altiusgroup.co.uk Reviews 200

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people were dissatisfied with the service, mentioning that they felt their expectations were not met. A few other people also felt that the company was slow to respond to complaints, with one customer reporting a six-week delay.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the exceptional service, clear... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the... See more

Response time

People report positive experiences with response times. Customers praise the clear and timely communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far my experience with BusinessBuyers has been nothing short of fantastic. Unlike other brokers I've used on the buy-side, these guys have been nothing but polite, honest and very keen to keep... See more

Rated 5 out of 5 stars

We currently have our business for sale via Kings Corporate. We are under the care of Jonathan McElhinney. Jonathan has been great, keeps us fully up to date with what is going on, is helpful and un... See more

Company replied

Rated 5 out of 5 stars

We are in the late processes of selling our business and Jonathan has been there from the beginning and his knowledge has been a great reassurance for me throughout. Always available and willing to di... See more

Company replied

Rated 5 out of 5 stars

We have had our business up for sale with Kings for a little while.Sadly no sale yet being that the market has been alittle flat. But our Broker Jonathan McElhinney has been amazing leave no stone... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sale of Scottish Pub & Residential Flat

I was delighted to work with Amy on the sale of a pub with a residential flat in Scotland, which proved to be a challenging transaction at times. Throughout the process she was professional, proactive and exceptionally tenacious, keeping matters moving and never losing sight of the end goal. Her hard work and determination were instrumental in getting the deal over the finishing line. A real pleasure to work with and I would have no hesitation in recommending her.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

DISGRACE OF A COMPANY!

DISGRACE OF A COMPANY!
Empty promises to sell our company from Brian, promising the earth but absolutely no communication from him once he got our listing money, paid £3,000, even after we emailed him about our disappointment of what we had experienced.
Advertising of our business was a simple disaster! Photos were incorrect on some sites and the description of the business inferior and basic. What was posted was substandard! No professional photos taken just quick snap shots of the premises on the day Brian visited us.
Tried on numerous occasions to get hold of someone to talk to about the matter with no response. Left messages emails etc.
Utterly disappointed.

April 1, 2026
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Thank you for your feedback, Gill. We are sorry to hear that your experience did not meet your expectations.

We take concerns regarding communication and marketing presentation seriously, and it is disappointing to hear this was your perception of the service provided. This is not the standard we aim to deliver.

Rated 5 out of 5 stars

Helpful and pragmatic

Very helpful consultant (Jonathan McElhinney) got the transaction moving and at all times was pragmatic and resourceful where bumps in the road did occur.

March 20, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you for your review, Simon. We are pleased to hear that Jonathan was able to support you throughout the transaction and keep things progressing.

His pragmatic and resourceful approach is something we value highly, particularly when navigating challenges along the way.

Rated 5 out of 5 stars

Overall a good experience

Overall a good experience — communication was clear from Tom and the process moved forward as expected. There were a few minor points along the way, but the transaction completed successfully in the end.

February 27, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you so much for taking the time to leave a review, Christopher! We're really glad to hear the experience was a positive one and that everything went smoothly from start to finish.

Rated 5 out of 5 stars

Successful Acquisition

Very professional throughout and made the whole process seamless.

Highly recommend

March 31, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you for your kind words, Myles. We are pleased to hear that your acquisition was completed smoothly and that our team supported you throughout the process.

It was a pleasure working with you, and we appreciate your recommendation!

Rated 1 out of 5 stars

fees paid and contact at start but…

fees paid and contact at start but quickly goes out window when they get bored and become just another seller

January 30, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We always aim to provide a high standard of service to everyone we work with, however, on this occasion we have been unable to locate your details within our records. As a result, we are unable to fully investigate or respond to your experience.

We would welcome the opportunity to look into this further and assist you directly. Please contact our team with your details so we can better understand the situation and provide the appropriate support.

Rated 1 out of 5 stars

Same as the rest

Same as the rest

March 23, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We always aim to provide a high standard of service to everyone we work with, however, on this occasion we have been unable to locate your details within our records. As a result, we are unable to fully investigate or respond to your experience.

