From the moment we met Chris and visited his showroom we knew that the bespoke sofa we wanted for our snug was doable, this was after visiting all the large sofa companies who couldn’t tick all our b... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Arabella Designs offers a range of bespoke sofas made to the highest standard. Choose your shape, colour and design to help build your dream home. All our ranges are tailor made to the customers specific requests. As a company we pride ourselves on quality and perfection.
Contact info
Unit 3 Tame Street, Stalybridge , Sk165lr, Manchester , United Kingdom
- 01616947230
- sales@arabelladesigns.co.uk
- arabelladesigns.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Sent lovely samples very good ....
Excellent service
Excellent service. Lovely colours and I am looking forward to to trying the sodas in the showroom.
Chris and Amy went out of their way to…
Chris and Amy went out of their way to deliver quickly due to my injury. Colour is perfect, design is gorgeous! Thank you so much ☺️
Chris and Amy were incredibly nice and…
Chris and Amy were incredibly nice and super helpful from my initial interest in their Sofas . Brilliant customer service . But I am completely blown away by the Sofa , I can honestly say it is the best sofa I have ever sat in . I have been to some lovely five star hotels etc but I can honestly say nothing compares to my Soho sofa from Arabella . I can’t rave about it enough as I did loads of research on different companies but I found the best 🙏. Thanks so much Chris and Amy !
Had a great experience with the company…
Had a great experience with the company , Chris and his team are very friendly and the products are top quality and will definitely recommend them and will be using again in the future .
Gorgeous.
Thanks so much for our beautiful sofa, it’s so comfortable, absolute love the depth of it & really makes the room.
Chris really knows his stuff and was so accommodating and easy to talk through what we wanted.
Thank you so much, can’t wait to order for the next room.
Bar stools
Chris was extremely helpful from the first time I contacted the company about bar stools that I had seen on the website. I always had quick replies to emails and my questions were always answered in detail....nothing was too much trouble. I wouldn't hesitate to recommend Arabella Designs to friends and family - amazing service and product.....we love our bar stools!!
I came across this company on instagram…
I came across this company on instagram while looking for new sofas. Couldn’t find anything we liked in the traditional shops so thought we would get in touch with Arabella Designs. So glad we did. Blown away by the incredible personal service from Chris & Amy. Nothing has been too much trouble and we have a design personal to us. Order placed and cannot wait for our new sofas.
Outstanding service!
Fantastic customer service and amazing product. Our bed is brilliant quality and exceeded our expectations. Would highly recommend. Thanks again
These guys created a beautiful bed for…
These guys created a beautiful bed for us, I spent hours googling high headboard beds and couldn't find the quality and finishes that Arabella deliver on.. we got to choose from a huge range of fabrics, and they even matched the wood edging to a vanity sample I had, absolute genius! Can't recommend them enough, 10/10
Great sofa and experience
We've had a fantastic experience with Chris and his team at Arabella. As others have said, it's daunting to buy a sofa without trying it first but the many positive reviews gave us confidence.
Communication with Chris is outstanding - he really does go above and beyond in explaining options and responding to questions.
We settled on the cloud sofa in cloud cotton ivory and Chris offered to adjust the width to fit it into our space.
Chris delivered and assembled it himself and we couldn't be happier with the result.
It's extremely comfortable, looks and feels great and is far better than the Loaf sofa it's replacing.
I'd recommend Arabella without hesitation!
Bespoke, great value, exceptional service
We wanted a bespoke sofa due to our room being an odd size and shape and saw Arabella online. We booked in for a face to face discussion and Chris and Amy were 5*
We initially wanted the cloud but Chris gave honest advice considering our life, dog etc and we decided to go with foam instead. Without this advice I would have got the wrong sofa and been annoyed down the line.
All the samples for fabrics and colours were fab and we were able to take our time choosing.
By sheer chance at the end of the consultation I mentioned I wanted a dining booth and Chris said that this could be done with Arabella (and a better spec than what the other place could offer that I was going to go to)
We absolutely love the sofa and dining booth. They are exceptionally made and of the highest quality. Fabrics are 5*. We are so happy we went with a family run business instead of one of the big companies. Chris was a great help on the day of delivery too.
If you are looking for bespoke at a great price, look no further than Arabella. Chris and Amy are lovely and you won't be disappointed.
It’s been a dream from start to…
It’s been a dream from start to finish!! I was very apprehensive about buying a sofa online! (Had a couple of near misses). Well, it’s arrived, and they so beautiful, bespoke design the craftsmanship and quality, for the price is unbelievable.
Unbelievably amazing service
Unbelievably amazing service , fantastic kitchen stools totally amazing ,top quality .We are going to order a lot more from this company !!!
Amy and Chris gave excellent service…
Amy and Chris gave excellent service and always responded promptly. I needed an especially large sofa to fill the room, and they were very helpful in suggesting the possible options.
The sofa is extremely well made, and the materials used are of very high quality. The sofa was excellent value considering it's quality.
Really great service and a great product.
Really great service from Chris. Completely clear from start to finish and getting the bespoke sofa we were looking for will (I predict) be a bit of a game changer for our house. It’s only just gone in, but the quality of the final piece looks top notch.
Great Service!
Highly recommended by a happy customer.
From the fantastic help when choosing our sofas and footstool. A large selection of fabric made the selection process easy. The design changes that we made were done and they were delivered earlier than the expected delivery. Happily sitting on a new sofa writing this review.
Fantastic experience all round!
Visited the showroom and was very impressed with the sofas that we looked at. Chris did a fantastic job of explaining everything to us. Excellent choice of colours and fabrics and swatches arrived really quickly. Love the idea of sofas made to order. Just need to decide which colour and make sure the sofa we like is right for us 😁
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








