Bearing Basement Reviews 682

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent delivery service, noting fast shipping times even for international orders, and appreciating the communication regarding order status. People are also very satisfied with the quality and selection of products, often finding rare or hard-to-source items at competitive prices. However, some customers experienced issues with specific carriers, leading to delayed or undelivered shipments. A few others mentioned that while delivery was generally quick, it occasionally took longer than expected, particularly for international orders, which sometimes incurred additional shipping costs not initially apparent.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast shipping, with some... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers highlight the high... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight great and fair prices,... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the ease of... See more

Quality

People report positive experiences with quality. Customers frequently praise the high quality of products,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Let's hear it for Bearing Basement - when the 4311A bearing blew up on my Kverneland rotavator, quotes for a new one from my local dealer and many other internet companies were pretty scary. Luckly, B... See more

Company replied

Rated 5 out of 5 stars

Bearing basement was able to supply bearings that we had been quoted 8 months and 13 month deliveries from our vendors. They were true life savers!! The shipping was fast, we got our machine back up... See more

Rated 5 out of 5 stars

Fast shipping! Ordered Tuesday from Canada, shipped Wednesday, arrived 3 business days later! Which was faster than my supplier up the road who quoted me 2weeks to get them. Bearings seem good quality... See more

Company replied

Rated 5 out of 5 stars

It was very easy to find the parts that I needed and the price was very good; better than I could get from my normal vendors. They were also very good at communication, letting me know that my order w... See more

Company replied


Company details

  1. Bearing Supplier

Written by the company

Bearing Basement is a leading UK based online supplier of bearing and transmission products worldwide. Our parent offline company (ND Bearings) was founded in 2002 and we began trading online through the Bearing Basement domain in 2014. Collectively our staff have decades of experience in the bearing trade and we are also authorised distributors of some of the world’s leading manufacturers, meaning we can offer industry leading service and prices. We supply mainly SKF, Koyo, Timken and and FAG-INA bearings, all world leaders and world renowned for quality. We also offer a wide range of Codex-Europe products at great value offering our customers quality branded products at superb value. Codex products are verified by ISO/IEC17025 international standards. For chains we are also authorised distributors for the Diamond Chain Company, America’s No 1 manufacturer of premium chain, and manufacturer of the finest chain available today. We at Bearing Basement are very proud of our service, and we always aim to supply our customers as quickly, and as efficiently and professionally as possible. If you have any questions about our products or service we have a dedicated sales team whom you can reach by phone or email and whom would be delighted to help. We can also source nearly any bearing etc not listed on our site in any brand, all at market leading prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

682 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Even though it felt like a Chinese rip…

Even though it felt like a Chinese rip off, you did the correct thing and canceled/refunded the order. I am grateful for that. In the future I will use you again.

April 13, 2026
Bearing Basement logo

Reply from Bearing Basement

Hi and thanks for the review. Yes, as we discussed at the time, there was a delay in approval for your purchase from Paypal and I think this is why you did not think your order had been placed correctly and ordered again. This was an issue with Paypal and not something we control. As you mentioned, once you contacted us to say a mistake had been make we immediately cancelled both orders and issued a refund. As you now know we are in fact a U.K company with a very good reputation. I hope you try us in the future! Team B.B

Rated 5 out of 5 stars

Outstanding value added service and price…

I would like to thank Neil for his outstanding value
added service in my sale. I would not hesitate to recommend Bearing Basement because of his help
and guidance in this sale. Price was also great too.

March 5, 2026
Bearing Basement logo

Reply from Bearing Basement

Thanks very much for the great review! And thanks for the order, very much appreciated. Glad we could help.

Rated 1 out of 5 stars

I was desperate to get the bearings…

I was desperate to get the bearings quickly so found them in Australia in the Sydney store which said they had them in stock, I then received tracking information and found they are in the UK.

March 20, 2026
Bearing Basement logo

Reply from Bearing Basement

Hi Ian, thanks for leaving a review. Unfortuntely, I think you may have mixed us up with a different company. We do not have a Sydney store and do not mention having a Sydney or any Australian address anywhere on our website. On our contact us page, we clearly give our U.K address. We also give an approximate delivery time at the checkout when you select the shipping. If you check our other Aussie reviews, nearly all of our Australian customers are very happy with our products and service. Sorry there seems to have been confusion with this and thanks for the order. Team B,B

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