DO NOT USE THIS COMPANY! I had to cancel my trip because of severe sciatica. They worked very hard to claim it was a pre-existing condition and not reimburse us. It was not a pre-existing condition!... See more
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See what reviewers are saying
Booked with Neal to bring daughter back from Texas on Frontier. But they don't do unaccompanied minors as of November 2018. Put us in a desperate situation. When I called them to talk about it the gen... See more
They did half of the work that we paid for. They got our money and never followed up on informing us of flight information, who the airline was until I kept calling we didnt even get econfirmation til... See more
Slow and inefficient. I am pretty sure that they are hoping I give up. They require you to file the same claim several times. Once with them, and then you have to do it all over again with their unde... See more
Company details
Information provided by various external sources
At Aegis Travel we aim to provide quickest, easiest & best way to plan your Travel as we immensely value our fulfilled travelers.
Contact info
6901 Louisburg Road , 27616, Raleigh, North Carolina, United States
- +1 844 500 7770
- info@aegistravel.com
- aegistravel.com
1.3
Bad
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super easy to work with and very very…
Super easy to work with and very very friendly. Ryan was in the ball.
June 29, 2019
Unprompted review
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Excellent service!!
Our Agent Radley is very patience and helpful, he’s gd with the his follow up & we got a great deal by his hard work!! Thxxx
June 28, 2019
Unprompted review
Agents was very helpful
June 28, 2019
Unprompted review
Very nice help and do hard work to get…
Very nice help and do hard work to get it easy talk to whatap and very trust people thanks
June 28, 2019
Unprompted review
Aegis Travel made searching for cheaper…
Aegis Travel made searching for cheaper flights easy. I was skeptical with calling and using their services at first because I had never heard of them, but I took my chances and prices were much less than I was expecting to pay. George was quick at answering my emails and handled my concerns in a timely manner.
Well recommend.
June 27, 2019
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Highly Recommended
Ryan was very helpful and made the whole process very easy!
June 24, 2019
Unprompted review
Very good service.
June 21, 2019
Unprompted review
My experience for the very first time…
My experience for the very first time with Aegis Travel was great. I would recommend Aegis to anyone needs an excellent Travel Agent. Radley is great!
June 21, 2019
Unprompted review
Radley is your shining star
Radley...if you lose him, you will lose stars. I run a Global Customer Service Department, have previously worked aboard cruiseships for 10+ years, my life has always been about people.
Customer service is not a department, it's an attitude. Radley created a beautiful customer service experience, and now you'll always have me as a customer.
Thank you,
Debby
June 21, 2019
Unprompted review
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Very accommodating staff(Ryan).
June 21, 2019
Unprompted review
Radley was wonderful
Radley was wonderful! He was most patient with all my questions and concerns over booking online. He even told me to check the better business bureau page as well as the airline page we were booking on! Can't beat the assistance and price! Seat assignments were also gotten as we wanted. Will definitely use again when we need to book!
June 14, 2019
Unprompted review
I just confirmed our family’s travel…
I just confirmed our family’s travel seating arrangement with Radley and he was extremely helpful and patient with all my questions and requests.
It has been such a pleasant experience dealing with Aegis Travel.
Thank you!
June 10, 2019
Unprompted review
Booked with Neal to bring daughter back…
Booked with Neal to bring daughter back from Texas on Frontier. But they don't do unaccompanied minors as of November 2018. Put us in a desperate situation. When I called them to talk about it the gentleman said he couldn't do anything. This complaint will also be listed in their BBB page
June 5, 2019
Unprompted review
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Great service! Great company!
Great service. They are spot on. Radley did amazing work in finding a great price. He ensured we got seats and that everything was taken care of to our needs. We'll definitely use them again.
June 3, 2019
Unprompted review
Decent prices and excellent client…
Decent prices and excellent client service!
May 22, 2019
Unprompted review
Highly recommended
Booked my tickets through Aegis Travel and I have no regrets what so ever. They made my trip suit my requirements. Reasonable prices and very good customer service. Will definately not hesitate to use them again in the future and I will also highly recommended them to everyone.
May 21, 2019
Unprompted review
Easy booking!
Hassle free and easy booking! I would recommend Aegis to friends and acquaintances.
May 20, 2019
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great service!
May 20, 2019
Unprompted review
This was so easy to use and I didn't…
This was so easy to use and I didn't have to waste my time searching through websites and comparing fares, etc., I would recommend Aegis to anyone.
May 17, 2019
Unprompted review
Victor is approachable and very…
Victor is approachable and very helpful. Thank you.
May 17, 2019
Unprompted review
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