Great experience. Our AC compressor wasn’t starting. AJ Perri tech came out the next business day, discovered a failed surge protector and fixed it. Price was a bit high but other than that a great ex... See more
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As a nationwide network of company-owned locations, we provide expert heating, air conditioning, plumbing, and sewer and drain services to homes and businesses. Our Commitment to Comfort means you can always count on our courteous, professional technicians, plumbers, and home comfort advisors to deliver exceptional service and get the job done right—the first time.
965 Ridge Lake Boulevard, Suite #200, 38120, Memphis, United States
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Everyone was knowledgable. Friendly personalities.And considerate

Reply from ARS/Rescue Rooter

Reply from ARS/Rescue Rooter
All your team leaders are professional, aware of our needs, and explain what they will do to solve our issue.

Reply from ARS/Rescue Rooter
Quick, efficient, explained everything, in layman's terms. Cleaned up the site, equipment works great, truly will recommend you all to all my acquaintances. Thank you for all the work 🙏

Reply from ARS/Rescue Rooter
Outstanding service from start to finish. Everyone was knowledgeable and understood the situation. I would highly recommend Hamilton Plumbing. Thanks.

Reply from ARS/Rescue Rooter
Each time the techs would come to do scheduled maintenance, they would release some coolant when they connect and remove the hoses during testing. The unit is only 5 years old and after the last ten times they were here doing maintenance, I was told I needed more coolant, so I was forced to pay $317 and it was the techs who were responsible for releasing the coolant, not a failure of the AC. I believe this could be considered an upcharge. Please advise. Thank you.

Reply from ARS/Rescue Rooter

Reply from ARS/Rescue Rooter
Excellent experience, very professional work, did what they said they would do and did it extremely well.

Reply from ARS/Rescue Rooter
She came in and knew the problem and fixed it quickly. She was fast and efficient.

Reply from ARS/Rescue Rooter
Beutlergave me a great price and exceptional service! After dealing with another company for 3 weeks with no return of phone calls and no call no show on appointments, the prompt and professional service from Buetler was refreshing! Prompt professional service and the techs worked extremely hard to get us air conditioning as quickly as possible! True professional service at its finest!

Reply from ARS/Rescue Rooter

Reply from ARS/Rescue Rooter
The workers were well mannered and answered all the questions I asked.

Reply from ARS/Rescue Rooter

Reply from ARS/Rescue Rooter
came out to fix leak, said it cost 600 and he said it was fixed, did not get fixed and called again and someone came out and tried to fix it ,, again, did not get fixed, called for two more appt, both did not show up or call,, had to have it fixed by someone else who fixed it first try,

Reply from ARS/Rescue Rooter
I have had good experiences with ARS in the past, but I was disappointed this time. I called as a follow up to an issue I had in February, which ARS helped me address. I was therefore disappointed that the plumber arrived unprepared, without a snake camera or a suffioiently large snake to clear my blocked drain. The visit was a waste of both of our time. I contacted another plumber to fix the issue.

Reply from ARS/Rescue Rooter

Reply from ARS/Rescue Rooter
The tech was professional, and assessed the problem in the first 10 min on site. The parts replaced cost less than $100 and the service fee was $69. The labor for what amounted to less than a 40 min fix was $911.

Reply from ARS/Rescue Rooter
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