BAD Workwear Reviews 205

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them durable, comfortable, and well-made. Several people highlighted the comfort and fit of items like boots, hoodies, and pants, with some noting their suitability for demanding work environments. The delivery speed was also a positive point for some, with orders arriving quickly. However, some people were dissatisfied with customer service, describing it as non-existent or unhelpful, particularly when issues with orders or faulty products arose. There were also concerns about product quality, with some items like shoes and shorts falling apart prematurely. Additionally, some customers experienced issues with delivery times being longer than advertised and sizing discrepancies, leading to returns and exchanges.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. Many customers praise the durability,... See more

Quality

Consumers find quality to be ambiguous, with many praising products for being durable, comfortable, and built... See more

Order

Clients share ambiguous opinions on order. Many customers praise the smooth ordering process, fast delivery,... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Customer service

Reviewers mention negative feedback about customer service. Many customers report poor or non-existent... See more

Based on these reviews

Rated 4 out of 5 stars

The company's gear isn't 'bad,' but they need to put a little more effort into customer service. 10 days and my order to the UK is still 'proceeding to carrier' EDIT Changed my rating to 4 stars bec... See more

Rated 3 out of 5 stars

I received these pants today and the material is not “built” for up and down squat workwear. They gather, and I have to keep adjusting myself. When I received them I did all the quality work-out moves... See more

Rated 5 out of 5 stars

Awesome work boots and bamboo socks x3 So comfortable I have been wearing these boots all day since they arrived this morning Ordered boots last mid week and they arrived to my door on Tuesday... See more

Rated 5 out of 5 stars

Was honestly dubious because of some reviews, but saw some work shoes that look just like air force trainers, got a pair, and honestly I love them, worn them for 3,13 hour shifts driving a forklift an... See more

Rated 5 out of 5 stars

Easy to use website, prompt despatch of my purchase and so far at least the most comfortable workbooks I have ever owned, I was a great believer in Steel blue boots, but so far these are outdoing them... See more

Rated 5 out of 5 stars

I made a purchase with this company. I had a small issue and when I contacted them they didn't waste any time to get back to me to resolve my issue. I highly recommend BAD Workwear. I definitely will... See more

Rated 5 out of 5 stars

The service from Bad is outstanding, and their product quality is amazing. The shorts were excellent quality, good sizing, with great features. The only negative was the fabric is quite hot, not ideal... See more

Rated 5 out of 5 stars

The retailer sells the best work wear ever I have never been disappointed with anything I have bought. Their water proof hoodie is awesome and their boots are comfortable and easy to wear as soon as y... See more

Rated 5 out of 5 stars

I had a great experience with BAD Workwear. The quality of the products is outstanding — durable, comfortable, and clearly made with attention to detail. Everything feels built to last, which is e... See more

Rated 5 out of 5 stars

I have had a pair of work boots for over 18 months. Absolutely fantastic. Hardly ang sign of wear. Two pairs of shorts. I find robust and good quality. I ordered a T-shirt that was too small. No... See more

Rated 5 out of 5 stars

I recently bought a pair but unfortunately it was the wrong size. So I got in touch with customer support to see if an exchange was possible. They immediately proceeded with my request. And withi... See more

Rated 5 out of 5 stars

The hoodie I ordered is really good quality and is waterproof ideal for my grandson who works outdoors. No problems with ordering we were kept updated and they arrived on time.

Rated 1 out of 5 stars

I brought a pair of their safety trainers 2 months ago, these have started to fall apart significantly, I only use these to walk around a warehouse but these have fallen apart to the point they are... See more

Rated 1 out of 5 stars

Shoes started to fall apart after about 1.5 months and were completely unwearable by 3 months use. Worn in a retail environment on light duties for 2 of those months, mind you. Absolutely appalling. D... See more

Rated 2 out of 5 stars

Item was perfect until the chest pocket seal/stitching came off creating a hole. When asked I was informed there’s a 3 month warranty on clothing, yet the item broke just outside of that 🤦🏻‍♂️ stati... See more

Rated 1 out of 5 stars

Item arrived - unfortunately it is too large and he doesn’t like the colour. When I try to exchange it for a different colour and size I am stopped from doing this on the website where I can onl... See more

Rated 1 out of 5 stars

Terrible company. Ordered 2 items for my brothers birthday. Waited 2 weeks for delivery, company proceeds to state delivered, refuses to provide proof and now ignoring emails. Do not buy from thes... See more

Rated 5 out of 5 stars

Great service,shorts I ordered where to small returned and received replacement shorts within 4 days. Very impressed, Shorts are a perfect fit,will definitely keep buying Bad Workwear.

