Easy to request $ a little confused on when I will get the deposit but over all an easy process
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Review summary
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Reviews shaping this summary
The customer service was amazing. They walked me through every step and got approved instantly. I highly recommend this company , they were very patient with me
The online application was SUPER DUPER EASY & consumer friendly! The process was quick, and although I didn't get the amount I requested, they took a chance for me and gave me a decent amount because... See more
Your service rep and IT team went above and beyond. They had to reset my information in order to get my loan. Unfortunately I cannot remember the reps name, but he was amazing. Extremely patient throu... See more
Company details
About Advance Financial
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 70 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
100 Oceanside Drive, 37204, Nashville, United States
- 615-341-5900
- www.af247.com
4.3
Excellent
14K reviews
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Absolutely the worst rate is extremely…
Absolutely the worst rate is extremely high they constantly overcharge and have fees out the ass worst company ever and Trump should shut them down
October 1, 2026
Unprompted review
Very helpful in what I needed at the…
Very helpful in what I needed at the time thank you so very much May God Bless You All.
October 2, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They committed theft by deception and…
They committed theft by deception and fraud
October 2, 2026
Unprompted review
Reply from Advance Financial
Hi Richard. Thank you for letting us know about your experience. We take feedback seriously and would welcome the chance to learn more. Please contact us at www.af247.com/contact/ if you'd like to discuss your concerns.
Absolutely the worst company EVER!
Absolutely the worst company EVER!! they will screw you up the ass . charging 500$ a month to pay a 1000$ loan. you will end up paying back $5000. Absolutely avoid this company!!! they are taking 2 payments every week from me.
September 28, 2026
Unprompted review
Reply from Advance Financial
Hi Natasha. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Excellent service!
October 1, 2026
Reply from Advance Financial
Hi Thomas. Thank you for sharing your feedback. We value hearing from our customers, and we'd welcome the opportunity to address your concerns directly. Please visit www.af247.com/contact/ if you'd like to discuss your experience with our team.
Very fast but interest rate is way too…
Very fast but interest rate is way too high. You don’t need to have it over 30%!
September 30, 2026
Approved then denied when money was supposed to be transferred
First I was pre-approved for a certain amount, entered in all my info. All my bank info. That amount changed. About 400 less. I accepted it however. Then I was told the money was transferred to my bank account. Which it wasn’t. After multiple phone calls trying to figure out what was going on. I got an answer. At some point during all this. I was denied! Was this after I gave my bank info and you guys were supposed to deposit the funds in to my account. Joke of a place! Do not waste your time with these people
September 29, 2026
Reply from Advance Financial
Hi Vincent. Thank you for sharing your feedback. We value hearing from our customers, and we'd welcome the opportunity to address your concerns directly. Please visit www.af247.com/contact/ if you'd like to discuss your experience with our team.
Customer service was exceptional
Customer service was exceptional! Answered all my questions with no hesitation.
September 29, 2026
The few people that I talked to was…
The few people that I talked to was very awesome. Thank all so much
September 29, 2026
I was in quite the bind and Advance…
I was in quite the bind and Advance Financial really came through
August 28, 2026
Great communicating experience
Great communicating experience! In a serious jam and got what I needed.
September 29, 2026
I wasn’t exactly looking for a loan…
I wasn’t exactly looking for a loan this morning. I got what I needed for now. Thank you!
September 29, 2026
It was easy to apply
It was easy to apply. Very smooth process. No problems at all. Definitely would recommend their service
September 28, 2026
Stay away from Advance Financial 24/7 /…
Stay away from Advance Financial 24/7 / CCFLOW. I borrowed $500. After four months of ~$50 payments I still owed almost the same principal. Nearly every dollar went to fees and interest instead of the balance. Minimum payments are built to keep you on the hook, not to pay the loan off. If you need cash, look anywhere else first. This is a debt trap, not a line of credit.
September 28, 2026
Unprompted review
Reply from Advance Financial
Hi David. Your feedback is important to us, and we're grateful you took the time to share it. We're sorry to hear we didn’t meet your expectations. If you'd like to speak with our team, visit www.af247.com/contact/ and we'll be happy to help.
The girls who answered the phone were…
The girls who answered the phone were very professional and helpful. I'm 80 years old and they helped me through the process with patience and kindness. I would highly recommend the staff.
September 26, 2026
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