ASH Waste Services Reviews 498

They were great on day taking my cable and good price. My only issue is site says instant payment, but they use Bacs which is 3 day system and didn't tell me or mention it at all on day , so if... See more

This is our 4th year using Ash Waste services for our Dubbed Out festival waste, 1100L bins and skips upto 30 yards, Donna is a pleasure to deal with, giving us constant updates and always on hand to... See more

Ellie Dennis Senior Contracts Administrator is this companies saviour ! From helping us in switching over to a very helpful, can do attitude, resolving issues in the most painless manner and an excel... See more

Wow!!! Amazingly fast (same day delivery) and incredible service. The delivery driver was called Frank and he was absolutely lovely, even helped lifting a heavy bag of garden waste into the skip. What... See more

Donna and the team are incredible and a big support to Matts Mission Children's Charity. By sponsoring the charity and providing the bins for all the rubbish, it saves us a lot of time having to pick... See more

Unacceptable service. They went to the wrong address and then had the audacity to send me a photo of a completely different business premises, claiming the bins weren’t out. They were given my what3... See more

Excellent customer service from Liam Witts and Courtney Senior. Always respond in a prompt and professional manner. It's a breath of fresh air to speak to a Waste Mgmt company, and get answers and a... See more

Can't re-iterate enough the other negative reviews about this company. Read the small print, they justify themselves to miss collections when they feel like it, then basically ask you if it's your... See more

Liam and Jenine have been great with our concern. They resolved our issue instantly with great communication skills and with affordable prices for our business. We were thinking to leave ash waste ser... See more

Liam Witts has been so helpful and kind throughout every phonecall, he is certainly an asset to Ash Waste and I can honestly say that it is down to him that I have agreed to renew my contract. He is... See more

I spoke with Jacob today at ASH Waste and he was brilliant. He took the time to clearly explain my invoice and broke everything down so I could understand exactly what I was being charged for. He also... See more

Absolutley hopeless, rubbish customer service and service in general to be honest.. They never collect on time, at the height of summer we had maggots crawling from our bins. They have ridiculous t's... See more

Recently had a full school site review with Catherine and Tom. Having recently changed our collections and containers to reflect the simpler recycling rules. I found both Catherine and Tom to be extre... See more

Been using them for almost a year. In that time they've increased charges for collections by 100% and moved collection of general waste to a Monday recently. Taking no consideration for the fact m... See more

Due to internal circumstances we had to come out of our contract early and Liam helped find a fitting solution for this at short notice. It has been very helpful in what has been an overall difficult... See more

Zahir came into see us as we are a new business and he helped to organise a bin for our new business. We were extremely happy as he explained to us to how important it is to have a bin on site. He sor... See more

Excellent customer service from Ellie. We have been experiencing ongoing issues with our waste collection (through nobodies fault) and Ellie has responded promptly and politely to all emails sent.... See more

Do not use, you have been warned! In initial discussions, they tell you different things from what is initially on the contract, such as it's one year only, but it's automatic renewal with a specific... See more

We’ve used this company for over a year now, great service. I have predominantly dealt with Kadie throughout this period and she never fails to go above and beyond for us. Would highly recommend this... See more

Switched from another supplier for a much cheaper price. The switch team were fantastic and made it extremely easy me. Chris the rep is brilliant and is always on hand when I call him. Service... See more

Ellie went above and beyond to ensure we were looked after during a mix up with our collections. The pressures of running a place is enough without having to worry about utilitlites- thanks ash waste... See more

Liam Witts today has been the most understanding , helpful person I’ve come across in a very long time . I rang being very cheeky to get a better price and Liam was so helpful with everything I... See more

Avoid this company like the plague. They will increase your fees hand over fist, well ahead of the market value and tie you into rolling contracts that take an age to get out of. When giving our notic... See more

Absolute scam company. Offer you cheaper prices but hidden costs everywhere. My 1 year contract rolled into a 3 year contract. I was over charged around 30k over 3 years when compared to my previous... See more

Using only last 2 months . Had to call 4 times in 2 months. Last week not collected. Called yesterday promised collection today. Called today at 2.30 promised it will be collected today. Still not col... See more

Took this company on a couple of months ago! My god what a mistake, do yourself a favour stay away from them, they promise you it’s going to be so much cheaper then your current collection company the... See more

This business is a nightmare to deal with. They don't answer the phone. They refuse to accept Contract Cancellations even when their ridiculous procedures are followed. They simply behave like bullies... See more

I had a great experience with Darren from Ash Waste Management. He was very professional, super friendly, and right on time when he came to meet me and get everything set up. Made the whole process... See more

Had an abnormal situation with the bins and spoke to Tom from the customer service team who has gone out of his way to schedule a collection for today. His handling of the call was superb and we are... See more

I was moving stores this week and Ellie was there with me every step of me to ensure that I could get my bins emptied throughout a very challenging week. Ellie was a superstar in every way possible. G... See more

We used this company for just coming up to 2 years. There’s been the odd failed collection but in August they failed to collect 3 times. Even had the cheek to send a photo of the other side of the pic... See more

Absolutely horrendous service made the biggest mistake ever in going with this company. one pick up of waste in seven weeks, my son verbally abused by the operator of waste truck . avoid like the plag... See more

This is hands down the worst waste collection company I’ve ever dealt with. My bin is almost never collected on time, and sometimes not at all. I’ve had to call multiple times just to get the basi... See more

Ruth Howman who is the Credit Controller at Ash Waste and Alan's Skips is very conscientious and hardworking. She is always on the ball and on top of queries and very quick to send us our Credit Note... See more

Zahir BDM called in and serviced a new bin for our mechnical garage and offered us a bin which we needed for our business. Explained to us in detail how the service works and very satified with h... See more

I had a lot of ongoing issues with missed bin collections, and for around three months I found myself calling every Friday to chase the same problem. Unfortunately, I was dealing with someone named... See more

Absolute waste of space avoid at all costs 3 weeks no collection saying can't get to you ? I run a pub and have beer delivered 3x a week they managed to get there then change day collection with no wa... See more

Zahir fron Ash Waste Services cam to see us and fave us service which we are very happy with. Very prompt collections on time, never had any problems. Customer services are very helpful.

just found out that to cancel our collection services they require £800.00 for the privilage. can't believe the godongers in asking that much CHEEK!!

This is the 3rd time I’ve ordered a skip off them, customer service is always great and they’re really efficient. Their drivers are really friendly and are always accommodating, wouldn’t use anybody... See more

Excellent service from Dawn at Ash Waste. Everything was handled quickly and efficiently, with great communication throughout. Really appreciated how fast everything was actioned — couldn’t ask for be... See more

Incompetent company run by idiots !! Mis sold a contract, claim to say they are helping us by telling us to go back to our previous supplier. 9 months we were sold a contract by this company t... See more

My bin collection was missed, which was frustrating. The initial customer service responses were slow to address the core issue and focused more on explaining the company’s process than solving th... See more

Great service. Zahir came in and was fantastic, unbeatable rates given for my waste management and now he is assisting with my electricity account, literally a one stop shop! His customer care is b... See more

Please do not use if you don't want to be stressed. They take money out of bank when not ment to, charge excess weight and when you try to resolve with staff they try to intimidate. Never missed any p... See more

Had issues with invoice and prices, Numan in the customer resolutions team visited me and he manged to solve the whole thing. I'm very happy with his service. Thank you Numan for looking out for me

Great customer service received from James Samuel and Ellie Hayes. I needed to return some bins, and they both went above and beyond to resolve the issue within just a few days. Their professionalism... See more