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Aptive Pest Control - Los Angeles Reviews 

311
TrustScore 4.5 out of 5

4.6

7625 Hayvenhurst Ave, Unit 12, 91406 Van Nuys, CA, US


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Rated 5 out of 5 stars

Since using Aptive's services, we have experienced fewer bugs in our home and in our yard. We used to have problems with silverfish, ants, beetles, spiders and bugs and flys of all kinds. Now, we h... See more

Company replied

Rated 5 out of 5 stars

I have found APTIVE very helpful in clearing out all of the unwanted bugs, ants, spiders and mice that come around my home during various times of the year. The APTIVE workers are always very nice and... See more

Company replied

Rated 5 out of 5 stars

Since switching to Aptive (I had Terminix before), I have seen less bug activity and no mice. What I really like is that my service representative is always on time and checks in to see if there are a... See more

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Rated 2 out of 5 stars

Treatment stained our home paint, technician came out. Waiting for manager to call to repair. Technician said the prior technician that came out didn't mix spray correctly and this is why it stained p... See more

Company replied


Company details

  1. #2 of 5 best companies in Pest Control Service

Written by the company

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Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 7625 Hayvenhurst Ave, Unit 12, 91406, Van Nuys, CA, United States

  • 13238802994
Promotion box for Aptive Pest Control - Los Angeles

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

311 reviews

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4.6

All reviews

(311)

28,068 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

awesome

The worker being polite, respect and clean. Asking me is there any area that needs special attention and taking care of all the needs I mentioned to him

April 5, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jean,

Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional was polite, respectful, and left everything clean, and that they took the time to ask about any specific areas of concern and address your requests during the visit with Aptive. We’ve got this handled, and we’ll keep working to make sure that same level of attentiveness and care is present every time we visit your home.

-Jasmine

Rated 5 out of 5 stars

Very good service

April 11, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Jill,

Thank you for sharing this, we really appreciate it. We’re glad to hear you had a very good service experience with Aptive, that kind of feedback means a lot to our team and lets us know we’re on the right track. We’ve got this handled, and we’ll keep working to make sure that same level of quality and care continues every time we visit.

-Jasmine

Rated 4 out of 5 stars

Cathy from Aptive Pest Control was…on point

Cathy from Aptive Pest Control was great at communicating all of the services she did by texting me and showing me pictures. Everyone who has come from Aptive Pest Control has been very professional and communicative. I just can't believe how quick they get the job done.

April 9, 2026
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Reply from Aptive Pest Control - Los Angeles

It's absolutely wonderful to hear that Cathy and the rest of our team have been professional and communicative during your service, Lori! It's great to know that you appreciated the updates and photos Cathy provided as well. We strive to complete our work efficiently, so we're really glad you were impressed with the speed of our service. Your feedback is invaluable to us, and we look forward to continue handling your pest control needs for years to come. If there's anything else we can do for you, please let us know! Thanks for being the best part of Aptive.

-Alexis

Rated 5 out of 5 stars

Any described problem has been…

Any described problem has been addressed, keats flys, etc. I really appreciate the non- toxic process used.

April 15, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Antonia,

Thank you for sharing this thoughtful feedback, we’re glad to hear the issues you mentioned, including flies and other concerns, have been addressed during your service with Aptive. It’s especially great to know you appreciate the non-toxic approach we use, as providing effective service while being mindful of your home environment is a priority for us. Keeping things handled in a way that’s both thorough and responsible is exactly what we aim for, and we truly appreciate you choosing Aptive!

-Jasmine

Rated 5 out of 5 stars

Prompt, super communicative and thorough

The technician was friendly, communicative and very easy to work with. He was thorough and respectful with my property. Follow-up was great with text/email clearly communicating what areas were treated for pests, along with pictures. Above and beyond service.

April 16, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing such a detailed and thoughtful review! We’re so glad to hear your Aptive service professional was friendly, communicative, and respectful of your home, and that the follow-up updates with photos helped keep you fully informed about the treatment areas. That level of thoroughness and transparency is exactly what we strive for.

Going above and beyond is what we aim for every visit, and it’s how we make sure everything is truly handled from start to finish. We appreciate you choosing Aptive and trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

Durell is professional and reacts to my…

Durell is professional and reacts to my concerns.

April 15, 2026
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Reply from Aptive Pest Control - Los Angeles

We are so grateful you took a moment to share this with us, Roseann Frazee! Your satisfaction is always our top priority, and it's wonderful to know service has been going so well. It's a pleasure to handle your pest concerns, and we really appreciate having you as a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Work was completed without me being…

Work was completed without me being home.

April 11, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Ken,

Thank you for sharing your feedback! We’re glad to hear the service was completed smoothly even while you were away.

At Aptive, we know convenience matters, and we work hard to make sure your home is taken care of with minimal disruption to your day. It’s great to know things felt handled and easy for you. We appreciate you trusting us with your home!

-Jasmine

Rated 5 out of 5 stars

great communication

great communication

April 10, 2026
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Reply from Aptive Pest Control - Los Angeles

We love hearing this, Azzi! Communication is key, and we're beyond thrilled to hear we've been doing a great job. Thanks for trusting Aptive to handle your pest concerns with the reliable care you deserve!

-Alexis

Rated 5 out of 5 stars

Good technicians.

April 2, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi David,

Thank you for taking the time to share this! We’re glad to hear you’ve had good experiences with our service professionals at Aptive.

Our team takes pride in showing up prepared, professional, and focused on making sure your pest concerns are fully handled each visit. We appreciate you being part of the Aptive neighborhood, and we’re always here if you need anything between services.

