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Alpy.com Reviews 

12,738
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,628 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the booking process, often finding it fast and clear to use. Many people also appreciate the attractive and affordable prices, noting that they are often better than direct bookings. Reviewers consistently praise the staff for being pleasant, efficient, and extremely helpful, making the service experience excellent. The overall service is described as fantastic, with quick and efficient fulfillment of orders and accommodating assistance.

What people talk about most

Price

People report positive experiences with price, often highlighting the ease of finding great deals and... See more

Booking process

Reviewers consistently express satisfaction with the booking process, describing it as easy, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its ease, efficiency, and friendly... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy, simple, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Alpy to source skis for a last minute, end of season family ski trip. Worked seamlessly. Lots of choice. Great prices. Good communication via e-mail. The company we ended up using were great. No... See more

Company replied

Rated 5 out of 5 stars

Booking on the website was easy and cheaper than renting in the resort. We got to choose a shop near to our accommodation that was open at convenient hours. No issues when we went to the shop in the r... See more

Company replied

Rated 5 out of 5 stars

I have used Jennewein Alpy for a number of years for ski hire and find them, professional friendly and good value. No complaints. A great range of top skis and always happy to discuss requirements d... See more

Company replied

Rated 5 out of 5 stars

I made an error on Alpy website booking ski hire in a differing resort (very close shop name match). The owners of the shop were great and I got a refund which softened the blow of a last minute hire... See more


Company details

  1. Ski Rental Service
  2. Snowboard Rental Service
  3. Sports Equipment Rental Service

Written by the company

Your hassle-free ski rental starts here. As Europe's leading ski rental marketplace, we connect you with over 1,150 partner shops in 11 countries. Skip the long lines and the heavy lifting. Book your high-quality ski and snowboard gear online in just a few steps and pick it up at a convenient location, or even have it delivered and save up to 65%. With us, you save time, money, and can get straight to what matters: enjoying the slopes.

Your Perfect Ski Day, Made Easy

Written by the company

Book Smart. Ski More.
With Alpy.com, you get more than just a booking—you get a seamless start to your ski holiday. Our mobile-friendly platform and multilingual support make it easy to find the perfect gear, save up to 65% on rentals, and enjoy free cancellation until the day before pick-up.

Your Satisfaction, Guaranteed

100% Satisfaction or Your Money Back

We are committed to ensuring you are completely satisfied with your ski rental. If you're not happy for any reason, simply contact us for a full refund or exchange.

Contact info

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The Magic Potion for your ski rental

Compare over 1 150 Alpy.com ski rental locations all across the alps.

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.7

All reviews

(12,738)

4,874 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! The booking process was incredibly convenient, and everything was taken into consideration: from the location and wide variety of categories to the ski lockers for storage during the rental period. I will definitely be making my future bookings through your website again

December 19, 2025
Rated 5 out of 5 stars

Family ski hire- end of season

Used Alpy to source skis for a last minute, end of season family ski trip. Worked seamlessly. Lots of choice. Great prices. Good communication via e-mail. The company we ended up using were great. No complaints whatsoever. Will definitely use again!

March 28, 2026
Unprompted review
Alpy.com logo

Reply from Alpy.com

We are delighted to hear you had such a positive experience with your last-minute family ski trip! We appreciate your kind words regarding our choices, prices, and communication. We look forward to assisting you again.

Your Alpy.com Team

Rated 5 out of 5 stars

Booking on the website was easy and good value

Booking on the website was easy and cheaper than renting in the resort. We got to choose a shop near to our accommodation that was open at convenient hours. No issues when we went to the shop in the resort, they had our reservation and were quick to outfit us with equipment. They accommodated our specific sizing needs and even changed my boots when I took them back being uncomfortable. They got in a better pair of boots from another of their stores.

March 25, 2026
Alpy.com logo

Reply from Alpy.com

We're so glad to hear that booking was easy and convenient for you, and that our team at the resort was able to quickly get you set up with the right equipment. We appreciate you sharing your positive experience with us!

Your Alpy.com Team

Rated 4 out of 5 stars

Easy booking process

Easy booking process
Could be better if there was a map to find the ski shop faster once in the resort

February 13, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear your booking was easy! We appreciate your feedback about adding a map to help find the ski shop faster. We'll consider this for future improvements.

Your Alpy.com Team

Rated 5 out of 5 stars

Excelent comparison between all option

Excelent comparison between all option. Very comfortable and clear platform to compare and to get access to choose the best option

April 22, 2026
Alpy.com logo

Reply from Alpy.com

We're so glad you found our platform clear and helpful for comparing options and choosing the best fit. Thank you for your positive feedback!

Your Alpy.com Team

Rated 5 out of 5 stars

Great website

Good pricing.
Variety of shops.
Detailed shops and equipment info.
Easy to book.

April 22, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear you found our pricing good, enjoyed the variety of shops, and appreciated the detailed information. Thank you for your positive feedback!

Your Alpy.com Team

Rated 5 out of 5 stars

Ski hire in Chamonix

Ski hire in Chamonix

March 26

All good and equipment new and well serviced

January 30, 2026
Alpy.com logo

Reply from Alpy.com

We're glad to hear you enjoyed our well-serviced and new equipment. Thank you for your positive feedback!

Your Alpy.com Team

Rated 5 out of 5 stars

QUICK AND EASY

App was easy to use, great prices and excellent staff.

Couldn't ask for more!

April 24, 2026
Alpy.com logo

Reply from Alpy.com

Thank you for your feedback. We are delighted you had a positive experience and hope to welcome you back soon.

Your Alpy.com Team

Rated 4 out of 5 stars

Good Value, but tell me which ski shop

On the plus side, ski and boot hire was good value, and equipment was close to what had been agreed. It would have helped if there had been details of WHICH shop I could retrieve the skis with, as I never saw such a message. Fortunately village was small. Also the shop wanted PDF file of my booking agreement, as they seemed to not know the agreed costs. I would use ALPY.COM again, but it was a worry whether I would find the shop when I got to the resort.

April 8, 2026
Alpy.com logo

Reply from Alpy.com

We're glad the ski and boot hire met your needs. There is a possibility to look up the location of our shops on the website by clicking on the map view. If there is any kind of a problem, you can contact us any day between 10am and 6pm. We will gladly help you in such cases. We appreciate your overall positive feedback.

Rated 5 out of 5 stars

Very helpful and welcoming

Very helpful and welcoming

April 18, 2026
Alpy.com logo

Reply from Alpy.com

We are so glad that you found our service helpful and welcoming. Thank you for your positive feedback, it is greatly appreciated.

Rated 5 out of 5 stars

easy to use website and no issue…

easy to use website and no issue instore when arrived to collect or return

April 18, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that our website was easy to use and that you had no issues when collecting or returning your items in store.

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