Just send my goods ordered would be a start. You have stolen my monies and that is not good or acceptable. I wonder how Costco will feel when they hear you are advertising their Kirkland Foil for... See more
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See what reviewers are saying
Package was marked delivered but never arrived. I emailed akenz that despite being marked delivered DHL told us it wasn’t actually for my order but mixed up with someone else’s. I sent two emails with... See more
All in all it was good experience but still there were some limitations I’d like to mention in order (maybe) to improve your service. 1) If Arkenz is not able to ship to certain direction it shoul... See more
I bought a jacket from Akenz and the sizing was incorrect. I tried to contact them twice, once the day I received the jacket and the second time a week later. They haven’t responded and it’s been two... See more
Company replied
Company details
- Clothing Store
- Fashion Accessories Store
- Furniture Accessories
- Men's Clothing Store
- Western Apparel Store
- Women's Clothing Store
Written by the company
Shop AKENZ online and in stores worldwide. Featured Brands include 11 By Boris Bidjan Saberi, Rick Owens, Iso.Poetism, Hamcus, Sankuanz, Astrid Andersen, Krakatau, and more. True to our Scandinavian roots we aim to continue a legacy of design and quality in craftsmanship, by building a new unique retail universe, featuring carefully curated international designer brands, offering consumers a platform for experiencing authentic designer brands within apparel, footwear, eyewear, lifestyle, accessories and furniture design.
Contact info
108 WAI YIP STREET, KWUN TONG, 100071, Kowloon, Hong Kong
- service@akenz.com
- akenz.com
Hasn’t replied to negative reviews
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Just send my goods.…
Just send my goods ordered would be a start.
You have stolen my monies and that is not good or acceptable. I wonder how Costco will feel when they hear you are advertising their Kirkland Foil for sale taking payment yet not sending the goods.
Mrs J.Bennett
This company is a SCAM …
This company is a scam no emails telephone always engaged no communication what so ever avoid at all cost don’t waste your money and time they provide you with no goods just headache chasing your money
I paid over £70 no product
I paid over £70 no product, no response be phone it never answers, vis email, no reply. via FB messenger zero reply.. id avoid 100% now trying to get cash back via PP.
Do not buy no reply item not sent con…
Do not buy no reply item not sent con don't answer calls
great company
great company
5/5 <3
hope will get stocked constantly :)
prices / support / times ...
This is a SCAM fake site
This is a SCAM fake site, take you money and you hear nothing again from them
Im having to discuss with Fraud dept to get my money back as they ignore you
stay away from this company
Excellent Service
Prompt, thorough updates about the condition of items. Shipping was very easy and fast.
Scam Fake Site!!!!
Sadly It seems I'm not the only person with a missing order and no response or answer from their customer service. I'm sure this site is a scam, don't be fooled by the fake positive reviews and shop elsewhere.
Akenz is amazing!!
I ordered a panda pillow on the 19th…
I ordered a panda pillow on the 19th April, there's no sign of it, I've tried ringing the company they wont answer the phone, I've emailed them 3 times with no reply.i think I can say goodbye to my £38,i think it's disgusting the way they treat people
Fast delivery love my HAMCUS hat
I have received 3 different track…
I have received 3 different track numbers, and another model of hoodie
You won't find it anywhere else only on Akenz
At soon I saw their stuff I was wow I'll be the only one who have it , i like that feeling when i bought something no one else got it & with Akenz that's how I feel everything it's original, jacket, hoodi & etc
Love my Ricks!
Sent my package to billing address and…
Sent my package to billing address and not the delivery address I had when I purchased the item… I would stay far away from this company
1st Experience with Akenz
had complications throughout the order and ultimately ended up getting $500 shoes in a plastic bag. i’ve ordered less expensive items from further i can’t comprehend the issue. they never mentioned anything of this and i’ve never had anything like this happen anywhere at this point it’s laughable. after asking about it they held my box ransom for $60? even though shipping is free and returns are free? but getting something i didn’t receive is 60? i’m laughing as i type shouldnt i receive the $60 for failing to give me the box. at this point we just move on and no one i know will buy from akenz, i recommend you do the same to avoid such a weird experience for something so straightforward
Good customor service 👌🏻 good prices.
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