Withings Reviews 

Excellent communications. Package arrived 1 day early.

The delivery time was much shorter than I expected. I ordered the watch over the weekend, and it arrived on Tuesday.

The watch looks nice, and I can't wait to wear it.

I was hoping that I could get EKG average to provide to my doctor rather a large number of individual ones in a report. Look at how Kardia does it and copy that.

The representative I encountered: Mary, could not do more to help me. This is the best customer service I have ever received. 5+* all the way.

I had a Withings Horizon watch that stopped working after 2 years. Got free replacement. Even newer model (Nova). Very eady to order replacement. Fast and helpful customer service. Thank you.

I had an issue with my Scanwatch and reached out to technical support. Whitings were incredibly helpful and responded incredibly quickly. Because the issue couldn’t be resolved, they have sent me a new watch. I have complete trust and fate in the brand now! Excellent customer service. Will order a new set of scales for Christmas as well.

Kyle in customer service was very helpful, after we troubleshooted, he confirmed that I needed a replacement, only getting the replacement is taking a frustratingly long time. I feel they good without my withings. I sent mine back to you, and I'm waiting for the replacement. It feels like forever.

it’s very difficult to talk with a human but As soon as we manage to reach someone, the problem is resolved very quickly. i’m talking off one star because I had a great deal of difficulty explaining my issue. best regards

Excellent products and seller, highly recommend 👍👍👍

I absolutely love the products and app. So far I have bought 3 watches, two sleep mats, one blood pressure monitor. There was an issue with one of my sleep mats and they exchanged it for me under warranty (2 years) at no cost, even though it had to be shipped back and fourth to Canada. The process was a bit long because a very particular issue with the unit I returned, but they did very well in communicating regularly to let me know what was going on. So Customer service is great, but I wish we had service points in Canada and more of their products accessible to us. Most of it is for Europe, so I hope they fully make their way here.

Love everything Withings!! Current owner of two products, soon to be three, and very happy with both. Website easy to navigate to find what you need and placing order is sooo easy!!

First, the ScanWatch 2 was supposed to be the Blue version. It was not! 2The first 3 times I tried to order, the order was accepted and then canceled. It was frustrating. I didn't want to use PayPal but had to. I had a previous ScanWatch that finally broke (the back just popped out). It was pretty good but it never seemed to get the sleep episode right. It had me getting up many times a night. Even when I got up it was not the right amount. And I'm not sure the step count was correct. I use a Stepper for exercise and it was the one exercise not listed. I like your product but you could do better.
Wayne Jupiter

I have had a Withings watch since 2016 and absolutely love the product. Their customer service is spot-on. I recently had to return a watch under warranty and the customer service was amazing and the process was quick and easy.

I’m moving on to this cuff from the more basic version and the differences are nicely discussed making my decision that much easier. Withings products are also top notch.

I have my second withings watch, I am totally happy with it, there was a little technical issue and it was so easy to communicate and in the end to get a replacement. So everything is fine and it was excellent dialogue. 🙏🙏🙏

I contacted support because my ScanWatch Nova was no longer functioning correctly. The support team was extremely friendly and patient in their communication with me. It turned out to be a hardware fault, so I was offered a replacement. Withings covered the return shipping costs. As soon as I registered my old watch for return, I received a link to order a new, free-of-charge replacement. It was shipped within a few days. All in all, the entire process took just under two weeks.
Many thanks for the excellent support.

I am still trying to figure it all out at this point. Bought the scale at an insanely busy time so sitting down and reading through the instructions just has not happened yet. I have just jumped on and tried to figure out what to do. I have not messed with the app much yet at all. I have a Lab Accreditation audit on the 9th. Hopefully once that is over I can delve into it more.

We ordered online from the USA, and within 48 hours we received our delivery to Ireland. The online and delivery process was very straight forward and user friendly.
The watch itself is very attractive and well built. The packaging and parts all look well made. We look forward to see how it operates now.

I got a reply quickly. The reply was helpful and my issue was solved. Overall great customer service experience👌

Bought a scale Bodyscan2 scale and it had calibration issues after about two months. Reached out to customer service about the issue and had the process of having a new scale delivered in less that a day. You can tell Withings cares about its products and customers.