While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I placed order, then saw some negative reviews, was a bit apprehensive but communication good (needs time as time difference), excellent prices, well packaged, arrived on time (faster that I’d expected), have to give 5* as in my case they deserve it, will use again
After a month, the requested product has not been shipped. The product was listed as available on the website. After filing a complaint with PayPal, the seller created a shipment with UPS. To date, the package has not been handed over to the courier for shipping. If you don’t want to wait months for an order, avoid this seller.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
