I haven't had a chance to use the product because the project is in the distant future, however, the communication about the shipment and an actual email re: a slight chance was really appreciated. I... See more
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Great service for wallpaper, lovely thank you note & tips with my wallpaper making for a very personal service. 1 star taken off for delivery wait time, paid extra for 2 to 3 day delivery but it to... See more
Company replied
Great products and user friendly website and shopping experience. However they promise (and charge for) 2-3 day delivery, ordered twice and both times the order arrived after 2 weeks, which is mislead... See more
Company replied
Great selection and good communication from company regarding any queries. Fast delivery and took back my excess rolls even though it was my fault for ordering too many. Highly recommend
Company details
Contact info
Tumstocksvägen 9A, 187 66, Täby, Sweden
- +468261111
- customerservice@wallpassion.com
- wallpassion.com
4.1
Great
244 reviews
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Great shipping communication and concise delivery
I haven't had a chance to use the product because the project is in the distant future, however, the communication about the shipment and an actual email re: a slight chance was really appreciated. I would say it was timely and choosing updated delivery options that were more convenient was easy!
May 19, 2026
Reply from Wallpassion
Hello,
Thank you so much for your kind review! We’re very happy to hear that you appreciated our communication and that it was easy to update the delivery option to something more convenient.
We hope you’ll be just as pleased with the product when it’s time for your project.
Kind regards,
Team Wallpassion
No notification about wallpaper being…
No notification about wallpaper being out of stock till I phoned to see why wallpaper wasn’t delivered in time scale that I paid extra for, not being able to speak to anyone, from time I ordered wallpaper for a client 8/4/26 till delivery 22/4/26 is a long time to be telling client I was waiting for delivery, very poor and with all my loyal clients I will be telling them to stay away, very poor service and all round!!!!!!
April 22, 2026
Reply from Wallpassion
Hi Niall,
We can see that your order was significantly delayed, and we sincerely apologize for not informing you properly. We also see that your order has now been delivered.
As a gesture of goodwill, we will refund the shipping cost and will contact you shortly via email.
Thank you for your valuable feedback.
Kind regards,
Customer Service
Wallpassion
Hi I am really looking forward to…
Hi I am really looking forward to receiving the wallpaper but no delivery yet...??
March 31, 2026
Reply from Wallpassion
Dear Helen,
We can see that you have now received your order. Unfortunately, UPS was slightly delayed by a few days, and we sincerely apologize for that. We hope you will enjoy your wallpaper, and we truly appreciate your feedback.
You are always warmly welcome back to us!
Kind regards
/Team at Wallpassion
Communication is better than good.
Communication is better than good., shipment is spot on and the quality of the product is A1. So so happy.
March 25, 2026
Reply from Wallpassion
Hi Lorna,
Thank you for your kind words! 😊
We’re really happy to hear that you’re satisfied with the communication and the delivery.
Enjoy your wallpaper, and don’t hesitate to reach out if you need anything else.
Kind regards
Customer service at Wallpassion
Reply from Wallpassion
Hi Jackie,
Thank you for your feedback. Delivery will be tomorrow Wednesday. Tha article you have ordered has a delivery time of 2-4 days from the supplier. The delivery to your home takes 2-3 more days, as you have chosen express delivery. There has been a slight delay by the transporter, and for that we apologize.
We want to thank you for your message and your patience!
Kind regards
Customer service
Wallpassion
Great products but misleading delivery times
Great products and user friendly website and shopping experience. However they promise (and charge for) 2-3 day delivery, ordered twice and both times the order arrived after 2 weeks, which is misleading.
March 5, 2026
Reply from Wallpassion
Hi Bastian,
We are sorry for the delay of your orders. We hope you are satisfied with your products. Welcome back!
/Wallpassion Team
Got versace wallpaper is was excellent…
Got versace wallpaper is was excellent quality and beautiful very easy to oder amd not to long for delivery very pleased
February 24, 2026
Reply from Wallpassion
Hi Stephanie!