Rated 5 out of 5 stars

Received my Bad skinny leg work pants and they are an awesome fit and quality.. I was always an FXD girl but for the price and fit I'm now converted to Bad brand. Defiantly recommend these work pants

Rated 5 out of 5 stars

Really pleased with my hoodies and the quality. Love the fact they are waterproof. The sizing is quite small though. I’m normally a small and I ordered a medium after checking reviews and probably cou... See more

Rated 5 out of 5 stars

The waterproof hoodie I ordered was perfect better than I anticipated. warmest hoodie I have, very comfortable and I love the zipped pockets. will buy again.

Rated 5 out of 5 stars

I purchased the Bad Oxygen ultra-lightweight zip up safety boots in black and they are amazingly comfortable for steel toe cap boots. Only 2 weeks delivery from Australia to Scotland was great also.

Rated 5 out of 5 stars

Excellent communication Friendly customer service when I had a problem they fixed it for me I would highly recommend this place

Rated 5 out of 5 stars

Recently purchased a hoody to be shipped to the UK. It arrived within 7 days, I ordered a large, seems a good fit. Cozy and warm, haven't had it wet yet too yet, which is the whole purpose of the... See more

Rated 5 out of 5 stars

Best fit on the market for my daughter’s build. Delivered in enough time for Christmas. Could be longer lasting. Previous pair ripped,

Rated 5 out of 5 stars

Love my work trousers they are very comfortable and have re ordered some more one small thing could make them even better ,a small rubber strip on the inside around the waist would help to keep shirt... See more

Rated 5 out of 5 stars

Bad Workwear is an Awesome brand I have bought my whole kit from them from boots to tshirt ,hoodie and pants so comfortable they're the bench mark in work apparel! Keep up the good work Bad!! 👍🏼

Rated 5 out of 5 stars

I am yet to buy something I don’t like from these guys. Everything is comfortable and durable and fairly priced. Could not recommend these guys more.

Rated 5 out of 5 stars

I purchased work pants like these from BAD Workwear 2 or 3 years ago & I’ve brought me more because I love them!! They’re comfortable & they last! I love all the pockets because they’re in the right... See more

Rated 5 out of 5 stars

Top notch, got a set and didn’t love the style, so returned to get the stretchy waterproof pants and shorts. Super happy 👌🏼

Rated 5 out of 5 stars

The product ihave purchased from BAD WORKWEAR are excellent! I will never buy another safety boot from anywhere else. They are just perfection and this was my 4th pair.

Rated 5 out of 5 stars

Happy with the boots for the price, they arrived very fast and Melbourne Australia made is why I wanted to support them cheers.

Rated 2 out of 5 stars

They charge you £10 to refund your original payment method when returning. Trousers come up too small on waist Waterproof hoody is to thin for the expense it won’t keep you warm in uk winter so I d... See more

Rated 2 out of 5 stars

I bought some zip side safety boots and took just over a week to arrive. Happy with the quality of the boots but was unfortunately too big and wanted to exchange them for a smaller size. I put in a re... See more

Rated 5 out of 5 stars

Finally found pants that were comfortable, light and lots of pockets, ended up buying a couple of pairs. Love them. postage was fast, exchange was easy.

Rated 1 out of 5 stars

I ordered work boots on the 11th June with a 2-5 day delivery. It was never going to be 2-5 working days because it took them 2 days to even acknowledge the order. It's now the 18th and the es... See more

Rated 1 out of 5 stars

I purchased a pair of Bad Flight Side Zip Safety Boots last September, like any other retailer they pressed me to leave a trview immediately. I chose to wait to see how the Boots faired. During in the... See more

Rated 1 out of 5 stars

My husband purchased a pair of work pants 30/4. Within 2 months the stitching around the waist band has come loose and exposed the elastic. Put in a warranty claim (they have a 3-month claim window) a... See more

Rated 2 out of 5 stars

Bought the "waterproof" Hoodies. All I can say is, Victoria ice and Queensland rain must have very different attributes than their Scottish equivalent. Two base layers and they dont cut it for... See more

Rated 1 out of 5 stars

I ordered trousers in my usual size they arrived and I tried them on , they were nowhere near big enough, so I sent them back and only got a partial refund. Sizing is way out , all my other work trous... See more

Rated 1 out of 5 stars

Made an order nearly a week ago and still haven’t been packed in a bloody box, let alone dispatched. Awful customer service experience also, I asked for assistance in finding out when it will be sent... See more

Rated 1 out of 5 stars

If I could them zero stars on customer service I would . After weeks of waiting for products that supposedly take 5 days to deliver I still haven’t received them. So cannot comment on product... See more

Rated 1 out of 5 stars

Bought a pair of shorts ripped between the legs in just under a month, they sent out a new pair and they failed the same way in just under 2 months, and im now past warranty, poor quality product, n... See more

Rated 1 out of 5 stars

Ordered from them almost 2 weeks ago, no shorts have arrived, no working shopping number. Ignored 5 emails I sent, finally left a bad review, got an email within the hour, replied. Been ignored again... See more


3.8

Great

TrustScore 4 out of 5

205 reviews

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Rated 1 out of 5 stars

Poor Fit

I bought a pair of work shorts at my usual size (M) and they were far too small. I returned them and got a pair of size L. They sort of fitted but fitted like a sack of potatoes. I cant get them to stay on, always hitching them up! They are too short and very uncomfortable.
To their credit, they seem solid enough and the service was good. But the product is just bad fitting!

