Advantage First Financial Reviews 141

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making interactions pleasant and reassuring. The customer service is frequently highlighted as exceptional, with many people appreciating the detailed explanations and the supportive, patient attitude of the representatives. People also found the overall service to be excellent, noting the ease and clarity of the process. However, some customers mentioned an issue regarding certain aspects of their experience. Additionally, one reviewer noted that while their agent was polite, they spoke quickly, though they were willing to explain when asked.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being pleasant,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the representatives... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and kindness of agents.... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a wonderful lady named Gillen. I had never believed in this program before, even though I received many calls about it—I just wasn’t convinced. But Gillen made everything easier for me. She... See more

Rated 5 out of 5 stars

Hope Hathaway was my hope when she told me her name I knew I was going to get help. She was kind, friendly, professional, knowledgeable, empathetic and explained everything in detail. So I'm now on m... See more

Rated 5 out of 5 stars

Ryan Lopes was amazing to work with. I am grateful that he was who I had as my representative to assist with kickstarting this program. He was helpful, caring, and understanding with everything. If I... See more

Rated 5 out of 5 stars

Eric was extremely knowledgeable and honest which allowed me to do the same. At times, speaking about finances can cause triggers but he provided great service allowing me to feel calm and comfortable... See more


Company details

  1. #77 of 196 best companies in Financial Consultant
  2. #52 of 183 best companies in Alternative Financial Service

Written by the company

Advantage First Financial is a customer-focused financial services company dedicated to helping individuals achieve their financial goals. We understand that unexpected expenses or dreams of major purchases can arise at any time. That's why they specialize in providing a range of loan products tailored to diverse circumstances and credit profiles. Whether you're facing a financial challenge or looking to invest in your future, Advantage First Financial offers flexible personal loan options with competitive rates and terms. Their experienced team takes the time to understand your unique needs and guide you through the process, ensuring you make informed decisions that align with your long-term financial well-being. Beyond personal loans, Advantage First Financial may offer additional services such as budgeting assistance to further empower clients on their financial journey. They believe in building strong relationships based on trust and transparency, providing ongoing support and resources to help clients navigate the complexities of personal finance and achieve lasting financial success. Call now for a FREE, no pressure, no commitment 30 minute Consultation call! (855) 517 - 8811


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kayla was great!!

Kayla was great to work with!!! She explained everything thoroughly. She knew I had another person I wanted to talk to and allowed me time to do that and share documents with him. She called again today to see if I had any questions so far so has been great with follow-up and has told me I can reach out to her anytime I need to.

April 2, 2024
Rated 5 out of 5 stars

Ryan Lopes has been on his game and…

Ryan Lopes has been on his game and very helpful and informative during this whole process. It is an uncomfortable position to be in and he has walked the steps with us...even now after the fact. Thank you Ryan for being our go to guy. We appreciate you! Michele and Steve Ford

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Kayla Campbell was polite and educated…

Kayla Campbell was polite and educated in the knowledge of the loans and the rates that best fit the needs of the customer. I was sold on the loan and filled out an application but later declined for my own reasons. But if I consider a loan in the future with advantage 1st financial I would consider having her to assist me in doing so.

March 23, 2024
Unprompted review
Rated 5 out of 5 stars

Credit cards

The way how the advisor explains things clearly, his patience with me making sure i understands. Didn't get what I wanted a personal loan but he got some else which will help me a great deal.

March 23, 2024
Rated 5 out of 5 stars

So thankful for this company

So thankful for this company. My wife and I finally think financial freedom is a possibility. Ryan is fantastic and shows empathy for our situation, and we truly feel cared for. 10 out of 10!

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Finally I have found a company who can…

Finally I have found a company who can help me in my difficult times. I give credit to Ryan Lopes. His deep understanding of the process and guidance, I am able to resolve my issues. Highly recommended!

March 20, 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Hi Selmahe! Ryan is indeed fantastic! We appreciate you taking the time for this review and thank you for recommending him as well. If you have any other questions or need assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

I have to say I couldn’t be more…

I have to say I couldn’t be more satisfied and pleased by the way the whole process went, and Ryan Lopes is a very friendly and on point with all the answer I needed ! Recommend the company but in a special thanks go for this guy that made it shine, thanks Ryan Lopes.

March 8, 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Hello Mr. Pereira. We are thrilled to hear that Ryan went the extra mile to provide you with a memorable experience! We take pride in our work and are always happy to read reviews like yours. Thank you so much!

Rated 5 out of 5 stars

I appreciate the time Phillip Latini…

I appreciate the time Phillip Latini took to review the whole process with me. He made it a comprehensible and pleasant experience. I had 44k debt and he's been a real help

March 14, 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Thank you for taking the time to share! We're happy that our team was able to provide you with high-quality service. Feel free to reach out to us if you need anything. Have a wonderful day.

Rated 5 out of 5 stars

Alix was wonderful with explaining the…

Alix was wonderful with explaining the process and why Beyond Financial was the best in the business.

March 8, 2024
Advantage First Financial logo

Reply from Advantage First Financial

Hi Joshua, We are thrilled to hear that Alex provided you with an amazing experience! We can't thank you enough for your loyalty to us and we look forward to working with you again! Take care.

Rated 1 out of 5 stars

This company makes blind calls aginst numbers on the DNC registry

This company does their OWN blind calling to solicite business. Scott Moses was the person I was transferred to from the initial caller. He seems to have to have zero knowledge why his company is spoofing numbers when asked about it I was hung up on. Thanks Scott, you were awesome!

The spoofed number that called me was 772-610-8029. A company that calls from an unsused number doesn't scream scam at all.... I was called by a manager, and l was told that being on the DNC list it is up to the person being called to decline the call. I never asked you to call my personal number.

March 3, 2024
Unprompted review
Advantage First Financial logo

Reply from Advantage First Financial

Hello Mr. Cook. We are very sorry for the experience you had. We always give it our best and strive to scrub our new client lists against the DNC list. I personally have no explanation how this happened in your case. Rest assured I personally wouldn't like that happening to me either.
But I would also like to let you know that we do not use spoofed numbers to call our clients.
But above all we are very sorry, that you were hung up on. We had a talk with all our representatives and also took additional training steps on how to handle customer service assistance calls.
If you have any further concerns, please feel free to reach out to me directly: Ates - (949) 850-8313

Rated 5 out of 5 stars
Advantage First Financial logo

Reply from Advantage First Financial

Hello Ms. Jones. It makes happy that you received the service that you're looking for! And thank you so much for taking the time to rate us!

Rated 5 out of 5 stars

Very helpful and easy!

I was looking for some quick help to consolidate my debts and lower my payments. I was able to apply over the phone and I was approved in a few minutes. The whole transaction was easy and my agent Darin walked me through the process. Thanks Advantage 1st!

October 17, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look