We're happy to hear that you’re pleased with the Versace wallpaper and that the ordering and delivery went smoothly. We hope it looks amazing on your wall! If you ever need help with anything else, feel free to reach out.
Best regards
Customer service
Wallpassion
Reply from Wallpassion
Hi Mairead,
We can see that your delivery has been slightly delayed by the transporter. We have contacted you with more detailed information regarding this.
We sincerely apologize for the delay and would like to thank you for your patience. We also truly appreciate your feedback.
Kind regards,
Customer Service
Wallpassion
Great service for wallpaper
Great service for wallpaper, lovely thank you note & tips with my wallpaper making for a very personal service.
1 star taken off for delivery wait time, paid extra for 2 to 3 day delivery but it took 9, not a huge issue but cannot give 5 stars
Will use company again but will go with standard delivery
February 11, 2026
Reply from Wallpassion
Dear Ruth
Thank you for your feedback, it means alot to us. We’re happy you appreciated the personal touch with your wallpaper order.
We’re sorry the express delivery took longer than expected and understand your disappointment. We see on your order that the delivery was a little delayed by the courier unfortuantely.
We are glad that you want to order again. A warm welcome back again to us!
Kind regards,
Customer Service
Wallpassion
Reply from Wallpassion
Hi Magda,
We’re delighted to hear that you had a very good experience and found our service fast and professional. That truly means a lot to us.
You’re very welcome back!
Kind regards,
Customer Service
Wallpassion
Extreme delayed delivery time
Extreme delayed delivery time, waiting 12 days for delivery meant to take 2-3 (and it still hasn’t arrived yet)
February 10, 2026
Reply from Wallpassion
Hi Aoife,
We see that the order was delayed by the transporter. We are sorry for this and would like to refund the freight cost to you. We have now contacted you!
Kind regards,
Customer service
Wallpassion
The whole transaction was quick and…
The whole transaction was quick and efficient. The product is of good quality.
February 5, 2026
Reply from Wallpassion
Hi Marie,
Thank you very much for your kind review. We’re delighted to hear that you found the transaction quick and efficient and that you’re happy with the quality of the product.
Best regards,
Customer Service
Wallpassion
Everything perfect
Everything perfect: from the product to the excellent customer service.
February 6, 2026
Unprompted review
Reply from Wallpassion
Hi Andrea,
Very nice to hear that you are satisfied with the product and our service. Thank you for shopping from us and for your feedback!
Kind regards,
Customer service
Wallpassion
Great selection and good communication…
Great selection and good communication from company regarding any queries. Fast delivery and took back my excess rolls even though it was my fault for ordering too many. Highly recommend
October 20, 2025
Still wqaiting for part of the order.
December 12, 2025
Reply from Wallpassion
Hi,
Thank you for your message.
We apologize that you are still waiting for part of your order.
To help you as quickly as possible, we kindly ask you to contact us by email. Please include your order number and a brief description of the issue, and we will get back to you as soon as we can.
Kind regards
Wallpassion
Bella (carta da parati) e bravi (servizio clienti)
Competitive prices, absolutely gorgeous wallpaper, and outstanding customer service. I couldn’t be happier with my purchase—highly recommended!
November 24, 2025
Took a bit longer than expected but I…
Took a bit longer than expected but I guess it that time of year .ive ordered before the same stuff
November 26, 2025
I ordered wallpaper for my kitchen
I ordered wallpaper for my kitchen, and I would say order arrived on time and I really loved the quality and customer service smooth communication
November 11, 2025
Unprompted review
I ordered wallpapers worth nearly 600…
I ordered wallpapers worth nearly 600 euros from this place on the 26th of October, and am still waiting for them to arrive.
I tried to contact them by email but no direct replies whatsoever.
October 29, 2025
Reply from Wallpassion
Hi Barry,
We saw that your order was slightly delayed by the transporter and you now have received the order. We have contacted you regarding this. We are sorry for any inconvenience caused by this. We will look into this with the transporter, to prevent a delay like this.
Kind regards,
Wallpassion
Reliable service and quick delivery
Reliable service and quick delivery. Love my wallpaper! Thank you
October 7, 2025
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