July 31, 2025
Unprompted review
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Rated 1 out of 5 stars

If I could put 0 I would

If I could put 0 I would ! I bought for 230$ of close size 10 for women and I could put 2 me in those clothes looks like they have been made for men and the joke is I have to pay 10$ to send it back never again !!! Bad quality bad sizing nothing is right I could have had the same at Kmart !!

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Had an advert sent to me

Had an advert sent to me, l needed some new work trousers so I took a look. Every single item I clicked on in my Size was out of stock. Complete waste of time looking on there Website, don't bother.

August 24, 2025
Unprompted review
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Rated 1 out of 5 stars

No shorts, no reply.

Ordered from them almost 2 weeks ago, no shorts have arrived, no working shopping number. Ignored 5 emails I sent, finally left a bad review, got an email within the hour, replied. Been ignored again since.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

If I could them zero stars on customer…

If I could them zero stars on customer service I would .

After weeks of waiting for products that supposedly take 5 days to deliver I still haven’t received them. So cannot comment on product quality .

I wish I had found the reviews before buying .

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Zero customer service!!!!

There is absolutely no customer service, I was sent the wrong size boots and now cannot get hold of anyone nor will they respond to emails. Its an absolute joke!!! Definitely would not recommend.

August 13, 2025
Unprompted review
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Rated 3 out of 5 stars

I received these pants today and the…

I received these pants today and the material is not “built” for up and down squat workwear. They gather, and I have to keep adjusting myself. When I received them I did all the quality work-out moves that I need in them, and creased them hugely. So don’t know if I can send them back?

July 28, 2025
Unprompted review
Rated 2 out of 5 stars

I bought some zip side safety boots from

I bought some zip side safety boots and took just over a week to arrive. Happy with the quality of the boots but was unfortunately too big and wanted to exchange them for a smaller size. I put in a request and got redirected to the shop app which told me my request has been accepted and to look in my emails for further information. Nearly a week has passed and still no email with a shipping label or instructions. Customer service seems no existent as I’ve emailed and have even tried to contact them on instagram. Very disappointing.

July 22, 2025
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Rated 1 out of 5 stars

Not Waterproof at all

Bought the waterproof rain defend hoody and the waterproof trousers. THEY ARE NOT WATERPROOF! kneeled in a puddle of water to finish some concrete and instantly felt the water seep through. False advertising and really disappointed

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap workwear, awful service, DO NOT BUY!

I brought a pair of their safety trainers 2 months ago, these have started to fall apart significantly, I only use these to walk around a warehouse but these have fallen apart to the point they are now unwearable.
I contacted bad workwear customer services to claim off the warranty because surely any “safety shoe” that falls apart after 2 months of purely walking should have some sort of manufacturing defect.
But Rebecca was sure this was due to wear and tear and the claim was denied.
I suppose “Bad” workwear really do live up to their name.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Their Customer Service and Quality SUCKS

My husband purchased a pair of work pants 30/4. Within 2 months the stitching around the waist band has come loose and exposed the elastic. Put in a warranty claim (they have a 3-month claim window) and was denied. Apparently 2-months and 10 days surpasses their 3-month window. Will be taking this further as this is not acceptable. Avoid this business, their quality is not what it used to be and their customer service is non-existent.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Definitely worth buying

Was honestly dubious because of some reviews, but saw some work shoes that look just like air force trainers, got a pair, and honestly I love them, worn them for 3,13 hour shifts driving a forklift and running around, pretty much just like trainers. I got white for the trainer look, and really am so pleased with them, will definitely be buying again. Colleagues are so jealous lol. 🤣♥️

July 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Brought a pair of work boots

Brought a pair of work boots. Tried them on seemed all good and comfortable.Wore them for 7 hrs straight and thought they take time to become comfortable. Unfortunately kept wearing them but my right foot gets extremely sore as the metal plate on top of my foots keeps digging into my foot. Took photos and of cause you can’t see the fault, so they have dismissed my claim. No phone call just a silly email saying there is no manufacturing fault that they couldn’t see in the photo. Very poor service. Don’t buy boots from them as they are so uncomfortable.

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Made an order nearly a week ago and…

Made an order nearly a week ago and still haven’t been packed in a bloody box, let alone dispatched. Awful customer service experience also, I asked for assistance in finding out when it will be sent and they copied and pasted the email they sent to me when I first made the order. Would not recommend to anyone going through these guys, if my order isn’t processed by end of day tomorrow I will be getting a refund and going somewhere else.

June 23, 2025
Unprompted review

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