OK Boomer' sounds like a hoot of a podcast, and I'm thrilled to hear you're using that new feature. Looking forward to even more product updates and thanks for being a part of the hiiv. -CG

Rated 5 out of 5 stars

Best newsletter platform out there

Best newsletter platform out there.
More customisation for website builder, newsletter email, better analytics and superior monetisation than any other platform and now podcast hosting too

April 9, 2026
Unprompted review
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Reply from beehiiv

Hi Nick,

Thanks for taking the time to leave a review! Very happy to hear you're enjoying the new analytics and podcasting tools. We've got even more in store later this year. Thanks for being a part of the hiiv! -CG

Rated 1 out of 5 stars

My account was closed.

My account was closed without any prior warning, and I have lost access to all of my subscribers and posts. Additionally, I have lost over $4,000 in revenue due to this lack of access. The customer support refused to tell me why my account was terminated.

February 6, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi there,

Thanks for reaching out. After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving beehiiv a try and we wish you well in your content journey. -CG

Rated 1 out of 5 stars

JUST CAN'T WORK

The registration process is one of the WORST experiences I've ever had. The email address can't be used, and the password cannot be reset (the email never comes through). NOTHING WORKS!

And of course, NO FREE version.
HOW CAN CODIE SANCHEZ SUGGEST THIS PLATFORM?!?!??

March 31, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi there,
Thanks for taking the time to leave a review and sorry to hear that you're having some trouble. I've requested more info via Trustpilot so I can get some account details and reach out properly. Thanks for your patience and speak with you soon! -CG

Rated 5 out of 5 stars

5* Experience

Always improving, and creating the best newsletter platform, web builder, and all the tools you need to be successful.

March 31, 2026
Unprompted review
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Reply from beehiiv

Hi Chris,
Thanks so much for taking the time to leave a review! Very happy to see you growing on beehiiv. If you ever need us, please don't hesitate to reach out in-app and hope you're well! -CG

Rated 5 out of 5 stars

Beehiiv is the best - I've tried them all.

Ongoing support, customer service, and new features that make everyday feel like Christmas.

Having you own Slack for everyone to communicate with other users and Beehiiv folks is top notch.

March 31, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Mike,

Thanks for taking the time to leave a review! Christmas every day is legitimately one of the best compliments we've ever received. Thanks for calling out our Slack community--the hiiv--and for being a part of the platform. Please don't hesitate to reach out if you ever need us! -CG

Rated 5 out of 5 stars

Unbelievably good company to work with

Unbelievably good company to work with. They will drop everything to help you solve your problem at a moment's notice. Their customer success team is elite. Even Tyler (the CEO) responds to us with helpful answers at hours that suggest he either doesn't sleep or is actually 2 people in a trench coat.

March 31, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Jacob,

Thanks for taking the time to leave a review! So happy to hear you're pleased with our Support team and response times; and yes, Tyler himself responds and assists whenever he can. (Cannot confirm or deny the trench coat theory). Thanks for being a part of beehiiv and please don't hesitate to reach out if you ever need us! -CG

Rated 5 out of 5 stars

My experience with this platform has…

My experience with this platform has been very good. The thing I liked about Beehiiv is their support team and ad network. So I was having issues with my site, I created a support ticket, and within two days I got a response from the team, and the response was really helpful; it solved my problem. The second thing is its ad network. If you are someone who loves writing and wanna get paid for their writing work, this is one of the best platforms for you. Their ad network is fantastic.

February 22, 2026
Unprompted review
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Reply from beehiiv

Hi Kush,

Thanks for taking the time to leave a review! We're so proud of support teams and response times. And yes! The Ad Network recently got a glow-up and is one the easiest ways our users can earn; without sacrificing a cut of their revenue. We're the only platform that doesn't take a cut! Thanks for being a part of the hiiv and if you ever need us, please don't hesitate to reach out! -CG

Rated 2 out of 5 stars

Allow small creators to have paid sign ups

Allow small creators more have paid sign ups, the upgrade options are too expensive for people with small followings. Especially if they can't/ haven't made any money from their newsletter yet, how can upgrading and paying lots of money guarantee they'll make their money back?

Substack give this option, why don't you. I'm tempted to go back..

Beehiiv has also been the place where more right wing freaks have signed up to my newsletter, monitoring what I say and messaging me weird things. Everyone insisted this was a substack issue, but through anti racism newsletters also being followed and tracked, they have found me and I've now got a load of 'one nation' weirdos on my subscriber list.

March 30, 2026
Unprompted review
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Reply from beehiiv

Hi Sophia,

Thanks for taking the time to leave a review! While some of our most powerful features are for paid users only, we're proud of our competitive pricing and annual discounts. Additionally, we are the only newsletter platform that does not take a cut of your revenue off the top. Some take as much as 10%! Many of our customers are able to make beehiiv pay for itself. You can use the calculator I linked below to estimate what that could look like for you: https://www.beehiiv.com/pays-for-itself

At beehiiv, we do also have an Acceptable Use Policy and a page where you can report any abuse; like being subscribed to a newsletter you did not consent. You can report that behavior here: https://www.beehiiv.com/report_abuse

If you have any questions or need help, please feel free to email me at conor@beehiiv.com. -CG

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