Australian Internet Advertising Reviews 18

TrustScore 4 out of 5

4.0

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Don't Pay For Clicks Pay For Customers: Australian Internet Advertising. Experienced, Certified, Trained, Data-Driven, Adwords SEO Facebook Marketing.


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4.0

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

AIA helped my website reach the right…

AIA helped my website reach the right audience. They are transparent about what they do and provide easy to understand monthly reports on the updates made to my site and its performance. Their team is knowledgeable and reliable. I highly recommend!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Honest and straightforward

I love how honest and straightforward they are with all the stuff I asked. They were able to help me with my new business and explained to me everything from square one. Recommended to everyone who is looking for an advertising company!

March 10, 2025
Unprompted review
Rated 2 out of 5 stars

Not an agency I would recommend

Not an agency I would recommend.

AIA has some awesome people working in there, they started off really strong and helped me get a beautiful website up with loads of consultation and support, but when it came to the core of why I signed up to them - my meta ads, they unfortunately missed the mark in several ways.

In the spirit of complete transparency for anyone reading this review - it was not all bad, the creatives they made for me were awesome, I never struggled to get in touch with someone and there were some great ideas and assistance along the way initially...the reason they got 2 stars from me was because of the actual results and the unexpected shift in attitude when I started asking questions on issues.

The issues I raised came from the undelivered points on the agreement, which they actually notified me had been accidentally deleted on their end.

Things that I verified by looking into the history of changes to meta, user login logs and by auditing the data itself, I could see that my ROAS was consistantly under 80% when it should be over 100%, my ads were not optimised for audiences, no retargeting campaigns, no AB testing, the list goes on.

When I brought this up, itemised it all, and let them know I was looking forward to their response and resolution recommendations, I got an email dumping me as a client.

It was a really disappointing end to something that could have been resolved.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

A game changer for your business

Don't hesitate to contact them if you want to upscale your business. Communication with AIA was seamless and transparent throughout the entire process. Regular updates, monthly reports, etc and "wow" results. What's special about them is their strategies and they surely committed to the work.

May 8, 2023
Unprompted review
Rated 5 out of 5 stars

Supportive team with great experience

I've interacted with digital marketers for a while now, but AIA have been nothing but brilliant, from their ability to synthesise a complex requirement into a simple solution, to their actual implementation, I couldn't recommend them more.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend! I own a small business and they have been reliable and responsive while running ads my ads on Google and Facebook.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

It is an amazing experience working…

It is an amazing experience working with this company. Kanchu Rathod is a great account manager. He has been looking after our business and it has been a success. Working with him is smooth as he get’s things done on time. Highly recommended!!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, have been helping with our business for a while. Highly recommend them to anyone looking for professionals who can help you gain success.

August 8, 2023
Unprompted review
Rated 1 out of 5 stars

Took my money, Updike me and spat me out after a week

They talked up a big game, pushed me into creating a specific landing page for another $1500 which was very amateur and then tell me after a week after having paid $6k to them that the add wasn’t getting any clicks and they can’t do anything. This was a 3 month project and they threw in the towel after one week.
I ended up doing the google adds myself and within 1 week generated 1200 clicks onto my page.
Steer clear of them, you are treated as a number and they will literally take your money then dump you with no hesitation. They big up their awards and partnerships which means absolutely nothing. Would have been nice if they showed some type of empathy or looked into other ways of supporting the campaign and trying new options out to make it successful. I don’t write reviews normally so this was very frustrating. Stay away from these guys learn to do it yourself and I guarantee you will have much greater success

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing results

Amazing results. I've been with 4 other agencies and these guys took it to a whole other level. Thanks AIA I highly recommend!

September 2, 2022
Unprompted review
Rated 1 out of 5 stars

The missed several very important…

They missed several very important things about why my website was not ranking at all. No proper audit done, apart from a free semrush audit in 5min. All the main issues I found myself even though I am not an seo expert. Cancelled after month 1 and would not use again.

January 14, 2022
Unprompted review
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Reply from Australian Internet Advertising

HI James Andrew, We can see that you are not in our Client Management Software as ever having been a client of ours. I also see that your location is in Phillipines? Maybe Trust Pilot is wrong on this one. Anyway we would love to see if we can sort out the issue with you as our reputation is important to us. Could you could please reach out to me directly William Polson as I am the owner and manager here :)

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