BBQOutlet.co.uk Reviews 441

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing service, I hadn’t quiet put the bbq together correctly so I emailed what I had done wrong, they got back to me within an hour and had the manufacturer response within a couple of hours Could... See more

Rated 5 out of 5 stars

The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... See more

Rated 5 out of 5 stars

BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... See more

Rated 5 out of 5 stars

Fantastic company. Excellent help from Karl. He is so patient and gives true, accurate advice. Follows up on queries until item is received. Best company I have dealt with. BBQ arrived in perfect cond... See more

Company details

  1. Grill Store

Written by the company

The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

441 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

We chose to replace our worn out Outback barbecue with the same make as it had served us well for believe it or not 20 years. We received our Jupiter 6 from BBQOutlet exactly as described, sold at a competitive price and delivered in a timely fashion, with regular updates as to it’s progress.
I would have to highly recommend both the manufacturer and the seller, and would definitely repeat the purchase - hopefully in another 20 years time.

July 27, 2023
Rated 5 out of 5 stars

Great product and good customer service

Ended up with great customer service and my BBQ was delivered in perfect condition with nothing missing. I had a couple of badly worded emails from nowgroupuk after the order, which was alarming at first, but got in touch with the support team via email and they were able to confirm delivery details and arrange with the courier to deliver on a different day for me, very helpful!

July 9, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look