We would welcome the opportunity to look into this further and assist you directly. Please contact our team with your details so we can better understand the situation and provide the appropriate support.

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through Amy Dilworth, Sales Negotiator at Altius Group Ltd, and I felt compelled to leave a review recognising the exceptional service she provided throughout the process.

From the outset, Amy was professional, responsive and extremely knowledgeable. Property transactions can often be stressful and complex, but she handled everything with efficiency and calm assurance. Communication was clear and timely at every stage, and she was always available to answer questions or provide updates when needed.

What really stood out was her proactive approach — she kept all parties aligned, chased where necessary, and ensured the transaction progressed smoothly. Her attention to detail and commitment to seeing the deal through to completion gave us real confidence.

It was a pleasure dealing with Amy, and I wouldn’t hesitate to recommend her to anyone buying or selling commercial property. A true asset to Altius Group.

February 1, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We’re delighted to hear this! Amy’s professionalism, responsiveness, and proactive approach clearly made your property purchase a smooth and confident experience. It’s wonderful to know her attention to detail and commitment stood out throughout the process.

Thank you for sharing your experience, and we’re pleased to hear you would recommend her so highly.

Rated 5 out of 5 stars

Pleasure to deal with

We have been dealing with Jonathan McElhinney as part of a business acquisition, he has been very helpful and kept all parties up to date through the process as well as being available when ever needed. We intend to do further business in the future.

March 20, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you Adam.

We look forward to working with you again on future ventures.

Rated 5 out of 5 stars

Jonathan McElhinney Is exceptional as a…

Jonathan McElhinney Is exceptional as a business broker. Proactive, knowledgeable and genuinely a pleasure to work with. Would highly recommend him

March 20, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We’re delighted to hear such kind words, Martin.

Jonathan’s proactive approach and knowledge make him a pleasure to work with, and it’s fantastic to know his support has made a real difference. We really appreciate your recommendation.

Rated 5 out of 5 stars

Future Sale/I Peebles

We have had our business up for sale with Kings for a little while.Sadly no sale yet being that the market has been alittle flat. But our Broker Jonathan McElhinney has been amazing leave no stone unturned and looking at many different opportunities.
He has always kept us informed from the beginning and we know he'll find us the best buyer for our business.
Highly recommended speaking with King's if your selling up and if your lucky you'll get Jonathan as your personal broker.

March 19, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you very much, Ian, for taking the time to share your experience.

It’s great to hear that Jonathan has left no stone unturned, keeping you informed and exploring every possible opportunity. We’re committed to finding the right buyer and are delighted you feel supported throughout the process.

Your recommendation really means a lot to us.

Rated 5 out of 5 stars

Excellent experience

Proactive, quick responses, professional through out.

March 19, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We’re thrilled to hear you had an excellent experience, Stephen.

It’s great to know our team was able to utilise their expertise to ensure a proactive, responsive, and professional process.

Rated 5 out of 5 stars

Very Satisfied Customer

We are in the late processes of selling our business and Jonathan has been there from the beginning and his knowledge has been a great reassurance for me throughout. Always available and willing to discuss any concerns. He has kept the communication flow between all parties open and easy which has led to a successful deal for everyone.

March 19, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We’re delighted to hear that Jonathan has been such a reassuring and supportive presence throughout your sale. His dedication to keeping communication clear and open is something we take pride in, and it’s wonderful to know it has helped achieve a successful outcome for everyone.

Thank you for your feedback, Mandy.

Rated 5 out of 5 stars

Jonathan McElhinney at Kings Corporate…

Jonathan McElhinney at Kings Corporate Advisors was incredibly helpful during our acquisition.
From day one he was very helpful, knowledgeable, calm and professional. He introduced us to an excellent finance broker who found solutions where others thought the invoicing structure would be unfinanceable.