-Jasmine

Rated 5 out of 5 stars

LOVE Aptive Pest Control Employees

We have had several employees from Aptive do pest control at our property and could not be happier. They have ALL been great. Engaging and knowledgeable and . . . just great. I highly recommend Aptive Pest Control.

February 25, 2026
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Reply from Aptive Pest Control - Los Angeles

We love hearing this, Virginia! We're so glad that our team has consistently provided you with excellent service. It's wonderful to know that our employees have been engaging and knowledgeable during their visits as well. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can do for you, please don't hesitate to reach out. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Paul & Leo were both thorough

Paul & Leo were both thorough, knowledgeable and took the time to discuss my treatment options and questions. They were also friendly while keeping professional.

April 7, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Lisa,

We’re so glad to hear Paul and Leo provided thorough, knowledgeable, and professional service while taking the time to answer your questions! At Aptive, we take pride in handling every detail carefully, ensuring you understand your treatment options and feel confident in the work we do. You can always count on us, we’ve got this handled, and we truly appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

We have been pest-free since our Aptive…

We have been pest-free since our Aptive service started. We are very happy with the timely and on time service.

April 3, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your experience. We’re so glad to hear your home has stayed protected since starting service with Aptive, that’s exactly the kind of peace of mind we want our customers to have.

It’s also great to know our service professionals have been timely and dependable. Making sure your home and service needs are properly handled is always our goal.

We truly appreciate you choosing Aptive and being part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Cody pre-announced his visit to our…

Cody pre-announced his visit to our house, so that we knew he was coming. Very considerate. He followed up with pics of the areas he cleaned up which was helpful. Great service. Thank you.

April 4, 2026
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Reply from Aptive Pest Control - Los Angeles

We really appreciate you taking the time to share your experience, James. It’s great to hear that Cody’s communication ahead of the visit helped you feel prepared and that the photos he provided afterward gave you added clarity on the work completed. That kind of thoughtful follow-through and consideration makes a real difference, and we’re glad it stood out to you. Thanks for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

Happy with the service and efficiency

Happy with the service and efficiency. Thank you

April 3, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Alison,

Thank you for your kind words! We’re thrilled to hear you’re happy with the service and efficiency. At Aptive, we take pride in making sure every pest concern is handled thoroughly and professionally. We truly appreciate you trusting us to care for your home!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Los Angeles

We're so glad you've been pleased with our communication and the thorough treatment of your yard, Dan! Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you ever need any further assistance or have questions, please don't hesitate to reach out. Thanks for trusting Aptive to handle your pest control needs!

-Alexis

Rated 5 out of 5 stars

Aptive is very professional and…

Aptive is very professional and thorough. They are very familiar with their customer and their needs. I am extremely happy with their service.

March 26, 2026
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Reply from Aptive Pest Control - Los Angeles

Thank you for taking the time to share your feedback, Julia! We’re so glad to hear you’ve had a positive experience and that our team has been able to provide thorough, attentive service tailored to your needs. We truly appreciate your trust in Aptive and are grateful to have the opportunity to serve your home!

-Alexis

Rated 5 out of 5 stars

Great and Friendly Communication

Great and friendly communication, and a job well done including photos of treated areas.

March 25, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Laura,

Thank you for the kind words and for being part of the Aptive community! We’re so glad to hear the communication was friendly and that the photos of the treated areas helped keep you informed about the work being done. Our service professionals always aim to provide clear updates so you can feel confident everything is handled the right way.

We truly appreciate you choosing Aptive and trusting us to help keep your home protected and handled with care!

-Jasmine

Rated 3 out of 5 stars

Roaches in my kitchen!

Roaches in my kitchen!! . I wasn’t feeling well when the tech came so I did not ask him to come in — I am sensitive to the smell of the chemicals used. However, I cannot have roaches in my house. Additionally, I request afternoon service yet a tech comes in the morning. Please acknowledge receipt and respond. Thank you

March 20, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Donna,

Thank you for sharing your experience and for being part of the Aptive community. I completely understand how concerning it is to deal with roaches in your home, especially when you’ve been trying to manage your service preferences around your schedule and sensitivities. Your concerns are absolutely valid, and we want to make this right.

At Aptive, we’re committed to making sure every issue is properly handled, from the timing of service to the treatments themselves. I’d like to review your account and get your service scheduled at a time that works for you, ensuring we address the roaches thoroughly while being mindful of your sensitivity to chemicals.

Please reach out to us directly at socialmedia@goaptive.com so we can make sure your home is fully handled and give you the results you deserve.

-Jasmine

Rated 5 out of 5 stars

They notify me every month when they…

They notify me every month when they are coming and always arrive on that day. They treat the outside of my house in about half an hour and text me photos of where they worked. I've been very satisfied with their service.

March 20, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi Lynn,

Thank you for sharing your experience! We’re thrilled to hear that our team’s communication, punctuality, and thorough service have left you satisfied. At Aptive, we take pride in making sure every visit is handled efficiently and professionally, with attention to detail and transparency, so our customers can feel confident their home is well protected. We truly appreciate you choosing Aptive and trusting us to get it handled right.

-Jasmine

Rated 5 out of 5 stars

The workers are friendly

The workers are friendly, responsive and thorough. They do a great job!

March 24, 2026
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Reply from Aptive Pest Control - Los Angeles

Hi there,

Thank you for sharing your experience! At Aptive, we’re proud to have a team that’s friendly, responsive, and thorough. We’re glad to hear your service was handled so well and that our team could provide the care you expect. We’ve got this handled for you, every time!

-Jasmine

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