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Blue Banana - Leeds Reviews 26

TrustScore 4.5 out of 5

4.7

Albion Street 55, LS1 5AA Leeds, England, GB


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Rated 5 out of 5 stars

My 9 year old had her ears pierced yesterday by Grace. She has Autism and ADHD with sensory avoidance, I can’t praise them enough. We went in a couple of weeks earlier to chat through her needs and... See more

Company replied

Rated 5 out of 5 stars

Leeds Blue banana - dropped in Saturday and waited barely no time for an appointment. Had a helix piercing on left ear. Had my right ear done a while ago at a different business and it took ages and r... See more

Company replied

Rated 5 out of 5 stars

Went in to get my nose pierced and had a great experience :) I only cried a little bit. Grace did an incredible job of putting a needle through my nose, would definitely recommend 👍

Company replied

Rated 5 out of 5 stars

Me and my friend had the most lovely experience today at blue banana. Our piercer Hope was fabulous and talked us through the whole process. Everyone in the store was really professional and welcoming... See more

Company replied


Company details

  1. Clothing Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Hair Product Store
  5. Vintage Clothing Store

About Blue Banana - Leeds

Written by the company

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Written by the company

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Contact info

    • Albion Street 55, LS1 5AA, Leeds, England, United Kingdom

    4.7

    Excellent

    TrustScore 4.5 out of 5

    26 reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 100% of negative reviews

    Typically replies within 24 hours

    How this company uses Trustpilot

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Great experience for daughter with Autism and ADHD

    My 9 year old had her ears pierced yesterday by Grace. She has Autism and ADHD with sensory avoidance, I can’t praise them enough. We went in a couple of weeks earlier to chat through her needs and everything was explained so my Daughter knew what to except, this was with another lady who understood the needs of my child.
    On the day Grace was amazing with her, the experience was a positive one.
    Thank you team

    April 6, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,

    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Customer Services,
    BB Team

    Rated 5 out of 5 stars

    Professional and personable !

    Went in to get my nose pierced and had a great experience :) I only cried a little bit. Grace did an incredible job of putting a needle through my nose, would definitely recommend 👍

    April 1, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,

    Thank you for your lovely review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Leeds Blue banana - excellent piercing

    Leeds Blue banana - dropped in Saturday and waited barely no time for an appointment. Had a helix piercing on left ear. Had my right ear done a while ago at a different business and it took ages and really hurt. For the sake of symmetry I braced for a similar experience. I needn't have! The lady who did my piercing (sorry forgot your name) was amazing, knowledgeable, informative and did the piercing super quick and barely any pain. Definitely a pro and would highly recommend.

    March 28, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,

    Thank you for your lovely review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!

    Kind regards,
    Blue Banana

    Rated 5 out of 5 stars

    Very friendly staff

    Very friendly staff. It's one of the best piercing experiences I've had. Hope put my daughter at ease. Will be returning

    March 27, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you for your lovely review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Rated 5 out of 5 stars

    Had an amazing experience!!

    Me and my friend had the most lovely experience today at blue banana. Our piercer Hope was fabulous and talked us through the whole process. Everyone in the store was really professional and welcoming. Thankyou so much!! 💓💓

    March 7, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you for your review. We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Rated 5 out of 5 stars

    I have been twice and find it lovely

    I have been twice and find it lovely, accommodating to all and wonderful staff. I have had piercings done by Grace and Georgia before and both cared for how I was feeling and talked through it. Would 100% recommend!

    February 7, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    Customer Services
    BB Team

    Rated 5 out of 5 stars

    I had grace Pierce my ears today

    I had grace Pierce my ears today, she was the most kindest person I could think of to do this for me. Me been worried about having my ears done grace reassured my through out the process and made sure I was okay. She has very high spirits and is a great motivator.
    My experience was overall great and I will be returning!

    January 31, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    Customer Services
    BB Team

    Rated 5 out of 5 stars

    Had a couple piercings before at blue…

    Had a couple piercings before at blue banana but was the first time at the Leeds store and Grace was my piercer, she was super sweet and the process was quick and easy. The staff in general were super friendly too :)

    January 26, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a five-star review of our Leeds location! It's great to hear you enjoyed your piercing process. We hope to welcome you back soon!