When we hit a tricky patch in the process, Jonathan did a fantastic job of easing the sellers’ anxiety and restoring confidence in the transaction.

His steady guidance and the expertise of the Kings team made a real difference.

Highly recommend Jonathan and Kings Corporate Advisors — very satisfied customer.

March 18, 2026
Unprompted review
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Reply from altiusgroup.co.uk

It’s fantastic to hear that Jonathan’s calm, knowledgeable guidance made such a difference during your acquisition, especially through the tricky stages. We’re also pleased the wider team could support you effectively.

Thank you for your recommendation, Leonard, and we wish you every success with your new venture.

Rated 5 out of 5 stars

Kings Corporate - 5*

We currently have our business for sale via Kings Corporate. We are under the care of Jonathan McElhinney. Jonathan has been great, keeps us fully up to date with what is going on, is helpful and understands our wants and needs

March 17, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you for your kind 5-star review, Sue.

We are really pleased to hear that Jonathan has been keeping you well informed and supporting you throughout the process. We will be sure to pass on your lovely feedback to him.

Rated 1 out of 5 stars

AVOID!

AVOID!
Paid them £3000 upfront with great promises that never materialised. Only 2/3 months in! My account manager won't reply to emails, the director who took my money won't reply to emails.
They won't send out NDAs (potential customers I have found through my own advertising, not theirs).
Can find no evidence online of my business being advertised anywhere, so what was £3000 for?
seems like a total scam!
No alternative but to seek legal action to get my money back!

March 15, 2026
Unprompted review
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Reply from altiusgroup.co.uk

We are truly sorry to hear about your experience Nigel and understand why this must be frustrating. We take all concerns seriously and continually review our processes to ensure clients receive the support and clarity they expect.

Rated 1 out of 5 stars

UTTER DISGRACE OF A COMPANY!

Gave them £3,000 upfront on the usual promises they could easily sell my business! Account manager NEVER replied to emails, never sends out NDAs etc. Having to deal with potential customers myself!
As for the director who sold me the dream? Again, won't answer emails, phone etc!
Utter disgrace of a company!

March 8, 2026
Unprompted review
Rated 1 out of 5 stars

Their business model is based on signing up clients

Their business model is based on making money by signing businesses up NOT selling the business for the best interest of the business owner. They will over inflate the prices so you sign up with them. Then charge you to get you signed up because they make you believe they've got buyers on standby. Only then you realise their business model is based on making money on signing people up to sell their business as opposed to actually getting the business sold which isn't seen as the primary objective. They'll also take legal action against you aggressively if you protest to paying unreasonable fees once you've signed up. HIRE YOUR OWN LAWYER TO CHECK WHAT YOU ARE SIGNING!

November 13, 2025
Unprompted review
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Reply from altiusgroup.co.uk

Thank you for your review, Mike. We are disappointed to read your comments and do not recognise the characterisation outlined. Our business is built on successfully completing sales, not simply onboarding clients, with the majority of our fees generated on completion.

Our appraisals are based on current market evidence and buyer demand, and our terms and fee structure are clearly set out before any agreement is signed.

Rated 5 out of 5 stars

Great service from Jonathan McElhinney…

Great service from Jonathan McElhinney from start to finish in our acquisition , extremely professional & has a great attention to detail

February 5, 2026
Unprompted review
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Reply from altiusgroup.co.uk

Thank you for your review, Dean. We’re delighted to hear the process went smoothly from start to finish and that everything arrived on track. Your feedback is greatly appreciated, and we wish you continued success with your acquisition.

Rated 5 out of 5 stars

Jonathan McElhinney was excellent…

Jonathan McElhinney was excellent throughout the whole process of a purchase most recently. Extremely knowledgable, courteous and made the whole experience as smooth as possible. Thank you Jonathan

February 5, 2026
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Thank you for taking the time to leave a review, Joe. It is great to hear that Jonathan supported you so effectively throughout your purchase and helped keep the process running smoothly.

We appreciate your feedback and wish you all the best with your new acquisition.

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