We placed an order for our non-profit organization, for custom wristbands. The process was overall straightforward and smooth throughout the whole shipping/delivery. Shipping was definitely fast, and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The yard sign I ordered for our Memorial Garden arrived early and it is absolutely beautiful. I hung it up outside on a vinyl fence with the mounting strips and it has withstood heavy snow, rain and v... See more
I placed an order with a very short window for receipt. I was able to get the order in and also talk to a representative to help me with an accidental duplicate order. My duplicate order was canceled... See more
Great customer service! Product turned out wonderful and arrived exactly when advertised! It was very easy to call and get my address fixed when I realized I had made a mistake, and the answerer was v... See more
Company details
Information provided by various external sources
24 Hour Wristbands was founded in 2006, and has grown to where it is today by delivering over 100 million wristbands to organizations and businesses around the world. Since then, we have expanded our passion for promotional products to hundreds of items including custom yard signs, lanyards, temporary tattoos, t-shirts, and many more. Although we keep growing, we have always stayed true to small-business fundamentals. We value every customer, take pride in our work, and offer dependable customer service. In fact, in 2013 we were awarded the Small Business of the Year award by the Small Business Administration in Washington, D.C. We also boast thousands of excellent reviews on Reseller Ratings, a third party rating site. Add to this our industry leading prices and it's easy to see why over half a million customers have chosen our company for all their promotional needs. Though we've evolved greatly as a company, our first product is still our highest selling. We are the largest manufacturer of custom wristbands in the world. From simple engraved bands to screen printed to Tyvek, we are the headquarters for all things wristbands! As an important and effective item in today’s promotional landscape, we work diligently to keep our wristband prices the lowest in the industry. We take genuine pride in the fact that countless small groups like churches, fire departments, and nonprofits across the country can afford to promote their organizations using custom wristbands. Together with our sister company, Imprint, we operate out of a state-of-the-art facility in Houston, Texas. We use the latest technology and environmentally friendly inks, but most importantly, we are comprised of over 300 of the most experienced printers and graphic artists around.
Contact info
14550 Beechnut St, 77083, Houston, United States
- 1-855-711-4467
- help@24hourwristbands.com
- 24hourwristbands.com
3.8
Great
7K reviews
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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I ordered customized table covers with…
I ordered customized table covers with my company's logo. The website was very easy to understand, fast delivery, and quality is great!
February 18, 2026
Unprompted review
Extremely slow processing
Extremely slow processing, it took 16 days till they even got shipped
February 21, 2026
Unprompted review
Reply from 24 Hour Wristbands
We regret that we were unable to meet your expectations and sincerely apologize for any inconvenience caused. Your feedback is very important to us, as it helps us identify our shortcomings and improve our services. We are committed to making sure your future experiences with us are positive and satisfying. For any complaints, claims regarding your orders, or if you have any questions, you can reach us directly at 855-711-4467. Thank you for giving us the opportunity to improve and serve you better.
Everything went easily and the poster…
Everything went easily and the poster looks great.
March 6, 2026
Unprompted review
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Will only order from 24hour Wristbands!!
Great pricing, great communication, great products, and great service!!
March 2, 2026
Unprompted review
The were very helpful in relaying that…
The were very helpful in relaying that the artwork was too low quality and they were patient when I submitted 4+ different artworks until we landed on one that was good enough quality. They went out of their way to make sure we would be happy with our order and I appreciate it so much!!
February 25, 2026
Unprompted review
Excellent work !
My experience with 24hourwristband has been great! I’ve placed 2 orders of matchbooks and they all have come out just as I designed them! So excited to keep working with them.
February 10, 2026
Unprompted review
Ease of ordering and quick delivery
February 9, 2026
Unprompted review
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The site was easy to maneuver around…
The site was easy to maneuver around and the design was great.
February 6, 2026
Unprompted review
Piss poor print quality and bad…
Piss poor print quality and bad customer service! they will talk you in a circle for days asking for endless pictures and then tell you it's your fault they smeared nearly all of your print
February 26, 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We’re sorry to hear about your experience. Our records show that the order was produced and shipped according to the approved proofs and submitted artwork, and the delays in proof submission contributed to the overall timeline. The printing issues reported, including the smearing, were acknowledged as minor imperfection & within imprint limitations. However, we offered a 10% courtesy refund for the affected items. We understand how frustrating this process can feel, and we appreciate your patience and feedback as it helps us improve communication and clarity for future orders.
Worst experience on this order…
Worst experience on this order IME81258C129. they promised delivery date of 20th Feb and could not deliver order by 26th. finally we had to cancel. Wrong expectations set and Guaranteed delivery date not met
February 25, 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We’re sorry to hear about your experience with order IME81258C129. Our records show that we kept you informed throughout the production process, and updates were provided as soon as we became aware that the original 2/20 delivery deadline could not be met. When you declined the revised delivery options, we proceeded to cancel the order and issued a full refund of $165.22 back to your original payment method. We understand this was frustrating and appreciate your feedback as it helps us improve communication for future orders.
Reply from 24 Hour Wristbands
We regret to see that we were were unable to meet your expectations. Your feedback is important for improving our services. We're committed to ensuring your future experiences are positive. Thank you.
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magnify glass needed to read our logo on chap stick order
We did a chapstick logo order with this company. I did the text on the program provided and it apparently must be shown extremely "zoomed in" because it looked full and the legible when complete. I didn't see any option for a "proof" so one would assume they company would inspect an order before and after it is completed. If this would of been done, they would of seen (unless they just don't care) the fact that you need a magnify glass to even make out what the text portion says. This isn't how it looked when I did it online. I reach out to "customer support" and was told they print what we put down and that I didn't select for a "proof" to be provided. Again, that option wasn't on my screen. In closing, I was basically told sorry about your luck we have your money now screw off. Will not be ordering a damn thing from this crap company again and I'm reaching out to the BBB shortly too.
February 12, 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We’re sorry to hear about your experience and the frustration it has caused. We could not locate your order based on the information provided, so we kindly ask that you share your order number or any related details so we can review the situation and assist you further. We appreciate your feedback, which helps us improve communication and clarity for future interactions.
Great product, value, and service!
I ordered from 24 hour wristbands for our school event. First the ordering process was easy, which was nice. The value was good. I ordered in what seemed to be plenty of time based on the estimated delivery date provided so I did not do a rush order as I had to work within our school budget. The delivery was taking much longer so I reached out to the 24 hour wristband’s support team. They went above and beyond to get the product to me by the date needed. The wristbands arrived in time and they are really nice! Good quality, great value. I also liked how quickly they responded when I did have to contact them.
The only thing to watch out for is to allow a lot of time for delivery as the estimated delivery time seems to be way underestimated.
February 10, 2026
Unprompted review
Reply from 24 Hour Wristbands
Hello, We’re sorry to hear about your experience and the frustration it has caused. We could not locate your order based on the information provided, so we kindly ask that you share your order number or any related details so we can review the situation and assist you further. We appreciate your feedback, which helps us improve communication and clarity for future interactions.
10/10 recommend ⭐️⭐️⭐️⭐️⭐️
Great experience the company was very easy to use. Great quality, shipped very quickly 10/10 recommend for wedding koozies! Loved that it had the made in USA option to!
February 4, 2026
Unprompted review
High quality hat & embroidery at a fair…
High quality hat & embroidery at a fair price. Shipping options were great.
February 3, 2026
Unprompted review
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Extremely quick simple that extremely…
Extremely quick simple that extremely reasonably priced. Can’t beat working with this company and customer service was great.
February 2, 2026
Unprompted review
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