The Sun Bingo Reviews 839

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Looking at 72 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the website and payment processes, encountering issues with withdrawals and account verification. People frequently reported that the games, particularly slots and bingo, were perceived as unfair, leading to minimal or no winnings despite significant deposits. They also felt that the promotions were poor and that the site did not give back to players, with some even expressing concerns about transactions from their accounts. Some people were dissatisfied with the staff, describing them as rude or unhelpful, and noted issues with professional conduct among chat hosts. However, a few other people also felt that the chat hosts were friendly and welcoming, and some reviewers had positive experiences with withdrawals, receiving their funds promptly.

What people talk about most

Website

Reviewers express strong dissatisfaction with the website, frequently describing it as unfair or unreliable.... See more

Staff

Customers consistently note ambiguous experiences with staff, with some reviewers praising the chat hosts and... See more

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over difficulties in... See more

Product

Customers had negative experiences with the product, particularly the slot games, with many reviewers... See more

Price

Users describe negative interactions with price, with many reviewers feeling that the games are a "rip off"... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Been playing with sun bingo for years. Never had a problem with withdrawals always hit my account within a hour or so. Yesterday I won a nice amount and waited patiently for 24hours. Have now been t... See more

Rated 2 out of 5 stars

On 2.6 informed sunbingo account balance of 240 on closed account. Sent new ID and details of account to send balance to. 4th June after 6 emails got ID accepted. 6th June told ID was blurry and rej... See more

Rated 2 out of 5 stars

Rubbish. 50 £ ,not a single win. Not even 10p. On 40-60p games. Really???? Avoid

Rated 2 out of 5 stars

all i can say is you can deposit a lot of money on sun bingo there slots are awful you can play 200 pounds to win back a tiny fraction its not a nice experience because then you dont seem like its a f... See more


Company details

  1. Bingo Hall

Written by the company

The Sun Bingo is home to an exclusive and exciting range of bingo rooms and online games. Join now to enjoy its welcome offer and play the spin-go wheel daily for free. Are you gonna bingo?


Contact info

2.1

Poor

TrustScore 2 out of 5

839 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Why make it so hard to resolve simple issues

On 2.6 informed sunbingo account balance of 240 on closed account. Sent new ID and details of account to send balance to. 4th June after 6 emails got ID accepted. 6th June told ID was blurry and rejected. A few more emails and days waiting got email from stefan and payment team confirming ID acceptable and bacs payment sent Inc confirmation codes.... 11th June email rejecting ID and asking me to log in, the account is closed they told me this I original email and its included in all email threads.
Confused staff, confusing information given. Rude staff on phone with no option to speak to any other department or level of support staff. Spoke to bank to see if there is any pending bacs payment, none they can see. All information suggests that the payment should be showing to bank staff.
They make it hard as possible to withdraw, I am logging all the communication even tho sunbingo start new threads to confuse situation and informed them that I will be escalating to financial ombudsman and and Gambling Commission if the issue isn't resolved correctly. They stated balance, they accepted ID, now they acting like they paying from own pocket. Maybe support team as given incentives not to resolve these types of issues

June 2, 2026
Unprompted review
Rated 2 out of 5 stars

all i can say is you can deposit a lot…

all i can say is you can deposit a lot of money on sun bingo there slots are awful you can play 200 pounds to win back a tiny fraction its not a nice experience because then you dont seem like its a fair play i have been playing on sun bingo for 11 years i have never really won anything worth winning they do tend to be all take and not really giving back its a shame because it used to be one of the best sites but other sites really are more fair and you do enjoy playing on fair sites they have a bad name among many players you would think they would want to change that

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

Blackjack LOL

Every single time the dealer has a 15, he comes back with either a 17 or a 21.. like... every single time. 90% of my cards were either 12, 13, 14, 15 or 16. I would love to be proven wrong on that. Dealer had a triple 7 at one point to get a 21 and beat all of my 20 cards. Funny.

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Gameplay in casino seems to be alterd…

Gameplay in casino seems to be alterd and untrustworthy,, many deposits now and does never seem to pay out ,, not too sure about trusting thos website in my experience other casinos you can have a much better time than. This one. It's no fun atall really.

May 12, 2026
Unprompted review
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Rated 1 out of 5 stars

I play a lot of slots over a number of…

I play a lot of slots over a number of sites. There is something absolutely not right about sun bingo slots. Like so many others i have never played and lost continuously on these slots. Ive been playing slots regularly for 5 years and while i accept slow phases on particular slots ive never seen it quite like those at sun bingo. Something is definitely afoot!!!

April 12, 2026
Unprompted review
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Rated 1 out of 5 stars

This site is absolutely rubbish

This site is absolutely rubbish, all bingo rooms constantly playing for same people no1 else can get a win, its not a fair site at all and just constant winners, same big winners too how's that fair gaming, DON'T WASTE YOUR TIME AND MONEY

March 30, 2026
Unprompted review
Rated 2 out of 5 stars

Been playing with sun bingo for years

Been playing with sun bingo for years. Never had a problem with withdrawals always hit my account within a hour or so. Yesterday I won a nice amount and waited patiently for 24hours. Have now been told got to wait back from payment team could be an extra 24hours to see what the hold up is.
It’s still saying waiting on account for payment not happy the conversation is like banging my head against a brick wall

March 2, 2026
Unprompted review
Rated 2 out of 5 stars

Rubbish

Rubbish. 50 £ ,not a single win. Not even 10p. On 40-60p games. Really????
Avoid

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Thought i would share my experience as…

Thought i would share my experience as there are si many bad reviews but my experience was 👏.
From £10 I managed to get my balance up2 over £900....i then withdrew £900 and waited for sun bingo to process my withdrawal, I thought id have to wait awhile for the funds to go into my bank or that id have hoops to jump through to get them to release the funds( due to all the bad reviews I read on here) but not even an hour later I got an email to say they had processed my withdrawal.
Rang my bank and the money was in so 10/10 from me xx
Thanks sun bingo

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

Had a couple of winners on the ots…

Had a couple of winners on the slots increased stake not even a feature as soon as i dropped to a lower stake had a small win as soon as i increased again nothing & this tells me its completly fixed. Dont use this place absolute rip off.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

5/5 Stars

I’ve only just joined The Sun Bingo, and I’ve already walked away with a little profit. 5/5 stars—would definitely recommend!

February 10, 2026
Unprompted review

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