247 Auto Locksmith Reviews 

172
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being highly professional, prompt, and extremely knowledgeable when handling unexpected car lock and key emergencies. People consistently mention that technicians arrive quickly, explain the entire process clearly, and restore peace of mind effortlessly. Though some noted that the work is contracted out, people appreciated the fast communication, tidy workmanship, and very competitive prices. Consumers are extremely happy with the efficient mobile service, noting that repairs are completed quickly at home or on the roadside. Reviewers would definitely use these reliable services again and enthusiastically recommend them to friends and family.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast, professional, and reliable assistance... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly. Reviewers frequently highlight... See more

Price

Clients share positive opinions on price, noting that the overall cost is very reasonable compared to main... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The key fob buttons on my 2007 Ford Focus had stopped working. I contacted 247 Auto Locksmith on their website and asked for a quote. Having agreed the price Garry arrived promptly, cut a new key and... See more

Rated 5 out of 5 stars

High end professional amazing service. I had a bad experience with a different company, a previous lock smith who damaged my car and made a mess of things!! Garry was fast, knowledgable and explained... See more

Rated 5 out of 5 stars

Recommended by my garage, turns out the service is great. My car key fob and key blade is disconnected and some metal part is broken, received a brand new car key within 15 mins. Definitely recommend!... See more

Rated 5 out of 5 stars

Garry came out to unlock my car, the battery had run flat. He unseized the lock, cut a new stronger emergency key and, because I wasn’t there hooked up my battery charger to the car. I would highly... See more


Company details

  1. Locksmith

Written by the company

247 Auto Locksmith is a trusted, professional mobile auto locksmith service covering the South East of England. We specialise in fast, reliable vehicle locksmith solutions for all makes and models, available 24 hours a day, 7 days a week, 365 days a year. Our expert auto locksmith services include car key replacement, spare car keys, lost car key solutions, stolen key replacement, broken key extraction, car key repairs, and remote key fob programming. Whether you are locked out of your car, need an emergency auto locksmith, or require a replacement transponder key, our fully equipped mobile technicians can get you back on the road quickly and safely. We use advanced diagnostic and key-cutting technology to program car keys on site, saving you time and money compared to main dealerships. Our team works with a wide range of vehicles including cars, vans, and commercial vehicles, providing non-destructive vehicle entry whenever possible. At 247 Auto Locksmith, customer satisfaction is our priority. We pride ourselves on rapid response times, competitive pricing, and professional, friendly service. Whether you need an emergency car locksmith, key repair, or a spare key for peace of mind, you can rely on us for dependable automotive locksmith services across the South East. Contact 247 Auto Locksmith anytime for fast, efficient, and affordable auto locksmith assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking Lack of Professionalism – Don’t Waste Your Time

Extremely unprofessional and completely unreliable.
I can’t comment on the actual service because it never happened — and that says a lot in itself. Communication was poor from the beginning. The job I needed wasn’t urgent, but it was important. They committed to coming last Thursday afternoon but didn’t show up and didn’t even bother to call.

Worse still, when I missed replying to a message for just 10 minutes, they immediately cancelled the appointment without any follow-up. Since then, I’ve tried calling every single day with no response.

If you’re too busy or not interested in the job, have the decency to inform people instead of wasting their time.

Totally unprofessional. Avoid if you value reliability.

Additional context following your response:

I acknowledge that the initial appointment was canceled due to my delayed response of 10–15 minutes. However, I have made multiple efforts to follow up since then, including daily calls and messages. I have not received any response from you. I am happy to provide full screenshots of our text message history if needed.

July 3, 2025
Unprompted review
247 Auto Locksmith logo

Reply from 247 Auto Locksmith

Thank you for your feedback. I’d like to clarify a few key points for accuracy:

• The appointment was confirmed in advance.
• Before heading to your destination, I called to ensure you were available. Unfortunately, there was no response at the time, and I only received a reply later in the day, when it was no longer possible to attend.
• As part of our booking policy — which you acknowledged by signing the cancellation agreement — same-day cancellations or missed appointments typically incur a charge. However, in this instance, no fee was applied or requested, despite the missed appointment.
• While I understand your frustration, it’s important to note that the appointment was not kept due to the delay in communication on your end.

I remain committed to delivering a professional and respectful service, and I’m always open to constructive feedback. That said, it’s equally important to present a clear and fair account of events.

Best regards,
247 Auto Locksmith

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Rated 5 out of 5 stars

Fabulous response

Fabulous response, job done within 3 hours of enquiring. Jalopy VW Golf key wouldn't turn in the ignition. Part swapped, same key remains in use. Cant fault the service at all

June 26, 2025
Unprompted review
247 Auto Locksmith logo

Reply from 247 Auto Locksmith

Thank you so much for your kind words! I’m really glad I could get your VW Golf sorted quickly and keep your original key in use. I always aim to provide fast, reliable service without compromising on quality — so it’s great to hear that reflected in your experience.

If you ever need help again, I’m just a call away. Safe driving!

Best regards,
247 Auto Locksmith

Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! Gary replaced my Range Rover key after I washed my old one. Same day visit and good communication, I liked the tracker to see his progress. Highly recommend, but I don’t recommend washing car keys 😅

May 26, 2025
Unprompted review
247 Auto Locksmith logo

Reply from 247 Auto Locksmith

Thank you so much! I’m really glad I could get your Range Rover key replaced quickly and that you found the tracker and communication helpful. I try to make the process as smooth as possible — even when car keys take an unexpected trip through the wash! 😅

Really appreciate the recommendation, and I’m here if you ever need help again (hopefully under drier circumstances!).