    Blue Banana

    Rated 5 out of 5 stars

    Grace is the GOAT

    Yesterday I went into Blue Banana to get my belly button re-pierced. From walking into the place I had an amazing experience. I got pierced by the wonderful Grace, I had a bit of a nervous wobble but she made me feel so comfortable and reassured, I can honestly say that it was the best experience I have had with a piercer. Thank you to Grace! She made my entire experience! 😊😊

    January 24, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Rated 5 out of 5 stars

    Brilliant service from Grace who…

    Brilliant service from Grace who pierced both mine and my daughter’s nose. Grace was very friendly, informative and made us feel very comfortable. Definitely coming back for more piercings. Thank you again

    January 17, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you for your lovely review! We're glad that you had a good experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    Customer Services,
    BB Team

    Rated 5 out of 5 stars

    Fantastic piercing experience

    Both the staff in the shop were super helpful and friendly. I then had a piercing with Grace, who was the sweetest person! The care, reassurance and effort Grace displayed was super professional and genuinely caring. I love my piercing and super happy with Grace’ recommendations on the jewellery too. Would recommend to anyone, thank you lovely Grace 🤩💜

    January 11, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Rated 5 out of 5 stars

    Great for first time or if your nervous!

    Got pierced by Quinn today she was brilliant. She knew exactly what i wanted when I was unsure and I’m so pleased with the piercings. Definitely recommend especially for getting your first piercing.

    January 5, 2026
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a five-star review of our Leeds store! It's great to hear that our staff and piercers made you feel so comfortable. We hope to welcome you back soon!

    Blue Banana

    Rated 5 out of 5 stars

    pierced by Grace

    I got pierced by Grace today and she was amazing. She talked me through the whole process when she was doing it so I wouldn’t feel uneasy and kept congratulating me after for being so brave. Best piercing service ever and she was absolutely lovely❤️

    December 30, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,

    Thank you for taking the time to leave a five-star review of our Leeds store! It's great to hear that our staff and piercers made you feel so comfortable. We hope to welcome you back soon!

    Blue Banana

    Rated 5 out of 5 stars

    Grace!!

    Grace!!! We love her, thankyouuu for the piercing and have to say she was the best. DEFFOO RECOMMEND HER! We was so anxious and she really calmed us and helped us❤️

    December 19, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you for your review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Rated 5 out of 5 stars

    The Piercing Legend Called Grace

    I had the pleasure of being pierced by Grace today at the Leeds studio. Quite possibly the most positive piercing experience I've ever had. I got a flat and mid helix and Grace not only took to the time to talk me through everything with regards to placement, downsizing and aftercare, she also made me feel completely at ease, safe and reassured. I will 110% be asking for Grace when I go for my next piercing and I highly recommend Blue Banana to anyone.

    December 12, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi,
    Thank you so much for your lovely review! We're glad to hear that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Rated 5 out of 5 stars

    Excellent service today

    Excellent service today! The staff were kind and very informative. Grace was patient, answered all my questions and was just lovely! Very happy customer!

    December 11, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a five-star review of our Leeds store! We hope to welcome you back soon.

    Blue Banana

    Rated 5 out of 5 stars

    Repeat customer

    This is the 2nd tome i have had a piercing done at the Leeds store, the first being for my septum and this time for my vertical labret
    As soon as i entered the store the staff were SO lovely and kind, everything was explained very well and i wasnt waiting too long at any point, i found it very calming to be able to chat with them as i can get a bit nervous beforehand. My piercier, Scott was also So lovely, they also did my septum piercing the last time, they calmed me down by explaining everything well and by just being around that type of energy again made me feel less nervous and more excited about my piercing, big thank you to scott and to the ladies who served me when i came in and when i left, (i forgot to get their mames) but the lady with the blonde hair who took my info, the lady with the red & black hair, and the lady who gave my sweets and water after i needed to sit down for a few minutes afterwards. Fantastic staff! Definitely have a returning customer in me in the future 😊

    September 5, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a five-star review! We hope to welcome you back soon.

    Blue Banana

    Rated 5 out of 5 stars

    Very friendly and welcoming staff

    Very friendly and welcoming staff. Great advice and nothing was too much trouble. Two of us had a piercing and the staff were extremely patient. Would highly recommend. Will be returning for the next one!

    August 31, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a great review of our Leeds store! We hope to welcome you back soon.

    Blue Banana

    Rated 5 out of 5 stars

    Great experience thank you all at blue…

    Great experience thank you all at blue banana Leeds, friendly professional kind and helpful, I bought body jewellery, definitely come for more,
    Manager was great I think her name was Grace, she put me at ease and helped me with my decision
    Thank you all

    August 18, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a review of our Leeds store! We hope to welcome you back soon.

    Blue Banana

    Rated 5 out of 5 stars

    Lovely friendly staff

    Lovely friendly staff, nothing is too much trouble, lovely blonde haired manager

    August 18, 2025
    Unprompted review
    Blue Banana - Leeds logo

    Reply from Blue Banana - Leeds

    Hi there,

    Thank you for taking the time to leave a great review of our Leeds store! We hope to welcome you back soon.

    Blue Banana

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