Amazonprimevideo Reviews 2,998

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 478 reviews, most reviewers were let down by their experience overall. Many customers express significant dissatisfaction with the service, particularly regarding the constant and lengthy advertisements that interrupt content, even for paying subscribers. People feel that the value of their subscription has diminished, as much of the desirable content now requires additional payment or a separate subscription to other services. The overall sentiment is that the service has become too expensive for what it offers, especially with the added cost to remove ads, leading many to consider canceling their subscriptions. Some people also felt that the quality and selection of available content have declined, with many finding little they want to watch or encountering issues with series being cut short. Conversely, a small portion of people mentioned that the service used to be a beneficial addition to their Amazon membership and that some content is still good when it plays without interruption.

What people talk about most

Subscription

Consumers express significant dissatisfaction with their subscriptions, primarily due to the introduction of... See more

Price

Clients share negative opinions on price, with many expressing frustration over having to pay extra for... See more

Marketing

Customers consistently note negative experiences with marketing, primarily due to excessive and intrusive... See more

Product

Reviewers express widespread dissatisfaction with the product, often citing poor content selection and the... See more

Service

Customers had negative experiences with service, describing it as unsatisfactory and declining in quality... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Prime Video used to be a beneficial addition to my Amazon membership. I was able to enjoy a large selection of movies and shows at no extra charge and no commercials. Now most everything Prime Video... See more

Rated 1 out of 5 stars

I'm currently trying the free trial, but I'll cancel it before I have to pay. Most of the video/tv content is old and rubbish, the things one might want to watch cost an additional fee and the... See more

Rated 1 out of 5 stars

Trying to watch a series is super annoying when not buying their ad-free package. They show 3 minutes of the show, then 2 minutes of ads. We all need to just start boycotting these streaming services.... See more

Rated 1 out of 5 stars

Amazon's decision to insert advertisements into videos for which we already pay continues to anger me as much now as when they were introduced. Actually, perhaps more so as the adverts are both longer... See more


Company details

  1. Movie Streaming Service
  2. Movie Rental Store

Information provided by various external sources

Enjoy exclusive Amazon Originals as well as popular movies and TV shows. Watch anytime, anywhere. Start your free trial.


Contact info

1.1

Bad

TrustScore 1 out of 5

3K reviews

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Rated 2 out of 5 stars

Excessive ads, unreliable for bingers

Thrown into ads every two minutes it feels like. Rewinding is a 80/20 chance that more ads will play even though you just watched the same ads 2-3 times in a row. Im missing whole scenes of shows bc the app apparently skips entire scenes. If they're
gonna show ads so often, switch up the ads- I don't wanna see the same one 3 times in such a short time and so often. I can't enjoy the stuff I watch bc the ads are making me mad. The wrong episode or scene starts to play, not where I left off. I have to rewind to find where I was at but then im being spammed with a ton of ads, takes the fun out of the watch. Some good show options. The app could be great if they would work on these issues

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Prime video is terrible

Prime video is terrible, you get basically nothing worthwhile with the standard subscription now. They want you to sign up to multiple other subscriptions to be able to watch anything worthwhile. Adverts are far too frequent and again, they want more money from you to stop them. By far the worst streaming platform and a complete rip off.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Got a 30 day free trial to find out…

Got a 30 day free trial to find out that alot of films require additional subscriptions or payment to watch. Most of the movies on here are free to watch on YouTube so this is pointless. I started watching a film for free and been bombarded with over 3min ads. I will be cancelling the subscription before they start charging me for this load of garbage. Typical of Amazon. Profit Profit Profit before anything else. Its a VERY greedy company.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst streaming services…

One of the worst streaming services currently available, full of b list junk movies/shows, constant commercial bombardment now, (unless you pay a fee to get rid of it) anything worth watching requires additional reoccurring subscriptions to watch..

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

i would give this 0 stars but it wasn’t…

i would give this 0 stars but it wasn’t an option, prime video is absolutely terrible as it takes hours for just one episode to load, this app have ruined my day countless times and is a complete waste of money, do not recommend!

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

So none of the movies

So none of the movies, i was getting prime for is on prime... Now i can pay Amazon and then rent the movie... what a major scam company!

Allways american companies, that scam this much!

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

So you pay for a subscription and yet…

So you pay for a subscription and yet they over load every little thing with ads and on top, you have to pay to watch most movies lol.
Awful company, greedy as hell and getting worse and worse. Netflix is the lesser of 2 evils.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

I don't rate amazon prime with less…


I don't rate amazon prime with less stars because is not posible. Is the worst experience I ever had with a streaming platform. Amazon has no respect for de users. The UX is ugly and bad designed. Also, they show you lots of movies in their catalogue but you have to pay more for most of them. Is very disapointing if you want to watch a saga and they offer you some of the movies but they make you pay more for one of them to complete the saga.
Is very stupid to pretend that users are going to pay just to watch a mere catalogue and spend more money just to rent a movie.

May 27, 2026
Unprompted review
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