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Allsecurityequipment Reviews 378

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptional customer service, noting helpful and knowledgeable staff who provide excellent communication. Many found the ordering process easy and appreciated the quick delivery of products, which often arrived well-packaged and in perfect condition. Reviewers also found the prices competitive, often lower than other distributors, and were pleased with the quality of the products received. However, some customers experienced issues with shipping times, with deliveries taking longer than expected or lacking clear tracking information. A few people also felt that the shipping costs were too high, especially for smaller items. Additionally, some reviewers reported difficulties with technical support or receiving responses to their inquiries, and a small number of orders had missing items or incorrect products.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Some customers praise the quality of products, describing... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers found the ordering process... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers praise the quick shipping, timely... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the fair pricing, great selection, and... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers report positive experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality OEM product was shipped. It took longer to ship than I would have liked. When I ordered the wrong circuit board for my gate, I was instructed on how to return it. It took longer than I would h... See more

Company replied

Rated 4 out of 5 stars

I just spoke with your returns department. The gentleman was NOT helpful at all. The order I received was correct. When I went to install it for my customer I realized the old cable was damaged.... See more

Company replied

Rated 4 out of 5 stars

Was fine. Had a problem getting it ti work. Hooked up wires, would not engage. Eventually figured it out. Red wire pin was corroded. Would have been easier with directions telling me that the old co... See more

Company replied

Rated 5 out of 5 stars

Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster g... See more

Company replied


Company details

  1. #17 of 19 best companies in Security Equipment Store
  2. #4 of 5 best companies in Fence Supply Store
  3. #1 of 2 best companies in Garage Equipment Wholesaler
  4. #5 of 6 best companies in Hardware Accessories Store

Written by the company

All Security Equipment is a leading international wholesale security equipment store and supplier of security solutions. We provide top-quality parking equipment, gate operators, magnetic locks, door access control, gate access control, security systems supplies, and accessories. We're your one-stop-shop for all security equipment, access control equipment, and automatic gate openers, offering first-class customer service and competitive wholesale pricing. We are proud members of the AFA American Fence Association and the SIA Security Industry Association.


Contact info

4.1

Great

TrustScore 4 out of 5

378 reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I still can get a gate technician to…

I still can get a gate technician to install the equipment

September 3, 2025
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Reply from Allsecurityequipment

Thank you for your review! While we don’t offer installation services directly, we want to make sure you get the right help for your project. We recommend visiting our Find a Pro map (link located in the footer of our website), where you can search for a qualified installer in your area. We hope this helps you get your equipment up and running smoothly!

Rated 3 out of 5 stars

Still waiting

Still waiting, Have not received key pad yet.

September 3, 2025
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Reply from Allsecurityequipment

Hello, thank you for your feedback. According to our records, your keypad has already been delivered. If you haven’t received it yet or have any questions about the delivery, please don’t hesitate to reach out to our team, we’ll be glad to assist right away. Your satisfaction is very important to us.

Rated 5 out of 5 stars

Parts ordering was easy

Parts ordering was easy. Actually needed a different part and called and canceled and that went well. Also. Wasn't very happy not to get technical assistance. Apparently because I am a homeowner, not a technician.

September 8, 2025
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Reply from Allsecurityequipment

Thank you for your feedback! We’re glad to hear your parts ordering and cancellation process went smoothly. We also appreciate your comments about technical assistance, our team is always happy to help answer technical questions, whether you’re a homeowner or a technician. We want every customer to feel supported, and we’ll continue working hard to deliver excellent service.

Rated 5 out of 5 stars

Service beyond expectation

These guys are so prompt with sending out our orders, they are so on the ball, we always count on their service and rely on them with all our gate operator needs.

September 3, 2025
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Reply from Allsecurityequipment

Thank you for your wonderful feedback! We’re thrilled to know that our prompt service and dependable shipping make a difference for your business. At All Security Equipment, we work hard to ensure our customers can always count on us for their security equipment needs. We appreciate your trust and look forward to continuing to support you!

Rated 5 out of 5 stars

James in customer support made the…

James in customer support made the process quite easy. He gave me options for the LiftMaster sliding gate system tailored to my needs. Thank you.

September 3, 2025
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Reply from Allsecurityequipment

We really appreciate your kind words! It’s great to hear that James was able to guide you through the process and provide tailored solutions for your LiftMaster sliding gate system. Helping our customers find exactly what they need is what we’re all about. Thanks for choosing All Security Equipment, we’re always here to help!

Rated 5 out of 5 stars

Thank you All Security

Ordered on Sunday afternoon, received the following Wednesday (3days later). Exactly as ordered. This is an excellent company. Second order in last couple of months including a dual LA500 Liftmaster gate openers. All delivered as promised and well packaged. Thank you!

September 2, 2025
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Reply from Allsecurityequipment

We truly appreciate your kind words and repeat business! It’s great to know that your orders arrived quickly, securely packaged, and exactly as promised. Customers like you make what we do worthwhile. Thank you for choosing All Security Equipment!

Rated 5 out of 5 stars

Product description was great

Product description was great. Other websites offering the same product had skimpy details.

September 2, 2025
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Reply from Allsecurityequipment

We appreciate your feedback! Our team works hard to make sure product descriptions are clear, detailed, and helpful, so you know exactly what you’re getting. It’s wonderful to hear that this made your shopping experience easier. Thanks for choosing All Security Equipment!