Best regards,
247 Auto Locksmith

Rated 5 out of 5 stars

Fast message response time and even…

Fast message response time and even come out same day as it was an emergency.

Could not fault his service, he fixed my faulty ignition barrel and fixed my key..

5 star would highly recommend

May 29, 2025
Unprompted review
247 Auto Locksmith logo

Reply from 247 Auto Locksmith

Thank you for the great review! I’m really pleased I could help out quickly, especially in an emergency situation. Glad to hear the ignition barrel and key are now working as they should. I truly appreciate the recommendation — if you ever need help again, I’m just a message away.

Best regards,
247 Auto Locksmith

Rated 5 out of 5 stars

Jed was brilliant from start to finish

Jed was brilliant from start to finish
My toddler decided to hide my keys and I needed to be mobile.. he got me into the car and fixed my broken car key and explained he would come back to give me a new key when he had done research

Didn't over charge and was honest about the situation- just so happens that I found my keys the minute he left haha

Would use again if needed

December 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Absolute Gentleman Thank You

Garry thank you so much.
I dropped my car key and it wouldn’t work after putting back together. I called my insurance who wouldn’t help. Garry asked for a photo of my car key and was quick to tell me the issue over the phone. I explained to Garry I have chemotherapy tomorrow and he honestly don’t understand how much he has just helped me. Thank you again.

December 10, 2024
Unprompted review
247 Auto Locksmith logo

Reply from 247 Auto Locksmith

Thank you so much for your kind words. I’m truly glad I could help, especially knowing how important the timing was for you. I can only imagine how stressful everything must have been, and it means a lot to know I was able to make things a bit easier during a difficult time.

Wishing you all the very best with your treatment — take care, and don’t hesitate to reach out if you ever need anything.

Warm regards,
247 Auto Locksmith

Rated 5 out of 5 stars

My son lost his keys including his van…

My son lost his keys including his van keys messaged Garry and he responded within minutes on a Sunday! He came out quickly and sorted the problem in the pouring rain... new key and my son is back on the road. All done very professionally and quickly alot cheaper than other quotes I'd recommend Garry to everyone what a lovely guy 🥰

December 1, 2024
Unprompted review
247 Auto Locksmith logo

Reply from 247 Auto Locksmith

Thank you so much for the lovely review! I’m really glad I could help get your son back on the road quickly — even in the pouring rain! I know how stressful it can be losing keys, especially on a weekend, so I’m happy everything was sorted without too much hassle.

Your kind words and recommendation mean a lot. Don’t hesitate to reach out if you ever need anything in the future!

Best regards,
247 Auto Locksmith

Rated 5 out of 5 stars

Exceptional service

This company are really excellent. Son locked keys in car boot at his football club and we arranged a time for them to come out the next day. Arrived early, and kept us informed via WhatsApp from the time we contacted him until he arrived. No problems accessing the boot and also cut spare key. The price charged was very fair and I would highly recommend that you try them out if you have any auto key or lock issues. Really nice, knowledgeable, friendly, professional guy who completed the work.

November 4, 2024
Unprompted review
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Rated 5 out of 5 stars

Replaced car key casing

Gary was recommended to me by the RAC. Gary arrived exactly when he said he would and rung me before to let me know he was on his way. Gary knows his stuff, replaced the car key casing & battery at a very reasonable cost and only took about 10 minutes. Gary is professional and friendly and I would highly recommend.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

I rang this company

I rang this company, and due to my own fault they saved me from spending £300 on a new key 🔑 car replacement when the fault was the battery itself.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service!

Couldn’t believe how quickly Gary came and fixed a faulty Nissan ignition barrel problem and got my flat battery started! Car back in action within a couple of hours of finding him - can’t recommend enough. Thank you!

May 31, 2024
Unprompted review
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Rated 5 out of 5 stars

247 Auto Locksmith 10/10

Best in the business, Highly recommend Gary.

His very polite & easy to communicate with. Asked all the right questions to get best results. Spot on with diagnosing my issue.
Overall very quick turnaround.

Thank you again and i would definitely book in for future work.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Go Above and Beyond... Highly Recommended

Would Highly Recommend have gone way above and beyond.
Spoke with several businesses and these came top by far.
Asked all the right questions to get best result/ price.
Thank you again and would Definitely come back if any issues in future.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

A brilliant service

A brilliant service. Had to call the for an emergency car key replacement as the car wouldn’t shut otherwise. The came straight to me and did it within 10 minutes. Would definitely go back to them.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Garry

Thank you Garry for your excellent, high quality, professional service replacing my ignition cylinder on a VW golf 2008 plate. Communication at all times was top drawer. Thank you once again.

January 31, 2024
Unprompted review
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Rated 5 out of 5 stars

All I can say is ‘Wow!’

All I can say is ‘Wow!’.
247 Auto Locksmith saved the day! They were so speedy and efficient. After getting keys locked in the car on my drive, I thought it would be a nightmare, but Gary showed up and unlocked the car in no time. Thank you!

January 11, 2024
Unprompted review

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