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Company details

  1. Bathroom Remodeler
  2. Remodeler

Written by the company

BañoIdea.com es la Tienda Online de productos para el baño y el hogar como Muebles de Baño, Accesorios, Griferías, Sanitarios, Decoración y Jardín. Envío inmediato. Stock disponible. El mayor catálogo de productos de baño online al mejor precio. Plazos cortos. Envíos asegurados.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

186 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 26% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Didn’t get it delivered… company said…

Didn’t get it delivered… company said it was… always get mail from delivery this time didn’t get any… looks like scam michael stokes answers my mail and send me updates about delivery… they delivered at 1 it wasn’t even 12 here…

May 5, 2026
Unprompted review
Bañoidea logo

Reply from Bañoidea

Hola!
¿Nos podría indicar la ref de su pedido ?
Revisaremos su caso.

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Rated 5 out of 5 stars

Easy and simple

It was super easy to buy with them and the product was perfectly delivered, even earlier than expected.

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Bought while in Portugal

Bought while in Portugal. Company based in Spain. I amended my order the next day on line and the complete order was delivered on time and was exactly as described.

August 12, 2024
Unprompted review
Bañoidea logo

Reply from Bañoidea

Good afternoon, John. Thank you so much for your review! We are delighted to hear that you had a seamless experience with your order online and that everything was delivered on time, exactly as described. Your satisfaction is our top priority, and we're glad we could meet your expectations. We hope to serve you again in the future, whether in Portugal, Spain, or elsewhere in Europe. Safe travels and happy shopping!

Warm regards,

Rated 5 out of 5 stars

Great service via whattsap

Great service via whattsap. I had problems mounting a new Roca toilet seat bought in Banoidea. The consultant guided me via Whatssap through the whole process. Delivery of goods was fast and hassle free. Thanks!

June 18, 2024
Unprompted review
Bañoidea logo

Reply from Bañoidea

Hello! Thank you so much for your kind words. We are delighted to hear about your positive experience with our Whatsapp service and the prompt delivery. We always strive to provide top-quality service and we're happy to hear that this was reflected in your experience. If you need any more help in the future, feel free to reach out. Thanks again!

Rated 5 out of 5 stars

Great after-sales service!

Great after-sales service!
I had a problem with a toilet seat. They gave me instructions on how to disassemble and assemble it. Since it didn't fit, they asked me for photos and videos to find the reason. They investigated and discovered it was the wrong model. They changed it for me without problem.
Un gran servicio postventa!
Tuve un problema con una tapa de WC. Me dieron instrucciones de cómo desmontarla y montarla. Como no encajaba me pidieron fotos y videos para encontrar el motivo. Investigaron y descubrieron que era un modelo incorrecto. Me lo cambiaron sin problema.

March 18, 2024
Unprompted review
Bañoidea logo

Reply from Bañoidea

Muchas gracias por tus comentarios! Estamos encantados de poder ayudarte a encontrar la tapa del wc que necesitas. Un saludo y hasta la próxima

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Rated 2 out of 5 stars

Disappointed with service

Looked a good company to deal with so I ordered on line express delivery . My order has not arrived and when I speak to them they always say it will be delivered today and it is not. I have waited in at home for the last three days .Asked for a refund today and they told me my order would arrive today - it hasn’t . Don’t think a reliable company to deal with on line or they need to change their delivery company .

October 13, 2022
Unprompted review
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