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BañoIdea.com es la Tienda Online de productos para el baño y el hogar como Muebles de Baño, Accesorios, Griferías, Sanitarios, Decoración y Jardín. Envío inmediato. Stock disponible. El mayor catálogo de productos de baño online al mejor precio. Plazos cortos. Envíos asegurados.
Calle de las Utopias 28, 11130, Chiclana de la Frontera, Spain
4.3
186 reviews
Replied to 26% of negative reviews
Typically replies within 1 month
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Didn’t get it delivered… company said it was… always get mail from delivery this time didn’t get any… looks like scam michael stokes answers my mail and send me updates about delivery… they delivered at 1 it wasn’t even 12 here…
Reply from Bañoidea
Hola!
¿Nos podría indicar la ref de su pedido ?
Revisaremos su caso.
It was super easy to buy with them and the product was perfectly delivered, even earlier than expected.
Very fast delivery! Clear follow-up and communications. Product fits perfect. We are a satisfied customer
Item as per description, well packed, fast shipping, excellent. Thank you very much
I tried several times to make a payment and it did not go through. I now have two charges on my credit card to unknown people that look fraudulent.
Very friendly and professional. Will come back very soon!
Connection pictures does not match in reality.
At first was a little hesitant on using them, shouldn't have been excellent service, product arrived early and exactly as described in Banoidea description.
Will definitely use them again.
Reply from Bañoidea
Thank you!
Reply from Bañoidea
Good morning Rachida, many thanks for your review =)
Bought while in Portugal. Company based in Spain. I amended my order the next day on line and the complete order was delivered on time and was exactly as described.
Reply from Bañoidea
Good afternoon, John. Thank you so much for your review! We are delighted to hear that you had a seamless experience with your order online and that everything was delivered on time, exactly as described. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to serve you again in the future, whether in Portugal, Spain, or elsewhere in Europe. Safe travels and happy shopping!
Warm regards,
Great service via whattsap. I had problems mounting a new Roca toilet seat bought in Banoidea. The consultant guided me via Whatssap through the whole process. Delivery of goods was fast and hassle free. Thanks!
Reply from Bañoidea
Hello! Thank you so much for your kind words. We are delighted to hear about your positive experience with our Whatsapp service and the prompt delivery. We always strive to provide top-quality service and we're happy to hear that this was reflected in your experience. If you need any more help in the future, feel free to reach out. Thanks again!
Great after-sales service!
I had a problem with a toilet seat. They gave me instructions on how to disassemble and assemble it. Since it didn't fit, they asked me for photos and videos to find the reason. They investigated and discovered it was the wrong model. They changed it for me without problem.
Un gran servicio postventa!
Tuve un problema con una tapa de WC. Me dieron instrucciones de cómo desmontarla y montarla. Como no encajaba me pidieron fotos y videos para encontrar el motivo. Investigaron y descubrieron que era un modelo incorrecto. Me lo cambiaron sin problema.
Reply from Bañoidea
Muchas gracias por tus comentarios! Estamos encantados de poder ayudarte a encontrar la tapa del wc que necesitas. Un saludo y hasta la próxima
Looked a good company to deal with so I ordered on line express delivery . My order has not arrived and when I speak to them they always say it will be delivered today and it is not. I have waited in at home for the last three days .Asked for a refund today and they told me my order would arrive today - it hasn’t . Don’t think a reliable company to deal with on line or they need to change their delivery company .
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