Rated 5 out of 5 stars

Good service

The product was easy to order. It shipped immediately, and arrived in a timely manner.

August 19, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for your review! We’re happy to hear that ordering was easy and that your product shipped quickly and arrived on time. At All Security Equipment, we strive to provide a smooth experience from checkout to delivery, and it’s great to know we met your expectations.

Rated 5 out of 5 stars

Great Customer Service.

I was looking to buy a new gate opener and found ASE’s website. They have a ton of options from different manufacturers. I had some questions about some of the accessories so I called the number on their site and was connected with James. He was very knowledgeable and answered all my questions and even texted me links to different manuals and options to look at. He even said he is available if I have questions during installation. Good customer service is rare these days so it’s nice when you get connected to an employee and company that cares.

August 19, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for sharing your experience! We’re so glad you found our wide selection of products helpful and that James was able to provide the knowledge and support you needed. At All Security Equipment, we believe great service doesn’t stop at checkout—it’s about making sure our customers feel supported every step of the way. We’re proud to have a team that truly cares.

Rated 5 out of 5 stars

Ease of transaction using Shop

Ease of transaction using Shop, quick shipping and lower price than Elite Gates who incorrectly listed their 12 pack of BD loop sealant at $28 for the case, and when out of courtesy I told them of the error so they could correct it and not be stuck honoring that price based on consumer advertising laws, instead of saying thank you, they said they would’ve cancelled the order anyway.. yeah, terrible customer service on their part and now you are my go to source! Thank you

August 26, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for your fantastic review! We’re so glad to hear that you found our checkout process simple, our shipping quick, and our prices competitive. At All Security Equipment, we strive to pair great products with excellent service, and we’re honored to now be your go-to source. We truly appreciate your trust and look forward to serving you again!

Rated 3 out of 5 stars

So far everything but shipping is good

So far everything but shipping is good. $44 got me “economy” I now see? That’s not great, that shouldn’t be more than $10 for standard or economy. I was thinking it would be expedited for that much money. Gate is locked open, can’t secure the property until I get this, hoping you ship it soon please.

August 24, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for sharing your experience with us. We’re happy you’re pleased with your purchase overall, but we certainly understand your concerns regarding the shipping cost. Depending on the size and weight of certain products, shipping fees can be higher than expected, even with standard economy options. To better assist you, could you contact us and share your order number with us? That way, we can double-check the shipping details and ensure your order is moving quickly, especially since securing your property is a priority.

You can reach our support team directly at customercare@allsecurityequipment.com or give us a call at (800) 730-8382. We’ll be happy to assist you.

Rated 5 out of 5 stars

Easy to use website

August 23, 2025
Unprompted review
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Reply from Allsecurityequipment

We appreciate your review! It’s great to know our website made your shopping experience smooth and easy. Making sure our customers can quickly find the right products is one of our top priorities. Thanks for choosing All Security Equipment!

Rated 5 out of 5 stars

Great place to shop

Website is easy to navigate and prices are always very fair and products are first rate

August 19, 2025
Unprompted review
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Reply from Allsecurityequipment

Thank you for your wonderful review! We’re so glad to hear that you found our website easy to navigate, our pricing fair, and our products top-notch. At All Security Equipment, we’re committed to making the shopping process simple and reliable while providing high-quality products at great value. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

They have just what I needed

August 16, 2025
Unprompted review
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Reply from Allsecurityequipment

Thanks for your feedback! We’re glad we could provide exactly what you needed. That’s what All Security Equipment is all about, great products, great service, and happy customers.

Rated 1 out of 5 stars

What went wrong is that I ordered two…

What went wrong is that I ordered two Lift master my Q video keypad pro bundle and you charged me $128.77. I paid it with my Apple Card. I received your package today and I opened it up in front of the UPS driver so you can be my witness. I only receive one so you Can contact me and let me know. When are you gonna send me my second liftMaster my Q video keypad pro bundle

August 7, 2025
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Reply from Allsecurityequipment

We sincerely apologize and regret the inconvenience. We’ve already processed and shipped your second LiftMaster myQ Video Keypad, and it’s on its way to you now. Our goal is always to ensure every order is complete and delivered promptly, and we appreciate your patience as we resolved this quickly.

Rated 3 out of 5 stars

When I get the merchandise I will let…

When I get the merchandise I will let you know. Its now 2 days past the promised date. I ordered from this company because it was going to be here no later then Monday and on Monday it changed to Tuesday and now Tuesday its changed to Wednesday. We shall keep our fingers crossed for tomorrow.

August 6, 2025
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Reply from Allsecurityequipment

We appreciate you sharing your experience. We completely understand how frustrating shipping delays can be. While we work hard to process and ship every order as quickly as possible, once it leaves our facility, the final delivery timeline is in the hands of the carrier. Unfortunately, we don’t have total control over these changes. We appreciate your patience and hope it arrives promptly so you can start enjoying your purchase.

Rated 2 out of 5 stars

There was no communication on the delivery date

There was no communication on the timeline when the product would be delivered. I had to emailed twice asking and still never really received a delivery date.

August 4, 2025
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Reply from Allsecurityequipment

We appreciate you taking the time to leave your review. We understand how important delivery updates are, which is why our system sends automatic emails for every stage of your order, from confirmation to delivery. Sometimes, these can end up in spam or junk folders, so it’s worth checking there just in case. We’ll use your feedback to keep improving and ensure our customers feel informed every step of the way. Thank you for choosing All Security Equipment!

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