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Tumstocksvägen 9A, 187 66, Täby, Sweden
4.0
189 reviews
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There was a delay in the delivery. The cost of the fee was deducted from my invoice. I appreciated that.
Reply from Wallpassion
Hi Malika,
Thank you for your feedback!
We’re sorry about the delivery delay, but we’re glad that the shipping fee was deducted and that you appreciated this gesture. Thank you for your understanding and for sharing your experience.
Kind regards,
Wallpassion
Lovely wallpaper, exactly what I ordered. Very good quality.
There was quite a delay in shipping the order, but good communication from the company explained an unusual situation, and the small refund as compensation was a nice gesture.
Reply from Wallpassion
Bonjour Snell,
Nous sommes vraiment désolés pour ce retard. Malheureusement, il y a eu un contretemps chez notre fournisseur, ce qui a empêché l’expédition de votre commande aussi rapidement que prévu. Nous comprenons votre frustration et faisons de notre mieux pour que vous receviez votre colis dans les plus brefs délais.
Cordialement,
Wallpassion
Wallpapers are beautiful, as advertised, and easy to apply. Delivery was within one week.
Overall a good experience especially with delivery and notifications.
The only issue was on ordering online, I was unsure if this had occurred as the email went to spam! I was able to retrieve it . It took a couple of weeks before I heard that the item had been sent.
The item was packaged well, no damage and the wallpaper is beautiful! Thank you.
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